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tips for your trip First things first When should | book? You should book your cruise holiday as soon as you can. This will ensure that you have the greatest choice available, as holiday periods can be very popular and sell out early. Keep this in mind, book early. Things to know before you go Where can | find out more about my cruise holiday? Once you have made your booking, you can access the ‘MedallionClass app’ to view your cruise details, including your stateroom, itinerary, pre/post cruise arrangements and dining options. You can also pre-book shore excursions, spa treatments, special occasion packages and more from 120 days prior to sailing. Do | need travel insurance? Australian Medicare, New Zealand ACC and private health insurance will not cover you for any medical costs onboard. All cruises (even cruises that do not visit foreign ports) require international travel insurance. We strongly recommend that you organise your travel insurance at the time you pay your deposit. You should not base your insurance decision on the assumption ‘it won't happen to me’ ~ accidents or illness can happen to anyone. Hospital bills can cost more than AUDS5000, or equivalent, per day. For further information or to purchase travel insurance: + Australian guests - please contact your Travel Agent or call your travel insurance provider. Our suggested travel insurance provider Cover-More’ may be contacted on 1300 72 88 22 + New Zealand guests - please contact Cover-More” on 0800 500 225. “Limits, sub-limits, conditions and exclusions apply. Insurance administered by Cover-More insurance Services Pty Lid (ABN 95 003 114 145, AFSL 241713) on behalf ofthe product issuer, Zurich Australian Insurance Limited [ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined FSG/PDS before deciding to buy ths insurance. For information on the Target Market and Target Market Determination for these products, contact Cover-More on 1300 77 88 22. Princess Cruises® has a referral arrangement with Cover-More and may receive a fee or commission if you choose to purchase an insurance product from Cover-More. Where can | find more information about passports, visas and vaccinations? Passports - Australian citizens, visit www.passports.gov.au New Zealand citizens, visit www.passports.govt.nz For citizens of other countries, please contact your relevant national authority. Visas - Please contact your Travel Agent, relevant consulate or embassy, or an online visa service for more information. You may also visit princess.com for general visa information. Vaccinations - Please contact your doctor or an approved public health travel advisory service such as World Health Organisation (www.who.org), the Department of Foreign Affairs and Trade or Smart Traveller (www.smartraveller.gov.au). What is the latest time | can check-in for my cruise? Most cruises have a staggered check in process. Please refer to the MedallionClass App for your scheduled check in time. Check-in closes one (1) hour prior to your cruise’s scheduled departure time as displayed on your ticket. Checking-in after this time will Cause you to miss your cruise and no refunds will be given. Can | book my flights with you? Yes, flights can be booked with our Princess EZair® program from 330 days prior to the last day of sailing to 4 days prior to departure and is available once your deposit has been received and applied to your cruise booking. With Princess EZair®, you can customise your flights to suit your travel plans and choose from competitive, real-time pricing and availability. Take a look at the Princess EZair® page in this brochure for more details. | have flights booked through Princess Cruises®, can | check-in online? Yes, your flight reference number will be printed on your Princess Cruises eTicket. If lam booking my own flights, what arrival and departure times do you recommend? For Royal Princess®, Majestic Princess®, Diamond Princess®, Grand Princess® and Coral Princess® departures from Australia or New Zealand - please ensure your flight times meet the following guidelines: Port Arriving Flight (latest arrival prior | Departing Flight (earliest to cruise departure) departure after cruise arrival) sydney Domestic: 3 hrs. Domestic: 3 hrs & 30 mins. International: 3 hrs & 30 mins. International: 5 hrs. Brisbane Domestic: 2 hrs & 30 mins. Domestic: 3 hrs & 30 mins. International: 3 hrs. International: 4 hrs & 30 mins. Adelaide Domestic: 3 hrs & 15 mins. Domestic: 3 hrs & 45 mins. International: 3 hrs & 45 mins. Domestic: 3 hrs. International: 3 hrs & 45 mins. International: 5 hrs & 15 mins. Domestic: 4 hrs. International: 5 hrs & 30 mins. Perth (Fremantle) Melbourne Domestic: 3 hrs. Domestic: 4 hrs. International: 3 hrs & 45 mins. International: 5 hrs & 30 mins. ‘Auckland Domestic: 3 hrs & 15 mins. Domestic: 4 hrs & 30 mins. International: 3 hrs & 30 mins. International: 4 hrs & 30 mins. Singapore Domestic: N/A Domestic: N/A International: 4 hrs. International: 6 hrs. 90 