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are published which recommend a booster dose of any approved 'D-19 vaccination, the reference to fully vaccinated will only apply if a passenger has had a booster dose no earlier than nine months and no sGoner than 14 days prior to departure of the tour. Local Purch APT isnot responsible for any items you may purchase localy 8. jewellery/furniture etc. You acknowledge that you are solely responsible for any inpatity ortreight costs. Personal Belongings & Lost Items For secutity reasons, \ducbles should be kept to a minimum and packed in your hand luggage along with your medicines. Its your responsibilty to look after your property at all times and you must ensufe you are adequately covered by comprehensive travel insurance in the event of any lo Medical APT does not employ mecical ttf on its tous. Ifyou requie medical attention, local medical services can be contacted immediately. You are responsible for all charges that result from a visiting a medical facility, or for a medical practitioner visiting you. PT is not fesponsible for the type or quality of the medical services you may receive. Smoking Government regulations forbid smoking in tourist coaches Smoking is not permitted in hotel rooms or ship cabins. Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be guaranteed sible Service of Alcohol Our staff are trained in the responsible service of alcohol and are obliged by law to refuse service to a 0, in their reasonable opinion appears to be intoxicated or behaves in an aggressive or offensive manner. Enquiri if a problem occurs during your holiday you should, in your own interests, advise your tour director so that steps can be taken to resolve the matter. if you remain dissatisfied, any complaint must be made in writing to APT within 30 days. Luggage Limits Each passenger is entitled to take one piece of luggage that does not exceed 160cm (63 inches), or in 23kg (50 . b eccing Together the width height and depth of the piece of sagage. An extra charge vil be impose porterage res ling of any additional luggage ‘ur Tour roclorwil0viseyou of the exact additional char Some holiday package: sey aveieebicaed luggage limits, please refer to Specific Terms & Conditions under relevant destination for more information. erence TERMS & CONDITIONS NORTH AMERICAN HOLIDAYS oR .000 security deposit per person, per holiday package for all tours is required within seven days of booking confirmation, Additional deposits are required when bookinga Wildemess Lodge Extension, Depostrequrements may vary when bookinga special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the tefms of a specialoffer. APT reserves the right to cancel any ticket or booking or, refuse to honour any price or carry an) snget where any payment has not been received by APT within the specified time, All fares and charges are in Australian currency. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If APT is unable to confirm your reservation, all monies will be refunded, t Children under 12 years of age are not recommended on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult, Included in Holiday Package Price As indicated in individual itineraries — alltransport, accommodation, airfares, gratuities, airport transfers on the first and last day, sighiseeing, excusions, meas, admissions and port charges. Fi access is included on coaches during land tours, however black spots may cause intermittent interference. Wi-Fi is not included on coaches during tours in Alaska, Not Included in Holiday Package Price Airfares (unless stated), airport taxes, laundry (unless stated), passport and visa fees, food not on the regular table d'hote menu, ae may or may not be included as indicated in your itinerary, all aggage fees in North America unless the flight is in conjunction nae nteratonal flight, all excess baggage beyond allocated limits on international rae fuel surcharges, optional excursions a fatuities not specified in your itinerary. Grates ar included forthe land portion of your tour. Gratuities cannot be redeemed for cash. Gratuities are not included for any individual purchases. APT Tour Director The services of an APT Tour Director are included on land tours and a Cruise Liaison where specified (subject to minimum numbers) The Cruise Liaison may differ from the land Tour Director. An APT Tour Director is not included on Wilderness Lodge Extensions. Choosing Your Holiday To maximise your enjoyment of your APT holiday and to ensure that itlives up to your expectations, itis important that you choose the right holiday package for your requirements. Our brochures contain limited information, however, there is more information online at www.aptouring.com.au and’ our qualified staff are available to discuss your options. Hotels Hotel rooms in North America are often smaller than those in Australia and New Zealand. In more remote places, hotel standards may not be quite as high as in major centres. APT endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels, of aniiness, comfort and service. The hotels listed wil be used on almost al Nolday packages, however, fa change is necessary for any reason, APT will endeavour to ensure that altemative accommodation is of an equivalent standard to those shown. Hote rooms are generally not avaiable for checkin before 4pm and require check-out by Tia Twin or Double Rooms Accommodation inall hotels, regardless of the rating, is in standard tooms (sometimes named superior/deluxe) baséd on twins or doubles unless otherwise state Live Fully Solo Travel A limited number of single rooms/suites/cabins