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(Sotbs). ll uggage must be stored in your sute;there are no additional luggage storage faci lable. (ii) Airline passengers should consult with theatre as size and weight restrictions may vary from airline to airline and according to the class booke (iii) It is Your responsibility to ensure Your ui luggage complies with these requirements and You acknowledge that We, contracted carirs or Service Providers may elect not to carry overweight item: (wy) You wil be reeponsibe for any ess baggage char, 13.2 Sightseeing, Excursions and Special Activities on journey (@) Sightseeing: Sightseeing in many historic villages, towns and cities can only be undertaken by walking Journeys as motorcoach access is not possible. Consequently, a reasonable level of fitness is required as the sightseeing Journey may involve steps and extensive walking over uneven surfaces. (b) Mountain Excursions: Some Journeys include mountain excursions involving high altitudes. Please consult with Your doctor to ensure that You have an fate level of fitness and are in good health before participating in these excursions. (c) Scenic Freechoice: All Scenic Freechoice activities and Scenic Freechoice Dining can be booked whilst on Journey with Your Cruise Director or Tour Director (unless otherwise stated) and are subject to availabilty seasonal and operational factors. Some acti require a minimum or maximum number of perecipanis to operate. (@) Scenic Enrich: It may not always be possible to offer every Scenic Enrich activity in the Journey Brochure on le, suitable alternatives 13.3 Passenger Requirements (a) Special Diets: You must advise Us in writing of any and all special requests and dietary requirements at the time of Booking. We will make every reasonable effort to accommodate Your dietary requests but cannot guarantee that such requests can be met. (b) Vaccinations: It is Your responsibility to ensure You have all required vaccinations for Your Journey and We nen You refer to www smarttravellegov.au for full details and also consult Your doct (c) Medical Conditions: We strongly Faceanifien avi Your doctor prior to Your Journey. (d) Solo Passengers and Single Accommodation (i) Prices quoted in Journey Brochures are on at basis. If Your Booking is nota twin share booking We will notify You of the applicable single supplement rate (Single Supplement Rate), and You must pay the Single Supplement Rate for the Journey, at the time of Booking. (i) Alimited number of single suites are available at a Single Supplement Rate for each Journey. (€) Young Passengers: () Passengers under the age of 18 years (as at the Journey Departure Date) must be accompanied by an adult and share their accommodation with an adult. ildren under the age of 12 years are not encouraged (with the exception of Christmas Journeys and Cruises) and are accepted or rejected at Our sole discretion. 13.4 Maps, Pictures and Images (a) Maps: Maps or Journey depictions contained in Journey Brochures or any other brochures We issue are intended as an indication only and should not be relied upon as the actual route to be taken during the Journey. (b) Images: All images in Journey Brochures represent typical scenes and descriptive detail for each Journey, however itis possible that the particular subject matter may not be seen or experienced on Your Journey. Also, some pictures may have been digitally enhanced. 13.5 Hotel Accommodatior (a) Substitution: We may substitute hotel accommodation of a similar standard in the place of the advertised hotel due to hotel availability issues. Any changes will be neni ones canfernad wth he ht (b) Responsibi }ough We have taken reasonable steps to secure et ae ‘Suitable hotel accommodation in the area of the Journey, We are not liable to You for the quality, size or fitness of hotel rooms. 13.6 Deposit Protection Plan Our Deposit Protection Plan is available at a cost of ‘$250 per person per Journey excluding Amazon cruises, Galapagos cruises, Russian cruises and Russian cruises and Journeys. The cost is non-refundable and must be paid at the time of Booking Your Journey. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance. Det terms and conditions of the Deposit Protection Plan are available on Our Website. 14.Contact Details 144 Tomake, change or cancel a Booking or tomake any enquiries regarding a Booking or to otherwi any note inaccordance with the Contract, You should contact Our customer service centre as follows: Email: [email protected] Telephone: 138 128 Postal: PO Box 607, Neweastle, NSW 2900 Australia This is the Customer Service Contact Addre: 14.2 Our customer service centres open from 730am to 6.00pm Monday to Friday and 9.0m to 1.00pm Saturday (excluding public holidays in New South Wales) (Sydney time). Although We hope You won't need it, Our after-hours emergency number when calling in Australia is freecall 1800 620 105. Other emergency contact details FLIGHT CENTRE Terms & Conditions are included in Your travel documents. 14.3 If You need to contact Us during Your Journey, le recommend that if itis practicable to do so, in the first instance You should try to contact the Discovery Leader, Tour Director or Cruise Director. Depending on the purpose of Your contact, they may be able to assist, You, but otherwise they may direct You to contact Our customer service centre. 