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32. Travel Restrictions and Rights of the Caj During the cruise the Captain will exercise complete control over the ship and take such actions as he or she thinks necessary to preserve the safety and integrity of the ship and the comfort, safety and enjoyment of the guests and crew. You are responsible for ensuring that no travel restrictions apply to You. If police or any other authority in any jurisdiction notify Us of, or We otherwise become aware of, any matter that reasonably causes Us to believe Your presence onboard presents a risk to Your own health or safety or the health or safety of other guests and crew, We, or the Captain, may deny You boarding and may refuse or cancel any bookings from You. Once the cruise has commenced, if a quest seriously affects the safety, well-being or enjoyment of themselves or any other person onboard, the Captain has the right to confine, sedate or disembark the quest. in such cases, We are not responsible for any expenses including Your return home. In addition, You will not be entitled to any refunds, While the Captain will always act reasonably in these circumstances, You accept that the safety, well-being and enjoyment of everyone onboard, comes first. ; earl if You are required, or choose, to eave the cruise for any reason (unless caused by Our proven negligence or failure to provide services with due care and skill and that are reasonably fit for purpose), We are not responsible for any expenses, including Your return home. This also applies if You do not return to the ship in time for sailing after a port visit. If We assist You with any costs, You will need to repay Us on Your return. In addition, You will not be entitled to any refunds. 34. Princess Local Partnership Program Princess Cruises is committed to supporting communities in the destinations We visit. As part of Our Princess Local Partnership Program, a $2 donation will be automatically added to the onboard folio of each guest aged 18 years or over on all New Zealand itineraries (including Australia & New Zealand combined itineraries). The donation will be used towards community based initiatives in the destinations We visit. This is an optional donation and You may remove it from Your account at the Guest Services Desk before You disembark. Visit the Princess Cruises website for more information on our latest Princess Local Partnership Initiatives. 35. Limitation of liability for Recreational Services Save for liability for significant personal injury caused by Reckless Conduct by Us or Our servants or agents, We exclude liability for all Excluded Recreational Liabilities arising out of the supply of Recreational Services. 36. Time limits for claims You agree to use all reasonable efforts to report any complaints or claims onboard, or otherwise bring the matter to Our attention as soon as possible. You acknowledge that failure to bring any matter to Our attention whilst onboard will limit Our ability to investigate the matter following Your cruise. Where Consumer Laws and other laws permit Us to exclude Our liability, We will not be liable for: + loss of, or damage to, any luggage or other belongings + sickness, injury or death, unless caused by Our proven negligence or failure to provide services with due ccare and skill and that are reasonably fit for purpose. In addition, Our liability will be reduced in proportion to any negligence or fault on Your part. 37. Severability These Booking and Passage Conditions must, so far as possible, be interpreted and construed so as not to be invalid, ilegal or unenforceable in any respect, but if a provision, on its true interpretations or construction is held to be illegal, invalid or unenforceable: + that provision must so far as possible, be read down to the extent that it may be necessary to ensure that it is not illegal, invalid or unenforceable and as may be reasonable in all the circumstances so as to give it ‘valid operation; or * if the provision or part of it cannot effectively be read down, that provision or part of it will be deemed to be void and severable and the remaining provisions of these Booking and Passage Conditions will notin any way be affected or impaired and will continue notwithstanding that illegality, invalidity or unenforceability 38. Choice of law and jurisdiction This contract is governed by the laws in force in New South Wales. You agree that any action You bring against Us will be brought in New South Wales, Australia. if You have a claim against Us, You agree only to bring action against Us and not any of Our related bodies corporate as defined in the Corporations Act 2007(Cth). 39, Privacy Privacy laws Safeguard Your personal details. Security Cameras For the safety and security of Our quests and crew, We use Closed Circuit Television (CCTV) to monitor and record public areas onboard all Our ships. In addition, shipboard crew may use body mounted cameras for security purposes. This footage and accompanying audio recording is confidential and is not available for Viewing, unless required or permitted by law. We are not responsible for any consequences arising from the viewing or other use of this footage. Personal Information During the booking process and Your cruise holiday, We ask for personal information about You. By providing this information, You authorise Us to handle Your personal information in the ways indicated below + to collect personal information within the meaning of the Privacy Act 1988 (Cth) or any other applicable privacy legislation, about You: ~ from any third party making a booking on Your behalf for cruise administration purposes; = from any guest in Your booking or if You are travelling as part of a group - from any quest in the group for cruise administration purposes, ~ from any third party where it is necessary to provide a health service to You (including a medical disembarkation) and You are unable to provide the information directly; ~ for security purposes; - for accident/incident reporting, investigation and management purposes; Where lawful and reasonably necessary to perform Our functions or activities, We may be required to collect sensitive information including, information about health, race and criminal record. * todisclose Your personal information: = to Our service providers, including mailing houses, ticketing companies, marketing agencies, emergency response providers, claims processors and lawyers for the purpose of enabling them to provide relevant services; ~ to Our customer database service providers which are located in the United States and India; = to related entities within the Carnival group of companies (headquartered in the United