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162 Scenic? Terms & Conditions 1.Contract 141 These terms and conditions (“Conditions”) form the basis of the contract between You and Scenic Tours Pty Limited (“Scenic’, “We, Us” or “Our”) (“Contract”). eee eee ee ee ensure that You understand Your rights and obligations. Your Contract may also include additional terms ani conditions applicable to a special offer or promotion, and/ or, depending on your Journey, Destination Specific Terms. 1.2 If Your Journey includes a Cruise, You will also be subject to the Cruise Conditions. 1.3 You confirm Your understanding and acceptance of ee ree eee enero Deposit or: atta payingary’ part of the price of Your Journey. If you do not understand and accept the Condition and th tarmscf the Contract, you should not any payment to Us and in this case, we will cancel Your Bookingin accordance with clause 3.3 of these Conditions. 14:F You make a Booking on behalf of any other person, You represent to Us that You have their authority to make the Booking on their behalf and to legally bind them to the terms of the Contract, including the Conditions. Each reference to “You",“Your”, “Guest” or “Passenger” means the person who makes the Booking and each other person covered by the Bookin; 1.5 Your Itinerary does not form part of the Contract. 4.6 We may amend these Conditions from time to time. If We amend the Conditions, We will publish the amended version on Our Website. We will also provide the current version of the Conditions to You upon request. You will be bound by the current version of the Conditions at the time You make Your Booking 1.7 If Your Journey includes a Cruise, Your transportation ‘onaany river cruise vessel during Your Journey, will also be subject to the terms and conditions of the Operator of the vessel (“Operator Conditions”). Although the Operator may be related to Us, it is a separate legal entity and business and You will enter a separate contract (based on the Operator Conditions) with each Operator. The Operator Conditions are published on Our Website and are also available on request by contacting one of ourteam at the Customer Service Contact Address. Itis important that You read the Operator Conditions carefully to ensure that You understand Your rights and obligations under them. You confirm Your understanding and acceptance of the Operator Conditions by paying Your Booking Deposit or otherwise paying any prtof the rice of Your Journey to 1 BAltravelivolves rik. We strongly recommend You take out comprehensive travel insurance with a reputable insurance company to cover You against risks associated Your Journey including cover for loss of luggage, medical expenses and costs and expenses incurred due to cancellations, delays or other disruptions. 2. Meaning of Words In these Conditions, the following words and expressions have the following meanings: (a) “Booking” means the booking You have made with Us for the Journey. (6) “Booking Deposit” means a booking deposit in an ‘amount which We have notified You before You make Your Booking; Gh “cen eans a cruise constituting or forming part of (" Cruise Conon means the Operator's conditions Se eee ee our Website and otherwise on request to Us. (©) “Cruise Director” means any ison designated by Us as the cruise director for any Cru (“Customer Service Gontuct ikl ene’ meane te details for contacting Us set out in clause 14.1 of these Conditions. (@ “Deposit Protection Plan” means Our deposit protection plan as set out on Our Website. {h)sDestnaton SpscificTerms" means terms and conditions specific to a particular Journey, as published in the Journey Brochure or on Our Website for the relevant Journey, or, where applicable, set out in clause 15 of these Conditions. () “Drone” means an unmanned aerial vehicle or UAV, being an aircraft of any size that operates without a pilot ()"Force Majeure Event” means any act of God, war, terrorism, fire, flood or any other extreme weather conditions or act of nature, loss of power, epidemics or pandemics, industrial disputes, slow-downs or other strike activities, political unrest, riots or civil disturbances, prohibitions or acts of Federal, State, Territory, or Local government or, quasi-governments. bodies or other authorities (including, in each case, their duly constituted or appointed agents), inability to obtain any necessary licence or consent and delays caused by sub-contractors, suppliers or other third parties (including telecommunications carriers), material shortages, any border closure by ar or any Australian States or Territory, or other disruption