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MSCS een or ee i ha eae customers departing on tou y include Sbtainng prost of regotve test results or fo embarkation, completion of health questionnaire, mask wearing, requirement to isolate if COVID-19 Symptoms present during tour and removal of passengers from the tour if deemed necessary by mecical staf Complance with the travel requirements and Travel jandatory and at 5 a3 8 3 tours departing O1 January ial you Se a acneted Wi approvet 19 vaccine wll be required fo each passer oe before the commencement of the tour. Fully vaccin been at leet 1 clear days (nt Including the date of vaccination) from the Sorts ofvacones before the Gate of departure. if Government guidelines are lished whi of any approved COVID-19 to uly vaccinated will only app if 2 passenger has had a booster dose no earlier than 9 months and no sooner rthan faye por to departure of the PERSONAL BELONGINGS & LOST ITEMS EOL Seciihj (onbone Vous 3781 Be WEbt t0 a minimum and packed in your hand luggage along with your medicines, camera, electrical or battery-operated appliances, as well as basic essentials such as a change of clothing and folletries, Itis your responsibilty to look after your property at all times and you must ensure you are adequately covered by comprehensive ravel insurance in the event of any loss. LOCAL PURCHASES Travelmarvel is not responsible for any items you may purchase locally ie. jewellery/furniture etc. You acknowledge that you are solely responsible for any import duty or freight costs. MEDICAL ASSISTANCE Traveimarvel does not employ medical staff Our tours oF ships. If you require medical attention, local medical services ca contacted immediately. You are responsible for al charges that result from a visiting a medical facto for a medical practioner visting you vel snot responsible melts a be radical Canvcar yl ay eoah SMOKING Government regulations forbid smoking in lout coaches h frequent stops are Je for those wishing to smoke. Smoking not permitted in hotel rooms or ship cabins Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be genes RESPONSIBLE SERVICE OF ALCOHOI Sur stl ae tamed nthe responsible sence of alcohol and are obliged by law to refuse ay stv, Ne resale opinion "ears to be intoxicated or behaves in aggressive or offensive manner. SERVICE ENQUIRI i a problem occurs rang your holiday you should, in your own interests, inform your tour director so that steps can be taken to resolve the matter. If you remain dissatisfied, any complaint must be made in writing to Travelmarvel within 30 days. LUGGAGE LIMITS Each passenger is entitled to take one piece , or weigh more than 20 kg (44 Dimensions for checked baggage are calculated by adding together the width, height, and depth of the piece of baggage. An extra charge will sed 10 cover porterage handing of any additional luggage. Your Tour/Cruise Director will advise you of the exact additional charge. ‘SPECIAL Eve peuanite TO ASIA TOU! DEPOSITS & mayen A $1,000 non-refundable security deposit per person, per holiday package is required within seven days of booking conimation. A tuter $1,000 non-efundable securty depos person fs requlted by 3! Oclober 2022 (aking an Earyord Specel oxeluding non fight based Earlybird Specials). Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Deposit conditions may vary when booking a special offer. Travelmarvel esas te i canoe ery ick or booking oto reuse to cary an pejmert Res not been revsived by averiivel within the specified time. All fares and charges are in Australian currency. Payment in full is required at time of booking for reservatior made less than 100 may apply Surcharges for late booking requests. TRAVELLING WITH MINORS Children of less than 12 years of age are not peraiid on ites and cruises. Minors under 18 years of a e accompanied by an adult tnd share thelr accommodation wth an adul INCLUDED IN HOLIDAY PACKAGE PRICE All coach/cruise/rail and hotel accommodat sires (fncicated in indidua ineran) gratulties (or Travelmarvel staf, airport transfers on the first and last day, sightseeing, specified excursions, meals, admissions, port charges, luggage service [iiicrarc tile eaine sia tncpiile Wector and diver a stated in your inerary NOT INCLUDED IN HOLIDAY PACKAGE PRICE Airfares between Ausvala and Asa, aor taxes, laundry, passport and visa fees, meals o Bis et those indicated in your tinerary, excess baggage, fue! surcharges and optional excursions and grates not species in your tine GRATUITIES. Grotules have been included fo ll services as indicated in the itinerary on all Travelmar Roldey packages incuciny al land portions o your tour and on board your river cruise. These amounts cannot be redeemed for cash refunds. FLIGHTS WITHIN ASIA Economy fights within Asia and airport taxes are included in the price as specified in the Itinerary. All internal fights must be booked by Travelmarvel where included in the tour package. Airport taxes