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DIETARY REQUESTS ON AVALON WATERWAYS Avalon Naterweys will attempt to honour dietary requests when poss GENERAL TOURING jal dietary or meal requests cannot be processed and are subject to availability at the hotel or venue. There is no guarantee of availability and The Company has no liability for availability. When available, special requests are at the venue's discretion, Any additional charge for the request is payable by you directly to the venue at the time of service. ELEVATORS ‘Some ships and hotels have elevators, but many small ships do not. Hf you require an elevator, inquire before making a reservation, ENGLISH All Tour / Cruise Directors, Local Hosts™, Local Guides, and ships’ crews speak English, and all trip commentary ani vrsttuchon ae conducted 1 Enigish ony. For suet, maxi enjoyment and understanding, you must be able to read, understand, and speak English. GRATUITIES Gratuities are included for wait staf at included meais (excluding hotel meals in Europe), and porterage at hotels for one suitcase per person during the land stay of your trip (except on Cosmos 2022). Gratuities for your Tour / Cruise Director, Local Hosts, Local Guides, driver, and ship's crew are not included in the trip price (unless otherwise noted in pricing details) and are discretionary. HOLIDAYS, SPECIAL EVENTS & VENUE CLOSURES At times, venues are limited or not available due to local holidays, events or various seasons. The Company will indicate known closures in the itinerary or advisements, but not all closures are known in advance. The Company is not liable for venue availability. The Company will offer alternatives when possible. INSECTICIDE Some countries may require aircraft cabin insecticide treatment for inbound foreign flights. For more information about aircraft disinfection requirements please contact the carrier directly ITINERARY TIMINGS Itinerary timings are not guaranteed and are subject to change. No refunds are provided for changes to itinerary timings. OPTIONAL EXCURSIONS Optional excursions are not included in your reservation. Optional excursions are provided by independent third-party operators (econ pees) Your contract for any selena Seen is between you and the Excursion Operators. The Exci Operators may render services subject to seperate and adttional tires end conaion, or may rogue yu to erevte action documents, waivers, or releases. It is agreed and understood by you that any assumptions of liability, waivers, or releases that are part of the Excursion Operators’ terms & conditions, and any terms that are required by such Escasi Operators will also inure to the benefit of The Com (Optional excursions purchased through The Company are subject to separate terms and conditions vice evel ‘during booking. For operational ict, all optional excursions listed in the itinerary, in print, online, or in Travel Documents may be available dhrng your tp. Your Tour /Chise Drector wl advice of avaty as applicable. PHOTOGRAPHS & PICTURES Photographs or pictures appearing in the brochure or on website are solely intended as examples of facilities and attractions. Actual facil attractions may vary according to itinerary. Maps shown are current at the time of publication and may not reflect the actual routing should the itinerary change, POSSESSION OF DRUGS Any carriage or possession of illegal drugs will result in immediate termination of your trp. You are responsible for knowing and observing the licensing laws for drug possession (including prescription and over the counter drugs) for all countries and states you are visiting. Laws may require you to carry a prescription from your doctor. PUNCTUALITY ON TRIP The Company is not responsible for any losses, including missed sightseeing, meals, inclusions, optional excursions, or having to make alternate transportation or lodging arrangements, if you fail to meet the representatives at assigned timings and places/pick- up points while on trip. The Company will not refund nor cover any cost or expenses incurred, or compensate for any missed inclusions or optional excursions claimed, due to your inability to maintain punctuality. SMOKING ‘Smoking is not allowed on transportation that is exclusively provided by The Company. Smoking includes cigarettes, e-cigarettes, cigars, e-cigars, or any other smoking or vaping divi, You ee reeponee abide by end ache to Service Provider's terms & conditions, including as they relate to smoking. ‘This includes, buts nt linted to, snaking ony in designated sections of vessels, hotels or restaurants. SMOKING AND HOTEL ROOMS The Company contracts non-smoking rooms. Hotels may impose a 100% non-smoking policy. Guarantee Share rooms are non-smoking. WI-FI ON TRANSPORTATION PROVIDED BY THE COMPANY Wi-Fi, when provided by The Company, is supplied by an independent third party with separate Tere & Condon, Privacy Policies and Data Usage agreements. he Company is not liable for the speed, reliability, o teary of Wi-Fi provided through The Company. Connectivity is not guaranteed. 