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name, address, any special needs/ dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, ships, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/ immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not pass any information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give tous such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. Inmaking this booking, you consent to this information being passed on to the relevant persons) Please note that where information is also held by your travel agent, this is subject to your agent's own data protection policy. Hurtigruten is not responsible for the privacy practices of any other companies. Please see our privacy policy for further information: https://www.hurtigruten. com.au/practical-information/statement- of privacy/ COVID-19 TERMS AND CONDITIONS FOR SAILINGS WITH HURTIGRUTEN EXPEDITIONS The terms and conditions below apply to sailings with Hurtigruten Expeditions. 1. AGREEMENT TO COMPLY WITH THE COVID-19 POLICIES AND PROCEDURES ‘The COVID-19 policies and procedures take into account advice from our medical advisors, guidance and directives from health authorities and applicable law. The virus and the pandemic continue to change, and the directives may change from time to time. The COVID-19 policies and procedures may therefore also be amended by Hurtigruten to reflect such changes, You understand and agree to comply with the policies and procedure described herein at all times during your trip. We may update these policies and procedures from time to time and we will update the Hurtigruten Safer Together web page available at https://www.hurtigraten. com/en-au/expeditions/practical- information/health-and-safety/#joining- your-hurtigruten-expedition with information about the infection control measures in place, and you agree to comply with the modified policies and procedures described on the Safer Together web page. Hurtigruten will use commercially reasonable efforts to give passengers as much notice as reasonably possible of any changes (whether they come into force prior to departure or whilst on board). In the sections below, you can see examples of what policies and procedures may apply. The control of the ships remains with Master, who may vary the policy and procedures from time to time, or require additional measures due to the health and safety on board in accordance with the Norwegian Ship Safety Act. Further, local ealth authorities may impose measures on the ships, such asa ship quarantine or set requirements for passengers to disembark. All passengers onboard must adhere to such instructions. 2. COVID-19 POLICIES AND PROCEDURES You understand that the COVID-19 policies and procedures may include or will include (but are not limited to): 1) Requiring a health questionnaire prior to embarking (which you agree to complete in an accurate, truthful, and complete fashion), including a sworn statement that the information provided is correct. 2) Temperature scanning (for example when embarking and entering dining areas) and testing (for example with antigen tests or PCR tests), before travelling, during embarkation and/or periodically during the voyage. You may be required to cover the costs for the tests. The cost for embarkation testing may be from EUR 30 to EUR 150 depending on the type of test. 3) Requiring vaccination of passengers with documentary proof acceptable to Hurtigruten according to the policies and procedures applicable at the time of the sailing. Hurtigruten may check the proof prior to embarkation. The vaccine requirement may include staying up to date with COVID-19 vaccination (including primary vaccination series and booster), with a WHO approved vaccine. Please refer to the Hurtigruten Safer ‘Together web page for the most recent information, as the requirements are subject to change both due to changes in the general virus situation or applicable law. On the web page you can also find up to date information about vaccination. requirements for children and the use of certificate of recovery. 4) Requiring the use of facemasks meeting such guidelines as Hurtigruten may from time to time direct (medical grade, FFP2 and Nos). The use of facemask may be required both on board cruise, during flights, at the airports and terminals and on excursions. Face ‘masks will not normally be required when ‘a passenger is in his or her own cabin and balcony, while eating or drinking, and outdoors, 3) Confinement (isolation) of passengers to cabins (to either passengers’ own cabins or cabins specially used for ieeleion), quarantine or emergency mbarkation of passengers if, in Hurtigraten' 's sole discretion, such steps are necessary to prevent or slow the spread of COVID-19. You may be denied to embark if you show symptoms of COVID-19 such as (but not limited to) cough, shortness of breath, difficulty breathing, fever or chills, loss of taste or smell, vomiting or diarrhea. Hurtigruten may also mandate social distancing, hand sanitizing, modified capacity regulations for activities (both onboard activities and excursions). Ifan outbreak occurs, services and facilities (for example saunas, pools, hot tubs and gym) may be closed if this is necessary or useful to limit spread of COVID-19, and there may be limitations on whetherit is an option to visit shore. Regulations and ttl restsitons are constantly changing. You are responsible for ensuring that you comply with entry regulations in each country visited during the sailing (such as, but not limited do, vaccination and test requirements, quarantine obligations and ent registration forms), regardless of whether you plan to disembark. 