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Your onboard account All Azamara ships operate on a ‘cashless’ system. When you check in you will receive a KeyCard account card and all purchases made onboard the ship are made using this card, At the end of the cruise you will rec statement summarising the charges on your account. To settle your account we require you jo register your credit card at check in. As all onboard accounts are payable in US Dollars, your credit card provider or financial institution may levy a foreign exchange transaction fee. Please note that when paying by credit card we obtain daily authorisations from your bank or financial institution, in some cases these may be held for up to 10 days for credit cards and 30 days for debit cards, after your cruise ends and will show as a pending/pre-authorisation transaction. For this reason we do not recommend the use of Debit Cards. Our ships do not accept Australian bank issued foreign currency cards if these do not contain your name either printed or embossed on the front of the card. Azamara KeyCard accounts may be settled in cash. We cannot accept personal cheques and any currency other than U.S, Dollars. A cash machine is available on all Azamara ships which dispenses U.S. Dollars (USD $5 fee per transaction will be levied for this service), and Euros (€6 fee per transaction) for European sailings. 19. WHAT TO WEAR/PACK AND THE WEATHER What to wear Planning what to wear on your cruise holiday is easy. You should keep in mind three types of clothing: casual shipboard attire or day wear: conservative resort wear for sightseeing or shopping; and evening wear. Appropriate attire onboard Azamara is always resort casual; there aren't any scheduled formal nights. However, guests should always feel comfortable in wearing formal attire if they so desire. No bare feet, tank tops, caps, bathing suits, or jeans are allowed in the dining room or specialty restaurants. Additionally, no tuxedo rentals will be available onboard. Here are a few general tips: We recommend low-heeled, comfortable shoes for walking around the ship during the day: pack a couple of swimsuits so you'll always have a dry one; ashore you will need comfortable walking shoes, as well as a hat and sunscreen. When visiting museums, mosques, temples and churches it is appropriate (and in many cases mandatory) to dress conservatively. Women should wear trousers or skirts that cover the knees, bare shoulders and sleeveless tops and shorts are often not permitted. If your cruise takes you to Northern Europe we suggest you also pack a jacket and a couple of sweaters, Examples of resort casual attir Women + Casual dresses, skirts, trousers, + Light fabrics such as linen, cotton and silk Men + Trousers, shirts, polo-type or button-down shirts, sweaters, jackets/windbreakers, blazer (if desired, but not required) + Light fabrics such as linen, cotton and si What not to pack For the safety of our guests, the following items are not allowed on board our ships: irons, coffeemakers, candles, illegal drugs, flammable liquids, explosives (such as fireworks), weapons (including knives, regardless of length) powerboards/extension cords and electrical transformers. If connecting by air, please refer to your airline for carrier restrictions. The Weather Our cruises encompass a variety of continents and destinations and therefore the weather in each region will vary. Some of the destinations visited are tropical and may experience heavy rainfall or strong winds (sometimes hurricane force) at certain times of the year. Azamara cannot accept liability for adverse weather conditions during your cruise holiday. 20. SMOKING POLICY Each Azamara ship has a designated smoking area. This, area is located on the starboard forward section of the Pool Deck. Smoking areas have signs indicating that smoking is permitted there. All other areas of the ships are non-smoking. For the comfort of all of our guests, we request strict adherence to this policy, and thank all of our guests for their cooperation. Please note that the above policy is subject to revision in order to comply with current applicable health legislation, where countries have local smoking regulations. This may mean that smoking is prohibited except in designated outdoor areas when arriving or departing certain ports. 21. MEDICAL SERVICES ONBOARD There is a medical centre staffed by qualified doctors and/or nurses onboard all Azamara ships. The medical services available and medications kept on board are limited, and guests must bring an adequate supply of any specific medications they require. Our medical facilities are not intended or designed to serve as a clinic for guests. Please note that there is a charge for all medical services provided by the onboard medical centre (including medication, consultations and treatments) and charges are not covered by private health insurance policies or by Australian Medicare and the New Zealand Accident Compensation Corporation (including cruises sailing to only Australian and New Zealand ports). We strongly recommend that you take out travel insurance that will cover any such charges. Please check with your insurer that such charges are covered by the insurance that you purchase. Charges are based upon U.S. Government Medicare Physician Fee schedules which are available upon request from the Guest Relations desk. Azamara is not responsible for the diagnosis, treatment or services provided by shipboard medical personnel. 22. SERVICE CHARGE Onboard service charges for your stateroom attendants, dining room and bar wait staff are included in your voyage fare, Please note: Spa service charges are not included in your voyage fare. An 18% service charge will be added to your onboard account for Spa services. 