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STRUM elt} he eR (N (1 hoe 50,000 staff; and customers RRC MCRL Dea Uae UMC R Cl Rel ale supermarkets. | can assure you, we will be employing people ilu Mel im oll ais mols elem om l aly To Our Valued Customers - | am extremely grateful for the past 50 years since | have been in the supermarket business. | commenced in this industry in 1965 when | worked with Coles; and after a few years working my way through all facets of the business, | decided | could give this a go on my own and in 1974 opened my very first 3 lane supermarket. In 1977, | then opened my first large supermarket and with the support of all my staff and tomers; what do they say - the rest is history! Per [rete The company’s strength lies in operating on the principles of supporting local manufacturers, farmers & suppliers. Despite our expansion, we remain focused on the important aspect of the supermarket business — our customers, striving to always provide superior customer service. Our vision is to be the most respected retailer/wholesaler in Australia. Our mission is to provide our customers with exceptional service, value for money, great range and an outstanding shopping experience. Our Core Values Our Customers - we acknowledge the customers are the most important people in our business. Our Community - we pledge to give back to our community. Our People- we must have the right people in the right jobs, enjoying themselves in a safe environment. Our Suppliers — we value long-term relationships with our suppliers. Our Growth - we are committed to the growth of the business to serve Australians for generations to come. Roger's best-known sayings to his staff is “I am not your boss, the customer is your boss, for without the customers, none of us would have a job!
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