Products in this catalogue
Domestic Flights Planes are very similar to what you would travel on at home with allocated seats. Depending on flight duration meals may/may not be provided. Group members may not necessarily be seated together. The flight schedule of domestic airlines changes frequently, hence all domestic flights that appear in your itinerary are subject to change. Please ensure that all valuables and any medications you may need for the rest of the day are carried in your hand luggage. The luggage limit is 20kg per passenger, and bags must be locked. Airlines currently do not allow liquids (alcohol, spirits, wine, water, perfume etc) or sharp objects to be carried onboard the aircraft in hand luggage and these will be confiscated. Coaches Our coaches are comfortable, air-conditioned vehicles. It is recommended that where seatbelts are available customers must use them and remain seated at all times whilst the vehicleis moving. Wendy Wu Tours cannot guarantee that vehicles will be fitted with operable seat belts. There will also be some instances where smaller vehicles such as jeeps are used to access certain areas. If this is the case this will be stated in your itinerary. Trains Trains are used in some of the itineraries, travelling through areas with stunning scenery. Boats In Egypt you will cruise the Nile on a 5* vessel, where the cabins have a private bathroom, air conditioner and river views while the communal area offers a swimming pool, outdoor bar, lounge, gift shop, restaurant and sauna & gym. You will enjoy various forms of entertainment in the evenings such as belly dancing and an oriental show. Q. Is there a dress code on your tours? A. Our dress code is very relaxed; however, please note that clothing covering the arms and legs is more appropriate when visiting religious buildings and smart casual clothes are recommended for evenings. Q. Are meals included? A. Each tour will state the number of meals included. Beverages are not included and must be paid for locally, unless otherwise specified in your itinerary. Included meals are normally taken at local restaurants however on some days, your guide may arrange for a simple, packed meal for your group. No refund will be given for any meals missed. Q. Are there shopping opportunities on your tours A. There will be an array of shopping opportunities for those who love to seek out a bargain. We encourage all passengers to enjoy their local shopping expeditions but to take care and be wise when purchasing. Q. Can special requests be arranged? A. If you have any special requests such as dietary requirements, or if you wish to celebrate an event, please notify us at the time of booking and we will do everything possible to ensure your requests are met. Please note that special requests cannot be guaranteed. FLIGHT CENTRE WHILE ON TOUR Q. Do you allow children on your tours? A. We allow children 12 years and over on most of our group tours. Alternatively, private tours offer greater flexibility whilst on tour and are suitable for any age group. Any of our tours can be enjoyed as a private tour. Q. Will | be travelling with passengers from other countries? A. Our passengers are mainly from the UK, Ireland, Australia and New Zealand. Occasionally we are joined by English speaking passengers from other countries. Q. What is the average age on your group tours? A. The average age range is 40-65. Younger and older passengers travel with us too. Q. What hours of the day do your tours operate? A. They generally start about 8am and end shortly after your evening meal. Occasionally earlier starts are required to meet touring requirements. For details regarding your daily itinerary including how much time is spent travelling, please refer to the tour dossier. Q. How do standards abroad compare with Australia? A. We will do our best to ensure that your holiday is safe and trouble free and we are continually working with our local partners to maintain and improve health and safety standards. Travelling abroad involves new places and new experiences and sometimes this means different safety and hygiene standards to those we are used to in Australia. We therefore ask that you take care; pay attention at all times and use your common sense. You are also requested to refer to notices and follow advice from your national escort or local guide. Q. How does the tipping system work on your tours? A. Tipping is expected in Central Asia & Middle East. However this can often lead to awkwardness in knowing when it is appropriate to tip and how much, as well as ensuring you have a suitable amount of change available at the time. For your convenience, and based on many years of experience, Wendy Wu Tours operates a kitty system on our Group Tours so your National Escort will look after this aspect of your trip for you. It also ensures that the amounts paid are reasonable for you but still fair for the local people. The amount is stated on each Group Tour page (and will be advised again in your final documents). Any additional tipping on any of our tours is welcomed at your discretion. Please feel free to tip restaurant staff, porters, or local guides if they performed a special service for you. For tours with fewer than 10 passengers, tipping will be slightly higher than stated on the group tour pages. INSTORE | ONLINE | CALL | APP YOUR QUESTIONS ANSWERED We Care - Health & Safety The enjoyment of your holiday is our highest priority. Wendy Wu Tours. is a fully insured and bonded tour operator with comprehensive public liability cover. Working closely with an independent health and safety organisation, we are proactive in our approach by ensuring that hotels used ‘on our group tours regularly undergo comprehensive fire safety, security and hygiene audits. In the unlikely event of a problem or emergency on tour, Wendy Wu Tours has a Crisis Management process in place to support all of our customers. We also have a dedicated 24 hour emergency support number. COVID-19 Precautions We have established a set of firm but practical safety requirements for our overseas partners to follow in 2021 and for as long as COVID-19 is a threat. These are designed to help protect you as well as our local teams of drivers, guides, National Escorts and others. Guided by the UNWTO (United Nations World Tourism Organisation) and WTTC (World Travel & Tourism Council) as well as local government regulations, our safety protocols cover all aspects of touring, be it travelling, sightseeing, mealtimes or your hotel stays. Measures include personal protection, extensive disinfecting and social distancing. Please see our website for full details, as these are likely to change and evolve over time. Needless to say, for your own protection you will be expected to follow the rules and regulations laid down by the health authorities in your host destination. Rest assured that we will do everything possible to keep you safe on your holiday, while also helping you enjoy every moment along the way! \. 131600
| Name | Details |
|---|