to the Journey beyond Our control. FLIGHT CENTRE (k)“Future Travel Credit” means a credit Issued by Us to You if We cancel Your Booking as a result of the ‘occurrence of a Force Majeure Event under clause 5.4 of these Conditions which may be redeemed against a future booking in accordance with clause 5.4(c). (“Guest Contact Details” means Your contact details which You have provided to Us at the time of making Your Booking, as amended by any written notice You m apace lee Caliog ‘these Conditior (mttnerany fea ean eno Ongey ete by Us, subject to any amendments made by Us from time ‘to time in accordance with the Contract. (n) “Operator” means the owner or operator of a Ee eee oe ere ecco whether or not related to Us. (0) “Personal Information” means information about You and any other person for whom You make a Booking, including Your name, address, phone number and other contact details, details of Your next of kin, Your passport number, credit or debit card details, and information bout Your health, medial needs dietary requirements and any dis s or other special requirements. (p)"Service Power ‘means any independent contractor engaged by Us to provide aoumey orenypertofa Journey, and pease Operat @ Lane means a Journey a “ounee package offered orprovi Us. © asap Brochure” means the brochure for Your Journey published by Us in hard copy or electronically and includes any amendments notified on Our Website from. time to time. (6) Ydourney Departure Date” means the scheduled departure date for the Journey set out in Your Itinerary. (t) “Tour Director” means any person designated by US as the Tour Director for Your Journey. (u) Yourney Price” means the total amount payable by You for the Journey. It includes the Booking Deposit. (v) “Validity Period” means in respect of a Journey Brochure, the validity period stated in that brochure. w) estes ‘means Scenic’s website at www.scenic. com. Gsiever eure 7 mies the Joumey (ou neve coke with Us,as outlined in Your Itinerary 3.Booking and Payment 3:1 You may make a Booking directly with Us or through a travel agent. Your Booking will be confirmed only when We have received: (a) Your Booking Deposit; or (b) if Your Bookingis made 90 days or less before the Journey Departure Date, the Journey Price and all other amounts payable under the Contract. 3.2 Except as indicated in clause 3.8, We will notify You of the Journey Price and provide You with Your Itinerary at the time of making Your Bookin 3,3 You must pay Your Booking Deposit within 7 days after making Your Booking. If We do not receive Your Booking Deposit within 7 days after You make Your Booking, We will automatically cancel Your Booking without further notice to You. 3.4 ff You have made Your Booking through a travel agent, Your travel agent should forward Your Booking Deposit or Journey Price to Us on Your behalf: However, payments byYou to Your travel agent are not considered to be Rese ad oe ae ee ele Dee by Us only when We receive payment from taeae agent. 3.5 Any accommodation, sightseeing or flights We book for You separately to those stated in Your Itinerary are not included in the Booking Deposit or Journey Price and You must pay both the deposit and full costs for such additional services separately to the Booking Deposit and Journey Price at the time which We notify You at or before You make Your Booking, Any requests for such additional, services will not be processed until Your Booking Deposit is paid in full. 3.6 For some special offers, We may require payment of a further deposit before the balance of the Journey Price is due. We will notify You of any such requirement before You complete Your Booking and will confirm the payment. details when we confirm Your Booking, You must make payment by the date notified by Us. 3,7 Except as required by law or in accordance with the Deposit Protection Plan or as otherwise provided in the Contract, Booking Deposits are not refundable and are not transferable to other Journeys or Bookin; 3.8 If You make Your Booking within 90 days ‘of Your Journey Departure Date, You must pay Your Booking Deposit before We can process Your Booking and confirm Your Journey Price. Your Booking is not confirmed until You have paid the Journey Price, We will notify You of the Journey Price promptly after We have calculated it. If You do not confirm Your acceptance of the Journey Price in \g within 7 days of receipt of notification from Us, You will be deemed to have rejected the Journey Price. If You notify Us that You have rejected the Journey Price ori You are deemed to have rejected the Journey Price, We will