46 2022 | COACH TOURING TRAVEL PLANNER Coren iss mt dare may tos bayer ow cones, eekidiy but not limited + the nae ot travelling in undeveloped areas; * travel by boat, th, automobile; slrfl or other means of transportato + forces of nate political unrest; + acts of lawlessness or terrorism; + accident or illness in remote regions without means of rapid evacuation or availabilty or medical facilities. The Company wit have no faby to you mgardng the provision of medical care or the adequacy of any care that m: rendered, While The Gompany wil use its best efots to ensure that adequate measures are taken, by agreeing to participate in a ‘ip anc/or optional excursions, you agree that you wil indamity and hi 1e Company regarding the provision of modal care ore 2 adequacy of any care rendered. ‘The Company is not responsible for such risks and dangers that may arise beyond its control. Payment of your trip indicates you accept these risks and dangers and agree to hold The Company harmless for them. GOVERNMENT TRAVEL SITES ‘The Government of Australia periodically issues and updat travel warring end evel irs for Avatralan czars ratig domestically and abroad. It is your responsibility to cater iforation on travel andl secary when aking rin to travel with The Company. You are responsible for evaluation the travel information and your acceptance of risk of travel prior to in| ene: Vt si estaba oa for leave Soran, By ming s reavalion wil The Comper acknowledge you are aware of the travel iormaton ved bythe government of your cizntin, ILLNESS The Company reserves the right to remove or quarantine you if you show signs of illness, or pose a threat to the safety and health of other participants. Removal or quarantine for any health, safety, or behaviour-related assessment is at the sole discretion of The Company or the Ship's Operator or Captain. Any costs incurred for medical assessments, diagnosis, and/or any other medically-related charges are your responsibility to pay and are due at time of services. ei el om a iT certification from a licensed health practitioner indicating fitness to travel without causing harm e ane a safety or health risk to other guests. MEDICAL PERSONNEL Na ace patton ai wif cor esto board The Company ves nny cannot guarantee the Sealey of reeafcilies or ort laity 4 te ca ervices. Any medical attention you require while travelling ith THe Company must be sought through local medical facility, if/when available, for diagnosis. All related charges are at your expense. MOTORCOACH SAFETY You are responsible for wearing your seatbelt when provided. ‘The Company and its Service Providers are not liable for any injury, loss, damages, fines, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach was equipped with them, You are ert i fob the safety instructions provided to you. You le for regulations for safety when core minors. The Company does not provide child safety devioes. PREGNANT GUESTS ‘The Company does not have specialised facilities and/or treatments required for childbirth, prenatal, or early infant care on board its cruise ships, nor may those facilities be available rts of call or on land stays. You should consider the risks of travelling where necessary medical care for pregnancy may not be available and may not be reachable in a timely manner to address potential medical complications, problems, and emergencies that can ocour during pregnancy. WEAPONS ‘Weapons are not permitted. This includes firearms, knives, mace, brass knuckles, and weapons of any other type. Pees) Hotels are listed in the accommodation section of our website and in our brochure. AIR-CONDITIONING Air-conditioning in hotels is not guaranteed, and its availabilty jepends on local and national laws/regulations. Though hotels may have air-conditioning as a listed amenity, its usage is often Unavailable at night or in the off-season. The Company has no control over air-conditioning at hotels. CHECK-IN TIMES The Company does not secure early check-in (eas spectieky noted in an itinerary). Check-in times vary wor and ar solely at the discretion of the hotel. At your ocreton, youmey inquire about early check-in when you arrive and pay the hotel directly for this service. CRUISE STATEROOMS Unless available and selected during the reservation process, staterooms are assigned upon embarkation. On Avalon Waterways cruises, The Company reserves the right to change your cabin when necessary. Upgrades must be purchased in advance of departure; there is no guarantee of upgrade availabilty if not purchased in advance. HOTEL CHANGES Hotels are not guaranteed. The Company reserves the right to substitute hotels of similar standards at our discretion. No refunds are provided for hotel changes. Should you wish to cancel your reservation because of a hotel change, full cancellation fees apply. HOTEL REWARD POINTS Hotel rewards/points cannot be earned or redeemed with hotels used by The Company. ROOM CONFIGURATION The Company contracts standard, twin-bedded rooms (two separate beds per room). Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Assignment of rooms is at the hotel's discretion and not controlled by The Company. SINGLES Single supplements ensure your own room but not the number of beds in a room. Single rooms are generally smaller in size and may be less conveniently located TRIPLE ROO! ‘Availabilty of triple rooms at hotels varies by itinerary. Triple Toora/eaei ae pol avaiable on fusion Watery Tle rooms accommodate three ut do not guarantee three Separate beds. An addtional bed, avalabl, sat the hotel's discretion and may be a roll-away bed put in for the night or a convertible sofa. If existing beds accommodate three people, an you request something additional, payment of the additional veo. is payable by you directly to the hotel at checkout. ‘Guaranteed Share accommodations will be monitored and avaiable only ‘ani state, federal and country regulations and may not be available at time of travel. Guaranteed Share ‘accommodations are only available on Cosmos Europe, Cosmos North America and Cosmos South America (without extensions). GUARANTEED SHARE MATCH By selecting a share accommodation, you are authorising ‘The Company to match you with another participant as your roommate for the duration of your trip. The roommate pairing will be of the same sex and roommates will be assigned at time of travel. If no roommate pairing is available, The Company will fete aigle apehemont ‘Share accommodations are not available on all trips, GUARANTEED SHARE LIABILITY, DISPUTES & INCOMPATIBILITY ‘The Company is not liable for any roommate pairing entity and, by accepting and purchasing a share accommo you walye any les sgenet The Company ad assum all inherent risks in being assigned a roo The Company is not responsible for any disputes petwoen roommates (such as sleep palit Ot nok, a concierge act pear fort requirements, etc.). Any dispute between roomm: my a responsibilty to resolve. During the tp, aoa se arrangements, if available, may be guarantee ro respons fore sete ay rexira nied resulting from changing your rooming arrangements on trip. Payment in ful required immediately upon securing new ‘accommodations. fae ALCOHOL ‘Alcohol consumption is not permitted on any motorcoaches. RAIL & AIR SERVICES If included rail or air services are unavailable, alternate services are provided at the expense of The Company. ‘SEAT ROTATION For touring with Globus and Cosmos, The Company follows. ‘a mandatory, daily seat rotation on motorcoaches for all Participants following recommendations by state, federal and ‘country government agencies. Seat rotation may not be available inal instances. TRANSFERS Transfers are provided by independent third-party transportation ‘companies (where available). Airport transfers for Globus and ‘Cosmos are often group transfers operated by motorcoach and may have pre-set departures times. The Company is not response or ght delays, delays in inition of isto, delays due to lost baggage, or for any reason beyond our control if you miss your transfer. Missed transfers are roeroindebe, Transfers are no longer provided in North America staring with 2021 departures. CARRIER TERMS On board an Avalon Waterways river cruise, you are also ‘subject to the Terms & Conditions of the Carrie. Carrier Terms & Conditions are available for each Avalon ship upon request or on the website. CRUISE ITINERARY CHANGES & CANCELLATIONS ~ EXCLUSION OF LIABILITY Teo the ito opeata ait et a anions bys sisiine vessel, motorcoach or hotel tho avert of wala’ leval pobane on stretches aay cern Hochnical problome of ry natu, evore weather, flooding, fire, drought, earthquake, explosion, peril of navigation, industrial action, civil unrest, war, government order or act, operational requirements, or any circumstances beyond the reasonable control of The Company. The Company reserves the right to change the itinerary whenever conditions, in the opinion of the Master of the Ship or local waterways regulations, render it advisable or necessary. FLIGHT CENTRE &, 131600
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