14.4 Wewill use the Guest Contact Details if We need to contact You before the Journey Departure Date. Itis therefore very important that You keep the Guest Contact up to date and notify Us immediately of any cranes To update Your Guest Contact Details, please contact Us at the Customer Service Contact Address. 15, Destination Specific Terms 15:1 We reserve the right to charge a per person fuel supplement in the event that the Brent* Crude oil increases materially any time after 28 February 2019 up to and including the day of embarkation. *Brent crude oil prices are published on www.Bloomberg.com. 15.2 Not later than 15 days before the Journey Dey Date, expectant mothers are required to supply a patel certificate establishing their fitness for travel at the time they are due to travel. The certificate must be signed by a medical practitioner, include the estimated delivery date and be dated not earlier than 30 days before the Journey Departure Date In any event, We are unable to peer eee ena None ate in the journey, any woman who has entered her twenty-fourth ean week of pregnancy prior to the Journey Departure Date or who wil do so ater tine during the Jour, and, to the maximum extent permitted by law, wi Nees yea Ear este eet a any pregnancy during the entire duration of the Cruise or thereafter. Additionally, airlines may have restrictions that may differ from Ours. Please contact your travel professional or airline for details. 15.3 Unscheduled Embarkation / Disembarkation: International cabotage laws may prohibit guests from embarking or disembarking their voyage in any port except the main scheduled embarkation and jisembarkation ports. Only those guests with a medical emergency may be allowed to embark or disembark the Cruise Vessel at an unscheduled embark / disembark port. If an unscheduled embarkation or disembarkation is permitted as a result of an emergency, those guests may incur additional charges intended to cover any fine or penalty levied against Scenic and any other additional costs. Such additional costs will be added to the guests’ ‘on board account prior to disembarking. 15.4 We strongly recommend that You take out comprehensive travel insurance with a reputable insurance company to cover You against risks associated eh Nol Crain tung cvs Ss luggage, medical expenses, costs and expenses incurred dus to cancellations, delays or other disruptions or medical evacuation in remote areas. 15.5 You must complete a mandatory medical questionnaire (to be provided 90 days prior to departure) between 90 and 60 days prior to the Journey Departure Date and must be returned to Scenic not later than 60 days prior to the Journey Departure Date. Any medical certificate issued earlier than 90 days before the Journey Departure date will not be accepted. Any guest who has not completed and returned their medical certificate will not be cleared for embarkation and will not benefit from any re 15.6 Service Animals: Due to the sensitive environments and regulatory regulations of the region travelled to, we are unable to accept service animals on the Cruise. 15,7 Antarctica, the Americas, Transatlantic crossings, Arctic & Fjords and other remote Regions: (a) Highlights and wildlife encounters as outlined in the Itinerary are possible experiences only and cannot be guaranteed. Your Captain, Discovery Team Leader or Cruise Director will determine opportunities for ‘exploration taking into account the prevailing weather, wildlife activity and ice conditions. (b) Laundry and internet facilities may be limited whilst cruising in these region: (c) Complimentary Polar Parka and special Polar boot use is included for all Cruises to Antarctica, South Georgia and the Arctic & Fjords. (Asa, earner of travelling to Antarctica or Arctic & Fjords on a Journey, you must provide to Us, at least 10 days before the Journey Departure Date: (i) evidence that You hold So Ene including medical evacuation coveras (ii) evidence that You have oe th avilable finds ofnct less than $150,000 USD; 0 i) a bond Dr oereen ‘ ictory to Us, in. Jur absolute discretion, to cover the cost of medical evacuation in the event of a medical emergen 15.8 Discovery Experiences: reasonable level of mobility uired to participate in most discovery experiences. Specific discovery experiences will be advised on full release, Discovery experiences including Zodiac kayak, helicopter, e-bikes, submarine and scul subject to regulatory approval and prevailing weather, marine and ice conditions and may be cancelled at short notice. We cannot guarantee their availability, even if you have made an on-board booking. Discovery experiences ‘can be booked whilst on Cruise with Your Cruise Director or Discovery Team Leader (unless otherwise st and are subject to availability, seasonal and operational factors. Some activi and maximum INSTORE | ONLINE | CALL | APP Scenic? 