may be available by request at time of booking your cruise/holiday package. Single room/suites/cabins are not available on certain cruisés. Single rooms/suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed. Cruising - Cabin, n APT will make every effort to assign specific cabins, cabin numbers oF locations on the ship if requested. If this is not possible, APT reserves the right to make changes to cabin assignment, within the Jory booked, without prior notice. Passengers Needing Special Assistar APT welcomes passengers wth aisles or special needs ye Please note the following: Any disability or medical condition requiring special attention trust be Tapered 10 AGT at he fine of bosking noua al important information relating to your health, mobility and fitness which may a r partial or total participation in the cruise or tour. This information is also crucial to allow APT to ensure the tour you have chosen is suitable and meets your needs. Any changes toheatth, mobltyand finess must so bereportedto APT asso0n aS possible 1d prior to departure. Where possible APT will make teasonatie adjustments fo the four to accommodate your special 1eeds however, it cannot do so if the adjustment required would be unreasonabie in all of the cicumstances, including i such adjustments would affect your safety and/or the safety and/or ‘enjoyment of other passengers. 2; I you tequre special assistance or care (such as pushing @ wheelchair, assistance with dressing or assistance with walking), you must travel with a companion capable of providing the required assistance or care. Please be aware that APT does not provide personal assistance. APT is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehiclés (including river and ocean cruise ships and trains). To Safely participate in embarkation and disembarkation you must be able to do.s0 without the need for special assistance. You also be able to Jo so without unreasonably impacting other passengers safety and/or enjoyment. 3. While APT will make reasonable efforts to accommodate the Speciaineeds of disabled passengers, tis not esponsibe foray denial of services by any thitd party entities it has travel arrangements with, such as cara hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties. Please note coaches and minibuses ate not equipped with wheelchair ramps. Most river and ocean ships have elevators, however not all APT ships have elevators. Many ships require the use of stairs to go between decks. Further, side by side docking may require passengers to climb and descent stairs to cross over vessels to disembark and embark at times. APT ships often sail through remote areas that do not have convenient docking facilities. In such circumstances itwill be necessary for passengers to negotiate temporary gangplanks and uneven surfaces. If the lecide that it is not safe for a passenger to negotiate such Operations they may require passengers 10 stay on board. Cabin joors and restrooms may not be wide enough to allow access by standard wheelchairs Wheeihals and walkers cannot be carted ‘on coaches, space linastions. Fe passengers in vineelchats cannot be cart Winere the rver or ocean crulse ship isat anchor APT is unable fo provide individual assistance to any passenger for walking, dining, disembarking or embarking cruise ships and/or coaches or other Sessa vehicles or ther personal needs. Health an Agoodlevel: errinessarid health is required to participate on APT's holiday packages. In some destinations there are extensive sightseeing excursions by foot which includes the climbing of stairs, Mobility is needed boarding or alighting coaches, river and ‘ocean cruise ships and trains. We recommend a visit to the doctor before travelling to overseas destinations and consult with them regarding any travel vaccinations which may be required. Itis your responsibility to advise APT of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other passengers. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. APT is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre-existing conditionand been provided an opportunity to review it, We will Not be responsible for any costs associated with canceliation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed. Visas & Passports All passengers must have a valid passport that is valid for at least sixmonths after the holiday package return date. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Passengers are solely responsible for meetin. Necessary passport and visa entry requirements and paying all associated costs. APT is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas. IF YOU WANT TO CHANGE OR CANCEL YOUR HOLIDAY Changes or Additions to Your Holiday if you want to change any part of your rPoldoy arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or is or her traveagent fits possible to mae the change, ivi subject to an administration charge and payment of any further oes incurred as a result of the change. Cancellation Policy The following APT cancellation fees apply (in actdtion to charges of any independent suppliers e.g. airlines and hotels): For allhoiday packages, excluding Widemess 1odge Extensions, the following applies: Days of Notice Prior to Departure 100 days or more Loss of deposit -61 days 50% of holiday package price 60 days or less 100% of holiday package price For Wilderness Lodge Extensions, the following applies: Days of Notice Prior to Departure Fee Per Person 100 days or more Loss of deposit 99 days or less 100% of holiday package price All cancellations must be received in writing by APT and are not effective until this notification has been