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IMPORTANT BOOKING INFORMATION Deposit terms Your booking is not secure until we receive a deposit. Deposits must be received within three (8) days from the date the booking is made. If payment is not received within this time, your booking will be automatically cancelled. Once we have received payment on a booking, a legally binding agreement on the Carnival Cruise Ticket Contract becomes effective between all guests on the booking(s) and Carnival pic. Depending on the proximity of the sailings or availability of inventory, full deposit or final payment may be required sooner. All guests on the same booking must travel on the same fare type. From time to time, we may release promotional fares that have different payment conditions. Please ensure you check the payment conditions at time of booking. Smoking Smoking on the ship is prohibited in most areas and only allowed in the designated exterior open deck areas. Guests are not allowed to smoke in the stateroom or outside on their balcony. Minimum age to travel We welcome children 12 months and over to cruise with us for international departures sailing to/from Australia, and children 6 months and over for domestic cruises. We are unable to accommodate infants under 12 months (international cruises) and 6 months (domestic cruises) due to limited neo-natal facilities on board and at ports of call. DEPOSIT REQUIRED DURATION DEPOSIT REQUIRED SINGLE OCCUPANCY 2-3 Nights $100pp AUD $200pp AUD 4-5 Nights $150pp AUD $300pp AUD 6-9 Nights $250pp AUD $500pp AUD 10+ Nights $400p AUD. $800pp AUD Final payments are due as follows: * 75 days prior to the departure date for cruises 5 nights or less * 90 days prior to the departure date for cruises 6 nights or longer When booking online or via our call centre, the following fees apply to credit cards: 1.1% for Visa/Mastercard and 2.75% for AMEX. There is no charge for debit cards. Cancellations and refunds Reservations will be held until 30 minutes prior to departure. No refunds will be made in the event of ‘no shows’, unused tickets, lost tickets, interruptions, partially used tickets, or cancellations received less than 14 days prior to departure or after the start of the cruise. For cancellation charges related to group bookings, partial ship charters or full ship charters, refer to your charter contract or group booking agreement for terms and conditions. Refund terms and discounted fares The refunds or cancellation charges that will be payable depend on the amount of notice you give us and are as follows: 2-5 NIGHTS CRUISES DAYS PRIOR CANCELLATION Up to 76 Nights $0 75 — 56 Nights Deposit amount 55 —30 Nights Deposit or 50% of total fare, whichever is greater 29-15 Nights Deposit or 75% of total fare, whichever is greater 14 Nights or less 100% of total fare 6 NIGHTS OR LONGER CRUISES. DAYS PRIOR CANCELLATION Up to 91 Nights $0 90 — 56 Nights Deposit amount 55 - 30 Nights Deposit or 50% of total fare, whichever is greater 29-15 Nights Deposit or 75% of total fare, whichever is greater 14 Nights or less 100% of total fare ‘Total fare’ is the total amount payable to us for your booking Please note, promotional fares may have different cancellation and refund conditions. Please ensure you check these at time of booking. Travel insurance Guests traveling on a South Pacific cruise that calls on Fiji or New Caledonia must present printed proof of travel insurance at time of check-in. The selected international travel insurance must have both cruise and COVID coverage. Guests may also be requested to present it during the cruise. Any guest who is unable to provide proof of holding suitable travel insurance will be denied boarding. For all other cruises and destinations we strongly recommend that you purchase appropriate international travel insurance for your Carnival cruise. If you do not purchase travel insurance, you may not be able to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things do not go according to plan. If you would like to find out more in regard to whether you should get travel insurance, please visit Smart Traveller website: http:// smartraveller.gov.au. Please note that Australian Medicare, New Zealand ACC and private health insurance won't cover you for onboard medical costs. Policies for shipboard water sports and pool safety Please note the following policies for using the pools, waterslides and spas ‘on board our ships: * Parents are responsible for their children * No children in diapers who are not toilet-trained * Take children on frequent bathroom breaks. * No running, jumping or diving * No glass containers, eating or smoking © Enjoy our pools and water features at your own risk * Full details and FAQ's available at help.carnival.com.au Cruise itineraries are not guaranteed Many factors affect our ability to provide any particular itinerary. These include weather, mechanical difficulties, civil unrest or other unforeseen circumstances. We agree to use reasonable endeavours to provide a cruise in accordance with our published schedules and itineraries. However, we do not guarantee itineraries and they do not form part of your contract with us. Travel restrictions and rights of the Captain You are responsible for ensuring that no travel restrictions apply to you. If police or any other authority in any jurisdiction notify us of, or we otherwise become aware of any matter that reasonably causes us to believe your presence on board presents a risk to your own health or safety or the health and safety of other guests and crew, we, or the Captain may deny you boarding and may refuse or cancel any bookings from you. A full refund will be provided to any guest denied boarding on this basis. Once the cruise has commenced, if a guest seriously affects the safety, well-being or enjoyment of themselves or any other person on board, the Captain has the right to confine, sedate or disembark the guest. In such cases, we will not provide a refund and we are not responsible for any expenses including your return home. While the Captain will always act reasonably in these circumstances, you accept that the safety, well-being and enjoyment of everyone on board comes first. Have Fun. Be Safe.” Our dedication to the health and safety of our guests, crew and the communities we visit is reflected in our Have Fun. Be Safe. protocols and procedures. Please visit carnival.com.au to get the latest updates on our health protocols, requirements for sailing and FAQ's. Your Cruise Ticket Contract Your booking and travel on your Carnival cruise is subject to Carnival's Cruise Ticket Contract. You will find the Terms and Conditions of the cruise contract at www.carnival.com.au/legal/cruise-ticket-contract or by calling 13 31 94 from Australia or 0800 442 095 from New Zealand, to request a copy. It is important that you read and understand the cruise contract before you book your cruise. The cruise contract Terms and Conditions are available from travel agents. Any Carnival cruise sailing from the United States or Europe is subject to the U.S. Terms and Conditions and Cruise Ticket Contract found at www.carnival.com/about-carnival/legal-notice/ticket-contract
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