vary for each departure point and airline. Airline schedules and fares are subject to change without notice. Flights will be posed ‘on best fare available at the time of bookin surcharges may apply, Once ar tiekets are issued, airline amendment a Eahcalaton lees opr end wr soe 886 BS non-refundable. Deposits are considered as a ‘guarantee of the invoiced flight arrangements and once deposi received, ighs wil be ticketed, Name changes and voluntary date nd proche changes will incur lace Seti requests are not avaiable on domestic gh within Asia, The maximum luggage allows On all fights within Asia's usually 20 ogra per passenger. Full names including fomos se easiod m passports re reauted for all flight tickets within Asia, CHOOSING YOUR HOLII Folaye operte on nominated dates onl yelmarvel f ensure that it lives up to your expectations it is important that you choose the right holiday package for you. Our marketing colateral contains iimited Information however, there is more information wwivavelmarvelcomau and out staf are also available to discuss your options. ELS Hotel rooms in Asia may differ in size from those in Australia or New Zealand. In more remote places, hotel standerds may not be que es high {as in major centres. Travelmarvel endear suitable accomi available in each destination to ensu passengers enjoy high levels of cleanliness, comfort and service. The hotels mentioned in the itinerary will be used on almost all holiday equivalent standard to those shown, Hotel rooms are generally not available for check: rar (aula checkout by (Oem Shela You wish to check in earlier or stay later, you may be required to book and pay for additional nights. TWIN OR DOUBLE ROOMS ‘Accommodation in all hotels, regardless of the unless otherwise stated. Bedding confgraton ‘on board cruises vary depending on t category booked, ‘SINGLE ACCOMMODATION A limited number of single rooms, suites o cabins may be available by request at the ine of booking your holiday. Single accommodat may not be available on cerain cuses Single accommodation is often smaller than standard {win or double rooms and may ony have one single CRUISING ~ CABIN/SUITE/ ‘STATEROOM SELECTION On Ganges River cruise, Travelmarvel will make every effort to assign specie cabin numbers, Tavelmavel reserves he right to make changes to cabin assignment, wit the category booked. Cabin selection is not available on the Yangtze River cruise. PASSENGERS NEEDING SPECIAL ASSISTANCE “aveimarvel welcomes passengers wih disabilities or special needs. How ase note the following: 1. Any disability or medical condition requiring Special ettenton must be reported to Travelmarvel at the time of booking including a portent ntormation relating to your heat, ‘mobility and fitness which may affect your partial (0 total participation in the cruise or tour. This information is also crucial to allow Travelmarvel to ensure the tou you have chosen ssutable ets your needs. Any changes to heath Imoblly end Ross must abo be reported to Travelmarvel as soon as possible departure, Where possible Travelmarvel will make reasonable adjustments to the tour to accommodate your special needs be unrea: including if such adjustments would affect your ty and/or the safety and/or enjoyment of other passengers. 2. Ifyou require special assistance or car (Guch as pushing 8 wheelchair assistance with dressing, assistance with walking), you must ing or alsemberkng ery wenspertaton vencies (including river and ocean cruise ships anc trans). To safely participate in emberiaton and disembarkation you must be able to do $0 without the need for special sistance You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment. 3, While Tavelmarvel wil make reasonable forts to accommodate the special needs of disabled passengers tis not responsible for any denial of services by any third party entities ithas travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, of for any additional associated expenses charges by those parties. 4, Please note coaches and minibuses are ‘not equipped with wheelchair ramps. On river cruises, guests will need to be able to step into and out of tenders. The RV Apsara and RV Rajmahal do not have elevators. Many ships require the use of stairs to go between decks. Further, side by side docking may require passengers to climb and descent stairs to cross ‘over vessels to disembark and embark at times Trayelmarvel ships often sal through remote ‘eas that do not have convenient docking facies in such circumstances twill be ty fr passangors to negotiate tender Doals, temporary gangplar Surfaces ne cro die tot ts not sae for a passenger to negotiate such operations they may require passengers to stay on board. Cabin doors and restrooms may not be wide nidard wheelchaks. ied reasons, passengers in wheelchaks cannot be carried on ramps in ports where th Gr ocean cruise ship is at anchor Travelmarvel ' unable to provide indvicualesistance or alternative sarap HEALTH & FI A good