127 number of participants to operate. We reserve the right, to terminate, Your participation in a discovery experience if the Cruise Director, Tour Director or Discovery Team Leader reasonably considers that your continued participation poses a risk to the health or safety of You orany son or You refuse to comply with all reasonable directions of the Cruise Director, Tour Director or Discovery Team Leader or any guide or operator conducting the experience. 15.9 Videography and Photography: (@) We may capture photographs and video foot throughout the Journey for the purposes of compiling a video which features some of the highlights and activities of the Journey (Journey Video). Although We will use reasonable endeavours to ensure that the photographs and video footage captured are general nature and do not fea on any specific individual, You acknowledge that ture photographs and video footage of You throughout the jourey. (b) Subject to clause 14.8(c), the Journey Video will be prepared and made available online to You and all other passengers following the Journey. The Journey Video will be provided to You for personal use only and You must not use it for any commercial or unlawful purp. (@) We ey decline to prodiice or make avaiable to You, 8 Journey Video in Our absolute discretion. {€)You acknowiedge and agroe that, despite clause 15.8(b) of these Conditions, Scenic has no ability to restrict or control the further publication or distribution of the Journey Video by other passengers. (@) IF You do not wish to appear in the Journey Video, You must inform Us at the commencement of the Journey by completing and returning to reception on the Cruise Vessel an ‘opt-out frm, in which ease we wil use reasonable endeavours to ensure you do not appear, or are notable to be identified, in the Journey Video. (You acknowledge and agree that We may use the Journey Video (and any: for marketing, training and promotional purposes and you waive any right to claim any payment or other compensation for such use. 1510 Avisa is required to visit Brazil and must be obtained prior to departure 15411 AChilean Reciprocity Fee is required to visit Chile and the relevant fee is payable in cash or credit card on arrival into Chile. 15412 An Argentina Reciprocity Fee is required to visit Argentina and the relevant fee is payable online via credit card prior to departure from Australia, 15:13 For Journeys including the Galapagos Islands and aoe shore excursions will be by inflatable ‘zodiac’ boats or wooden ski Inaddition, some shore ‘excursions will be ‘wet landings’ requiring You to either walk through water and / or onto wet and potentially slippery surfaces. If You choose to participate in any sightseeing expeditions forming part of the Journey, You should be in appropiate physical condition and appropriately attired to deal with these conditions. ‘Be Prices forthe internal flights included in Your itinerary are based on Your international flight booked with LATAM airlines and tickets being issued with a LATAM ticket number. If You book or ticket international flights with another airline from Your Australian gateway city a surcharge will apply for the internal flights. Internal flights must be booked with Scenic. Surcharge will vary accordingto the flight itinerary for Your chosen Joumey and will be advised once international flights are within range to be booked. 15.15 We recommend You use hard suitcases that can be securely locked, Your Journeys stopping overnight in w Pioehu, Peru, You must pack essential tems into hand luggage for this portion ofthe Journey Your remaining luggage wil be stored by a Service Provider in the Sacred Valley and the Service Provider will take reasonable steps to ensure the safety and security of, the remainder of Your luggage during this portion of the Journey. You acknowledge and agree We hav lability to You for any loss, damage, breach of contract or negligence relating to Your luggage during this portion ofthe Journey and inthe event of any dispute luding for loss, damage, breach of contract ornegligence arising from the conduct of the Service Provider, You must pursue Your claim directly against the relevant Service Provider. 15.16 Altitude Sickness: The following information is correct at the time of printing and is provided asa guide only. Some locations on South American Journeys are 2800 metres or higher above sea level which may result in AMS (caused by lack of oxygen at high altitudes) which affects most people to some extent. Please consult Your doctor before departure to ensure you have an adequate level of fitness and health. 15.17 Vaccinations: The information is correct atthe time of printing and is provided as a guide only Yellow fever is a quarantinable disease in Australia and travellers to certain areas in South America must hold a Yellow Fever International Vaccination Certificate within 6 days prior to re-entry to Australia. For travellers over 60 years of age, itis open is consult Your doctor concerning Your sui low fever vaccine in the context of Your inaeigual inoue circumstances. You will not receive a refund fYou ae unableto be and if asa result decide not to complete the Sota 1848 f you are over 70 atthe Journey Departure Date You must provide Usa rer confirming You are fitand healthy to take part in the speci 137079
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