3. MANDATORY COMPLIANCE AND EXCLUSION POLICY Any failure by you or any of your travel party to comply with Hurtigruten’s COVID-19 policies and procedures gives the operator, the carrier and Hurtigruten the right to deny youto embark, refuse you to re-board after going ashore, disembark you, or report you to governmental and health authorities. Incase of any failure to comply with these terms and conditions, you are not entitled toarefund or compensation of any kind. You are solely responsible for all related costs and fines. Neither Hurtigruten, the operator, the carrier (or any of their directors, officers, or representatives), the crew nor the Master are liable for any damages or expenses whatsoever incurred by a you asa result of such denial of boarding, refusal to re-board, disembarkation, or other steps taken following your failure to comply with these terms and conditions. 4. \F YOU TEST POSITIVE BEFORE THE CRUISE Ifyou test positive for COVID-19 during the last.14 days before your embarkation orat embarkation, have had close contact with a person confirmed or suspected as having COVID-19 or Hurtigruten/ carrier otherwise determine that you are unfit to embark because of COVID-19, Hurtigruten may refuse your embarkation. In such cases (unless Hurtigruten determines that you have failed to comply with Hurtigruten’s COVID-19 policies and procedures or these terms and conditions) a guest who has been denied boarding because of a known or suspected infection with COVID-19 will be entitled to a future cruise credit (“FCC”) equal to the amount paid for the cruise. Ifthe guests have booked other services (for example flights hotels and transport) the cancellation costs for these services will be deducted from This offer is only valid for bookings made between 1 July 2022 and 3o June 2023 for cruises scheduled to depart on or before 31 December 2023. The FCC must be used to book within 12 months after you were denied to embark and the new sailing you book must be scheduled to sail within 18 months (from the date you were denied to embark). Ifnot used within the deadline the FCC and this offer will automatically expire and have no value. Any promotions or offers available or applicable with the original booking shall not apply to the subsequent booking made with the FCC. The FCCisnon- transferrable. The FCC has no cash value and cannot be used to obtain a refund. Only individual named guests travelling with Hurtigruten are eligible to receive an FCC. Agents and charterers are not eligible, and this section does not apply to guests who have booked chartered sailings. This offer will cease when Hurtigruten no longer requires or recommends passengers to test before travelling. In these circumstances, when available, an FCC will be your only compensation, and neither Hurtigruten, the operator nor the carrier will be liable to pay any other compensation, for example (but not limited to), to cover costs for other accommodation or travel to or from the point of boarding or disembarkation. Hurtigruten may require guests to document their positive test result before issuing the FCC with documentary proof acceptable to Hurtigruten (for example with a test certificate from a doctor or certified test provider). You may also choose to cancel your booking according to the general terms and conditions listed above with the applicable cancellation fee. 5. RECOMMENDATION TO. CONSULT A DOCTOR We encourage you to discuss the advisability to travel with your medical care provider, and to seek updated information from World Health Organization (WHO) or heath authorities in your home country. Some groups have a higher risk for severe illness or life-threatening complications from COVID-19. According to the WHO, COVID-19 is often more severe in people who are older than 60 years or who have health conditions like lung or heart disease, diabetes or conditions that affect their immune system. Other illnesses and chronical medical conditions may also impact the severity. You acknowledge, understand, and accept that during your joumey (including but not limited to onboard the ship, flight, travelling to or from the ship, in hotels, terminal, and airports or during excursions) you or other passengers may be exposed to communicable illnesses, including but not limited to influenza, norovirus, COVID-19 and colds. Further, you understand and accept that the risk of exposure to such illnesses is inherent inmany activities where people meet, interact and share common facilities, even with COVID-19 policies and procedures inplace. This risk is beyond Hurtigraten's, the operator's and the carrier’s control and cannot be eliminated. Date: 24 February 2023, CARBON FOOTPRINT In partnership with Climate Care (ipmorganclimatecare.com), we would like to invite each passenger to make small financial contribution that will be donated to projects offsetting emissions generated by air travel. climatecare ENVIRONMENTALLY CERTIFIED PAPER Our brochure is printed on paper sourced and produced following strict environmental standards and certified by the Forest Stewardship Council? (FSC”). ESC sc co1oses RECYCLE FOR LIFE When you've finished with this brochure, please dispose of itn a recycling bin.
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