BOOKNOW! Contactyourtravelagent | Calll32488 | Note: above timings allow for luggage offload, guest disembarkation, transfer time, airline check-in requirements and customs/immigration formalities (as required). Airport transfers to and from the ship are available for guests to book if their flights are within these guidelines. For all other Princess Cruises® departures, including sectors of the World Cruise, please contact your Travel Agent or our Cruise Contact Centre for the most suitable arrangements for your itinerary. When you are making your own flight bookings, missed connections are always a possibility, so the more time you allow for unforeseen delays at either end of your cruise, the better. If you do need to make changes to your own flight bookings, your chosen airline may charge fees; so check their airfare conditions when you book. | take medication; do | need to let you know? Yes, if you have a medical condition or take medication it must be advised at time of booking. We will send you a health questionnaire to complete so we have all necessary information. We want you to be safe and comfortable on your cruise, so bring enough medication to last you until the end of your holiday. It is also a good idea to bring a few extra days supply in case of any unforeseen delays. Can | bring my medical equipment to use onboard? In most cases, yes. To ensure your medical equipment will work onboard, please advise your Travel Agent or our Cruise Contact Centre at the time of booking. We will then send you an information sheet to complete. For safety reasons, your equipment will need to be checked prior to boarding. When am | going to get my cruise documentation? Princess Cruises® operates a paperless documentation program that promotes environmental sustainability and ensures guests receive up-to-date information in a timely manner. This program begins once you have paid your deposit and consists of a series of information emails including a downloadable travel summary. Once you have completed all your personal details via the MedallionClass App, and paid for your booking in full, you can download your Digital boarding pass. A Travel Summary and your luggage labels can be accessed via Cruise Personalizer. How do | find out what shore excursions are available, and how can | book them? General shore excursion information is available in the Shore Excursions section of our website. You can view prices and pre-book excursions for your cruise from 120 days until seven days before sailing via ‘Cruise Personalizer’. As numbers are limited, we recommend you book early. You can also book at the Shore Excursions desk once on board | have limited mobility; can | go ashore in all ports? Itis important to note that access to water shuttle ports may be restricted, which may also limit your excursion options. Do not worry if you cannot go ashore, a range of activities are available onboard! Some of our larger Princess ships may dock at freight terminals which may be located further from townships than passenger berths. In these instances ports may not have sufficient wheelchair accessible transport to accommodate all guests which may limit access for these guests. Can | organise gifts or celebrations before sailing? We can help you celebrate your honeymoon, birthday or anniversary onboard with one of our special occasion packages. You can also arrange a gift such as a bottle of wine and/or a box of chocolates for a friend, loved one or even yourself, up until five (5) days prior to departure. For information on these packages, search ‘Special Occasions’ on our website. Packages vary by ship and exceptions apply. Can | get married or renew my vows onboard? Yes, let Princess Cruises® help you create memories to last a lifetime. We offer a wide variety of special packages for weddings and vow renewals on most of our ships. Visit our website for more information or to download a brochure. How much luggage can | bring? We recommend no more than two (2) bags per person. Each bag can be no bigger than 140cm x 60cm x 40cm and cannot weigh more than 32kg. It is important to remember that airlines may have different luggage restrictions. Can my friends and family see me off? Family and friends are welcome to share in your excitement and wave farewell from the cruise terminal. Due to security reasons, they will be unable to come onboard with you. Welcome aboard! What's included in my cruise fare? Your comprehensive cruise fare includes onboard accommodation, ocean transportation, all main meals onboard, some non-alcoholic beverages and most entertainment. Excluded are meals at some alternate dining venues, meals on hosted land tours unless noted otherwise, transfers and items of a personal nature such as, but not limited to, spa services, shore excursions, beverages and some snacks, photographs, gratuities and medical services. Other services may be available at the time you sail, as we are constantly striving to enhance our product. Visit princess.com
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