tovel ot finess and heath is required to participate on Traveimarvel’s holiday packages. in some destinatio the climbing of stairs. Mobility is neede« boarding oF alighting coaches, iver cruise ships trains. We recommend a visit to the doctor Bofors Uaveling fo votecas Jestnatons ane consult with them regarding any vaccinations which may be required Ris your responsi to advise Travelmarvel of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other if th, fitness or rmobily issues. Taveimarvel & nol Hable for an injury, illness, or loss of enjoyment which could eapodlnio panakies of heim of passengers from a tour, and a refund for ost touring cannot be claimed. VISAS AND PASSPORTS All passengers must have a valid passport that is valid for at least six months after the holiday package return date. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries Included in the holiday package prior to departure. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. Travelmarvel is not responsible for delays or missed portions of the holiday package resulting from incorect travel documents o vis. Visas are at passengers own exp ‘SHORE EXCURSIONS The timing of the shore excursions on all river cruise ship and land holiday packages may differ change without notice. It's impossible for large coaches to be used for some city sightseeing excursions and many towns and cities will be visited by way Cf walking tours and/or local transportation OPTIONAL EXCURSIONS Minimum and maximum group numbers apply on some optional excutsions eres NEED TO CHANGE ‘CANCEL YOUR HOLIDAY E79 ‘OR ADDITIONS TO YOUR HOLIDAY has issued your documents, Travelm: charge you an administration and oes a fee ane cancellation fees CANCEL Icy The folowing Tevelmarvel cancelation fees apply (in addition to charges of any independent suppliers e.g. ailines and hotels): Days of Notice Prior to Departure Fee Per Person 100 days or more Loss of deposit 99-61 days 50% of holiday package price 60 days orless 100% of holiday package price Al cencelelions trust be reeeved in wing by Travelmarvel and are not effective until this for unused services or if portions of the holiday package are missed, Additional cancellation fees may also be charged in respect t accommodation reserved outside the holiday package dates. These cancellation fees are Travelmarve'’s loss and are otherwise reasonably ecessary to protect he legtimate Interests of Travelmi CANCELLATION OF TICKETED Ree A Travelmarvel cancellation fee of $50 person apples for licketed airfares, In eadivon to any aitline cancellation fees that are applicable. CHANGES TO TICKETED AIRFARES Ifyou wish to amend the date or routing on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees. IF WE NEED TO CHANGE DAN endeavours to provide you with al the services confirmed to you atthe time of your ever we pion arrangements a long time in advance of your departure date using Independent suppliers such a arines, hotels etc, over tio we have no drect cont ©n cecosions changes do fe, fd Travelmarvel reserves the right to cancel or amend holiday packages/excursions eccordingly Al tours requite a minimum number of bookings in order to be financially viable and to hi a pleasant group atmosphere. In the event adequate numbers cannot be achieved, it may (or a refund of the monies paid for arrangements made by Travelmarvel) ON HOLIDAY NOISE AND VIBRATION Travelmarvel takes reasonable steps to minimise noise and vibrations on its river cruise ships. You that Travelmarvel is not liable such noise or vibration. to you for any tops river cruise ships may side by sie, obstructing views and reliog you to pass through other ships to embark or disembark. Riverships may moor overnight midstream rather than dock at a port. Docking Bostions are governed entirely bythe por authorities ‘SEAT ALLOCATION ON COACH TOURS Te ensure al passengers enjoy forward and See eels sts, vs iy conve daly set rotation system on Tavelmarva tours, The system isnot able to be adjusted to sult individual needs under any circumstances GREAT RAIL JOURNEYS Ral journeys are operated by our partner Great Rail Journeys, based in York (UK), and are ted bya Grgai Ral Journeys Tour Escort For tours operated by our partner your contract is with Great Rail Journeys as the principal ‘operator of the tour. Full porterage is not of the rail jo suitcase weighing less than the standard airline allowable luggage limi, to ensure you are able to manage your luggage both on and off trains and at other points throughout your journey. MAPS WITHIN THIS PUBLICATION Note that maps may not be to scale. IMAGES USED Some images are copyright, and have bee reproduced withthe permission of RV Rajah, South Korea; Taj Bengal, India; Shinta Mani Shack, Cambodia, Geotiey Bawa County Estate Publication No. TM4: li W98AL Price nd tneraies valid from Janus 2024, ‘and supersedes all previous publications. Asia Land Journeys 2023 67
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