23. SECURITY Asana ghastly ls alga the satay ord ler to maintain an effective environment and to comply with international and national security laws, regulations and guidelines, Azamara has established strict security procedures in the seaport terminals we utilise and onboard all our vessels. These measures include screening all guests and their personal property prior to boarding. We appreciate your cooperation in this endeavour. 24, MISCELLANEOUS Guest Relations The Onboard Guest Relations Desk is available 24 hours a day. The Desk operates as your source of general information, postmaster, as well as providing general information on customs and immigration. Staterooms and Suites General information — including room sizes — can be obtained from your travel agent or on our website. Additional beds in staterooms Each ship has a limited number of three staterooms. These staterooms are popular with families or adults travelling in groups. Three berth staterooms will be made up of a combination of lower berths, sofabeds. Fully occupied staterooms may not be able to accommodate a baby cot Voltage/adapters The onboard voltage is 110/220 AC. Please ensure that you take any necessary U.S. and European adapters. Hair dryers are provided on all ships. Please contact your airline directly to ascertain the up to date position for the carriage of electrical and other dangerous items. This may vary by airline. Internet Internet access is available in eConnections 24 hours a day until 6:00 am on debarkation day. Wireless Internet access is available around the ship. In order to take advantage of this service, you must bring your own laptop, which must have a wireless network card. Apple's default browser, Safari, must be at version 3.0 or above to ensure compatibility with the onboard wireless network. Internet minutes can be purchased in various packages, depending on the number of minutes you plan on using while onboard. TERMS & CONDITIONS © Laundry Self-service laundry facilities are available onboard both Azamara ships on Deck 7 (midships) free of charge. Additionally, laundry and dry-cleaning services are available on board, and prices vary by garment type. Contacting the ship Friends and family can reach guests on any Azamara ship 24 hours a day via telephone simply by calling 0011 1 v 1-321-953-9001 or visit www.shipdial.com. The cost is approximately US$7.95 per minute and you must have a credit card number ready to enter 40 complete the call. There is no charge for waiting or dialing time: charges begin when the caller connects to the ship. Alternatively, friends and family can e-mail you providing you have an internet e-mail account. E-mail centres are available on all Azamara ships. Calling home from the shi You can make ship-to-shore phone calls from your stateroom 24 hours a day. The cost is approximately US$7.95 per minute and will be automatically charged to your KeyCard account. Cellular at Sea We are pleased to offer an advanced cellular roaming network that allows you to make calls from anywhere in the world using your own mobile phone and number. If your network provider supports them, you may also be able to access GPRS and GSM services such as email, web access, and text messaging. Guests are encouraged to check with their providers prior to sailing, to enable roaming and check rates. All international roaming charges will be billed to your home carrier. Tenders In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Guests will go to a tender platform from which you will board the tender. On occasion and due to operational reasons, it is necessary for us to switch from a docked port of call toa tender. Please note that passengers use tenders at their own risk. 25. SHORE EXCURSIONS To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. To ensure you do not miss out on your chosen shore excursions, we strongly recommend that you visit our website www.Azamara.com/en-a (Click on ‘Plan Your Voyage’ then ‘Explore Onshore’) to view excursions available for your sailing and to pre-book your place. These must be booked and pre-paid at least 5 days prior to your sailing date. As places are limited we recommend you book early to avoid disappointment. Alternatively you are free to explore and make your own arrangements at each port of call, travel documents permitting. The staff at the Shore Excursions Desk on board will be happy to provide you with information and book your excursions. The cost will be charged to your Azamara KeyCard account. Please note some excursions are subject to minimum numbers requirements and may be cancelled if these requirements are not met. Proof of certification is required for all scuba tours. Subject to our Booking Conditions, Azamara is not responsible for any injuries or losses sustained whilst guests are ashore, whether on organised excursions or otherwise, The information contained on our website and in our brochure is correct to the best of our knowledge at the time of the brochure going to print. Our brochure descriptions may refer to activities, which are available in the ports you are visiting. We have no involvement in any such activities, which are neither run, supervised or controlled in any way by us. The shore excursions are provided by local operators who are entirely independent of us. They do not form any part of your contract with us even where we suggest particular operators/centres and/or assist you in booking such activities in any way. Accordingly. we cannot accept : atts acceptance of liability contained in clause 40 of our Information, Terms and Conditions does not apply to them. We cannot guarantee accuracy at all times of information given in relation to such activities or about the resorts/area you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place as these services are not under our control. If you feel that any of the activities mentioned on our website or in our brochure, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation in regard to those activities. If after the time of printing of our brochure, we become aware of O33
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