States and the United Kingdom with registered branch offices in Australia, New Zealand and Japan) for cruise administration and business operation purposes; ~ to Your travel agent for cruise administration purposes, including any information relating to travel bans; = to other guests in Your booking or where You book as part of a group - to every guest in Your group (excluding credit card details) ~ to.an emergency contact person You have nominated for emergency management purposes, - to government departments/agencies/bodies responsible for customs, immigration, ports, quarantine and law enforcement, including police In Australia, New Zealand and each of the ports in Your itinerary, for reporting purposes; Where lawful We may also be required to disclose sensitive information about You to the entities listed above. + to.use and disclose Your personal information, and, where lawful, Your sensitive information: ~ for product research and development purposes, including conducting past guest surveys; = for sending You information about Our products and services, including by email and messaging services such as SMS, and to Us contacting You by telephone and fax (You may request to be removed from Our contact lists at any time); ~ for reporting, assessing, investigating, processing and otherwise managing accidents/incidents, including disclosures to lawyers and insurers; ~ for public health and quarantine purposes; ~ for medical treatment (including medical disembarkation) purposes, including disclosures to health service providers, medical evacuation assistance companies, hotels, airlines, travel agents and, where You are unable to consent, next of kin. + where Your onboard expenses are charged to someone else's credit card - to deliver onboard account statements regarding those expenses to the credit card holder; + where We need to disclose Your personal information to someone who is not in Australia ~ to transfer Your personal information outside Australia; + where We need to disclose Your health information to someone who is not in New South Wales or toa Commonwealth agency ~ to transfer Your health information outside New South Wales or to the Commonwealth agency; + inthe event that You lodge a complaint or claim about any matter with or in relation to Us ~ to use and disclose Your personal information for the purpose of reporting, assessing, investigating, processing, responding to and resolving Your complaint or claim, including disclosures to relevant government departments/agencies/bodies, courts/tribunals, Your travel agent, any authorised representative acting con Your behalf and lawyers. You also authorise Us to collect from any third party sensitive information about You within the meaning of the Privacy Act 1988 (Cth), and for any third party to disclose personal information about You to Us, for the above- mentioned purpose. For further information please refer to www.princesscruises.com.au/legal or contact Us on: Email [email protected] Post: PO Box 1429, Chatswood NSW 2057, Australia MedallionClass™ ‘Where available on MedallionClass ships and at certain resorts or destinations, We collect information from and linked to Your use of your Medallion wearable, as well as information collected through OCEAN® websites and applications, including MedallionClass, PlayOcean®, and Ocean® Casino (together with MedallionClass ships and destinations, the ‘MedallionClass Services’), Your use of the Medallion during Your holiday, and from Your booking and interactions with Our services on-board and in select resorts. The wearable Medallion allows us to collect Your position and movement information through sensors and readers located throughout Our MedallionClass ships and in certain resorts and properties which emit a signal that detects the presence of the Medallion. This allows Us to gather information about Your position and location within the ship and Your movements on-board. The Medallion technology is not a global positioning system and cannot detect the precise geolocation (lat/long) of an individual. The Medallion is linked to Your other personal information associated with Your registration and traveller profile. We use this information to enable certain personalised features and Services online and during Your holiday. For ‘example, We use this information to locate You during your holiday and enable You to locate other members of Your family, to contact You and deliver requested Services to Your location (@.g, food delivery), to send You content of messaging relevant to Your location and to customise Your interactions with Our services. We may also use this information to monitor and protect the health and safety of Our guests, including to conduct contact tracing, or investigate wrongful acts or allegations as appropriate. We may also use this information, individually and in aggregate, to develop and improve Our services and to understand the movement patterns and behaviours of quests on Our ships. When You make a purchase through the MedallionClass Services using Your Medallion, We will process the commercial information You have on file in order to complete Your transaction, detect and prevent fraud, and to inform Our advertising and marketing 40. Dictionary Inthese terms and conditions: + ‘Australian Consumer Law’ means schedule 2of the CCA and any equivalent state or territory legislation; + ‘CCA’ means the Competition and Consumer Act 2010 (Cth); * “Consumer Guarantee’ means right or guarantees a guest may have under the Australian Consumer Law or other rights in elation to the supply of goods or services that cannot lawfully be excluded or limited; + ‘Consequential Loss’ means any loss or damage suffered by a quest or any other person thatis indirect or ‘consequential, including but not limited to loss of revenue, loss of income, loss of business, loss of profits, loss of goodwill or credit, loss of business reputation, loss of use, loss of interest, damage to credit rating or loss or denial of opportunity; + “Excluded Recreational Liabilities’ means liabilities described in section 139(3) of the CCA which, without limitation, includes liability for death, physical or mental injury, or contraction or aggravation of any disease; + "Reckless Conduct’ has the meaning set out in section 139A(5) of the CCA; and + "Recreational Services” has the meaning set out in section 139A(2) of the CCA, While all the information in this brochure is correct at the time of printing, some details may change. Ask your Travel Agent to check at the time of booking or call our Cruise Contact Centre, Some photos and diagrams shown in this brochure are representative only. Cz 95
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