cancel Your Booking and refund Your Booking. = INSTORE | ONLINE | CALL | APP. Deposit. if You accept the Journey Price, You must pay the outstanding Journey Price within 24 hours of Us notifying You of the Journey Price, ee and retain Your Booking Def 30 clause 48 does not app pas pay toUsthe balance of the Journey Price and all other amounts payable under the Contract no later than 90 days before the Journey Departure Date. f Your Journey includes a Cruise You must pay the balance of the Journey Price to Usno later than 120 days before the Journey Departure Ba0itYou wish to change any incidental ae of Your Booking, such as any pre sr alate Ce Se VE Hae ooatae Ua Wer may accept or reject Your request at or aeoeal ee and if We accept, You must pay a change fee to Us for Snneeeateeeneres ar ey 7(b) of these Conditions and any additional costs resulting from the change. Additional costs may include additional overnight accommodation required as a result of any change to Your lights. Bil Nouns) coneste Bookie by seneine Uswrtoan notice of cancellation at the Customer Service Contact ress. If You cancel a Booking You will be liable to pay cancellation fee in accordance with clause 4.8 of these Conditions. 3:12 Aname change for a Guest or a change to the Journey Departure Date is considered a cancellation of the original Booking. 4,Prices, inclusions and fees 44 AllJourney Prices are quoted in Australian Dollars. 4,2 If You pay Us by credit card a surcharge may be added, please enquire for details. There is no surcharge for payments made by cash, cheque or direct transfer to Our nominated bank account. 4.3 Your Journey Price includes all coach, rail and cruise travel set out in the Itinerary; the services of a Cruise Director (if applicable) and/or Tour Director; airport transfers outside Australia; meals as specified in Your itinerary; economy class group flights and air taxes as set out in your Itinerary; accommodation; sightseeing and admissions, where stated in Your Itinerary; port charges; all gratuities and tipping on land Journeys; and any other specific inclusions identified in Your Itinerary. 4.4 Unless expressly listed in Your Itinerary as an inclusion, Your Journey Price does not include airfares; airline taxes; shore excursions on ocean cruises; additional optional activities; accommodation upgrades; meals not specified in Your Itinerary; drinks; laundry; passport fees; visas; vaccinations; medical assistance; government taxes and charges (excluding GST);or any items or expenses of a personal nature. 4.5 Unless stated as an inclusion in Your itinerary, overnight accommodation required to meet Your Journey and/or any flight connections are not included in the Journey Price and will be at Your expense. 4.6We reserve the right not to foe ‘any published prices that We determine were erroneous due to printing, electronic, or clerical error. If You make a Booking based on erroneous pricing, We will offer You the option of cancelling the Booking and receivingaa refund of any amount paid by You or confirming the Booking by paying the difference between the erroneous price and the correct price, as determined by Us. 47 The following Fees are payable in addition to the Journey Pri (@) You book 21 days or less before the Journey Departure Dete, Youmust payallte booking fee of $50.00 per Booking. (b) IfYou change Your Booking, other than by varying the Journey Departure Date, You must pay a change fee of $50.00 per Booking. This fee is on account of administrative expenses incurred by Us in changing Your Journey and is a genuine and reasonable estimate of Our expenses. 48 f You cancel Your Journey for any reason prior to Your Journey Departure Date (including by changing Your Journey Departure Date or the name of a Guest), You will be liable for the following cancellation fee: Daysofnoticepriorto Cancellation charge Journey/journey (per person) ‘commencement 91 daysand over Loss of depo: 90 to 62 days Stet euey Price 61 daysorless 100% of Journey Price 49 fusing a Future Travel Sra ae) ice cancel Your Journey for any reason prior to91 atourdouey Departure Date Teuding by changing Your Journey Departure Date or the name of a Guest), You will be liable toa cancellation charge of 100% af the Journey Price held as a Future Travel Credit, regardless of when you notify us. Ifthe Future Travel Credit is not utilised within 24 months of the date of cancellation, the full amount will be forfeited. You may also a liable to pay cancelation fees to airlines and other thi 440 fusinga Fil Tesora er You omen eu . 137079
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