receive Terms & Conditions If your holiday has commenced, 100% of the full holiday package price is charged. There is no tefund for unused services or if Portions of the holiday package are misse Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by APT and your travel agent (if: any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and representa genuine pre-estimate of APT's lossand Inve of AFT you request chine APT has ted your documents, APT m: age you an administration and processing feeot $70 perpersoninaddtion toanyappicablecancellaton tees, Cancellation of Ticketed Airfares An APT cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are appiicable. Changes to Ticketed Airfares If you wish to amend the date or routing on your ticketed air booking, an APT amendment fee of $30 per person for the first change and $85 for any subsequent changes will be charged in addition to aifine change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every hange in addition to any applicable airline fees. IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY If we change or cancel your holiday before your departure, APT ndeavours to provide you with all the services confirmed to you atthe time of our booking, However, we plan arrangements lang time in advance of your departure date using independent suppliers suchas airines, hotels etc... over whom we have no direct control. On occasion changes do have to be made, and A reserves the right to cancel or amend holiday packages/ excursions accordingly. All tours require a minimum number of bookings in order to be financially viable and to have a pleasant group atmosphere. In the event adequate numbers cannot be achieved, it may to cancel a scheduled departure and offer the nearest possible alternative date (or a refund of t monies paid for arrangements made by APT). le ateatve ae (ora refund of the monies paid for arrangements made by AP ON Laan Nois You scent and accept that some noise and vibration may be experienced on vessels and that APT is not liable to you for any such noise or vibration. Seat yach Tours To ensure all passengers enjoy forward and window facing seats, ‘on longer tours a daily seat rotation system may apply at the discretion of the Tour Director. We do not warrant that the seat rotation will be adjusted to suit personal preference. Cruise Categories On board Holland America Line, a Verandah Stateroom is defined the following categories: Koningsdam, Noordam, Nieuw ‘Amsterdam, Zuiderdam ~ VC ~ VE. A Vista Suite is defined by the following categories: Koningsdam, Volendam, Zaandam - A - BB. ‘ASignature Suite is defined by the following categories: Noordam, Nieuw Amsterdam, Zuiderdam — leptune Suite is defined by the following category: Volendam, Zaandam - Once allocation of staterooms/suites is sold out, all further requests are subject to availabilty and a surcharge may apply. On occasion, where cabin numbers are not confirmed in advan cruise companies will guarantee a particular category instead. It should be noted that the position and layout of cabins may vary and allocation of cabins is at the sole discretion of the cruise company Holland America Line P: For quests who purchase Wilond America Lines ‘Have it al Prerium Package the below conditions apply: Signature Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at USD1L.OO or lower. Guests must order one beverage at a tine, sharng of tis package is not permited. Signature Beverage, Package exclides purchases "made in Signature ‘Shops, Mini Ban In Room Dining, the ‘Wi-Fi Surf Package includes use of one device at a time, per quest. Satelite transmissions ae inhetenty slower than shore-side connections, The Surf Package may not allow for audio/video caliing and streaming and the daily volume of data is restricted. One shore excursion is included up to USD100 value or USD100 off any one tour. ‘Have it al Premium Package is not redeemable for cash. ‘Tour Operators laska Land Touts: The Alaska land touring portion of UTAH, UTAHI5, UTAH25, UTAH26, UTAH35 is operated by Holland ‘America Line. Variation to Itineraries The folowing holday packages are diferent to the brochure ttneray: Page 41, UT22BWIV: Guests will stay in Banff on Days 08 and at Lake Louise on Days 10 and TI, Page 49, UTAH25 and Page 80, UTAH3S; Guests wil tay 1m Ban on bays5 and 08 and at Lake Louise on Day 07. Page 71, : Guests will cruise ‘on Holland America Line’s Zuiderdam from Boston to Quebec City. Cruise itinerary: Depart Boston, Bar Harbor, Halifax, Sydney, Charlottetown, Day at Sea, Quebec. Page 73, UTEMI8: Guests wil stay in Montreal on Days 07 and 08 and in Quebec City on Days 09 and 10. Guests will cruise on Holland America Line's Zuiderdam Hem also iy Rosin, ute Weary Gate: De) Ses, Charlottetown, Hall, Bar Harbor, Boston. Page UTEN|, Page 79, UIE and Page 82, 25: Guests will stay in Montreal on Days 07 and 08 andin| Guebeocl oe ‘on Days 09and 10. Maps Within This Publication Note that maps may not be to scale. Images Within This Publication Somes images hts pubicstion re copii of pe have Bes reproduced with the permission ot ‘Mountaineer; Holland ‘sherea Lines Churchil Wid Disk loback,, Ramona, Boone: Faimont Chateau Lake Louise; Faimont le Chateau Frontenac: Fairmont Banff Springs; McKinley Explorer Train; Calgary Stampede; Suchakta Sharma; Travel Alaska: Banff Lake Louise Tourism, Paul izka; Tourisme Montréal, DanieiChoiniére. Publication No, APT-2923AU, nerves val! from January 2023 ch 2024. Publication 2 valid from April 2022. pustaien Pacific Touring ABN 44 004 684 619. ATAS Morsihatn #810825 101
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