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6. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us and the travel agent has no authority expressed or implied to receive monies on our behalf. There is no liability on the part of APT in respect to any monies paid to your travel agent unless and until APT notifies you (by way of a booking confirmation advice or payment receipt advice) that moniés have been received by APT. APT reserves the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by APT within the specified time. 7. Specific meal requests are requests only and cannot be guaranteed. D-19 Before booking and before you travel, ensure that you check the latest Government travel requirements and APT updates which include the on board protocols (which will be available on APT's website : which will set out the obligations which apply to customers departing on tours. This may include obtaining proof of negative test results prior to embarkation, completion of health questionnaire, mask wearing, requirement to isolate if COVID-19 symptoms présent during tour and removal of passengers from the tour if deemed necessary by medical staff. Compliance with the travel requirements and APT updates is mandatory and anyone refusing to Comply can be denied aocess tothe fou or temoved from the tour at APT's absolute discretion. For tours departing 01 January 2022 onwards, proof that you are fully vaccinated with a Government approved COVID-19 vaccine will be required for each passenger before the commencement of the tour. Fully vaccinated means that there has been at least 14 dear days (Rot mnclucing the date of vaccination) from the second dose in a 2-dose series of vaccines before the date of departure. If Government guidelines are published which recommend a booster dose of any approved COVID-19 vaccination, the reference to fully vaccinated will only apply if a passenger has had a booster dose no earlier than 9 months and no sooner than 14 days prior to departure of the tour. Local Purch: APT is not responsible for any items you may purchase locally ie. jewellery/furiture etc. You acknowledge that you are solely responsible for any import duty or freight costs. Personal ji For security reasons, valuables should be kept to a minimum and packed in your hand luggage along with your medicines. It is your responsibilty to look after your property at all times and you must ensure you are adequately covered by comprehensive travel insurance in the event of any loss. Medical Assistance APT does not employ medical staff on its tours. If you require medical attention, local medical services can be contacted immediately. You are responsible for all charges that result from a visting a medical facility, or for a medical practitioner visiting you. APT is not responsible for the type or quality of the medical services you may receive. Smoking Government reguiations forbid smoking in tourist coaches however frequent stops are made for those wishing to smoke. Smoking is not permitted in hotel rooms or ship cabins. Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be guaranteed. Responsible Service of Alcohol Our staff are trained in the responsible service of alcohol and are obliged by law to refuse service to any guest who, in their reasonable opinion appears to be intoxicatéd or behaves in an aggressive or offensive manner. Enquiries if problem occurs during your holiday you should, in your own interests, advise your tour director so that steps can be taken to resolve the matter. If you remain dissatisfied, any complaint must be made in writing to APT within 30 days. SPECIFIC TERMS & CONDITIONS FOR SMALL SHIP EXPEDITION CRUISES: A non-etundable secuty depost of $1000 per person, per holiday package is required wit days of bocking confirmation for Kimberley and Sal Ship Expedtion Cuisng, Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. APT reserves the right to cancel any ticket or booking or, fefuse to honour any price or carry any passenger it has not been received by APT within the specified time. All fares and charges are in Australian currency. Payment in full is required at time of booking for reservations made less than 100 days before departure ftom Australia or New Zealand. I APTS tmable to Gonim your exervaon, ot monies will be refunded. Hotels may apply surcharges for late booking requests. Travelling with Minors Children under 12 years of age are not recommended on tours and cruises. Children under 18 years of age must be accompanied by an adult and share thei accommodation with soci in your Holiday Package Price All coach and travel, accommodation, airfares (if indicated in individual itinerary), aitport transfers on the first and last day, sightseeing, specified excursions, meals, admissions, National Park fees, port charges and the services of a Cruise Director as stated in’ your itinerary. Kimberley Cruising and Small sip Expedition Cruising also include complimentary bevera: served on board your ship throughout the. day. (ath the exception of French Champagne, premium spirits and select wines). Complimentary beverages are included only on board your cruise and do not apply to land touring, Not Included in Your Holi ifares (unless stated), airport taxes, laundry, food not on the regular table d'hote menu, drinks may or may not be included as indicated in your itinerary, excess baggage, WiFi (unless Live Fully stated), fuel surcharges and optional excursions not specified in the itinerary. Extra overnight accommodation is not included at the start or end of the tour if not specified in the itinerary. Gratuit Gettes ae included on your Smal Ship Expection Cruses, however, they are not included for any addtional excursions purchased Wali on tour rattles cart be redeemed ora cash refund, Choosing Your Holiday To maximise your enjoyment of your APT holiday and to ensure that it lives up to your expectations it is important that you choose the right holiday package for you. Our publication contain limited information, however, there is more information on our website at aptouring.com.au'and our qualified staff are available to discuss your options. Solo Travellers ‘A limited number of single cabins may be available at time of booking. Single rooms may be smaller than twin or double bedded cabins and may have a single bed. Cruising - Cabin Selection APT will make every effort to assign specific cabins, cabin numbers of locations on the ship if requested. I ths is not possible, APT reserves the right to make changes to cabin assignment, within the Sassy booked, without prior notice. Passengers Needing Special APT welcomes passengers with disables or special needs however, please note the following: 1. Any disability or medical condition requiring special attention must be reported to APT at the time of booking including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow APT to ensure fhe tour you have chosen is suitable and meets your needs. changes to health, mobility and fitness must also be reported . APT as soon as possible and prior to departure. Where possible APT will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers. 2. If you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with waking). you must travel with a companion capable of providing the required assistance or care. Please be aware that APT does not provide personal assistance. APT is unable to assist any passenger with walking, ding boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment. 3. While APT will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses Charges by those parties. 4, Please note coaches and minibuses sre, not equip ed with wheelchair ramps. MS Caledonian Sky does ave an elevator on board and you will be required the use of stats to go between decks. Further, side by side docking may require passengers to climb. APT ships often sail through remote areas that do not have convenient docking facilities. In suc! circumstances it will be necessary for passengers to negotiate temporary gangplanks and uneven surfaces. If the crew decide that it is not safe for a passenger to negotiate such operations they may require passengers to stay on board. Cabin doors and restrooms may not be wi eer 10 allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports Where the river or ocean cruise ship is at anchor. APT is unable to provide individual assistance to any passenger for walking, dining, disembarking or embarking cruise ships and/or coaches or other transportation vehicles or other personal needs. Passports & Visas All Kimberley and Small Ship Expedition Cruise passengers must carry a passport which s vad for = minimum of sk months fom the date of your cruise conclusion. Meeting necessary pass| and visa evuiements and cost i the sole responsibly of the passenger. Non- Australian passport holders, or passengers Who aré not permanent resident permit holders for Austialia, may require a visa to enter Australia. APT is not responsible for delays or missed portions of cruise/tour relating to incorrect travel documents. Health & Fitness ‘A good level of fitness and health is required to participate on APT's holiday packages. In some destinations there are extensive sightseeing excursions by foot which includes the climbing of stairs and walking on uneven surfaces. Mobilty is needed boarding or alighting coaches and ‘rains. We recommend a visit to the doctor before traveling to overseas destinations and consulting with them regarding any vaccinations which may be required. It is your responsibilty to T of any pre-existing medical conditions that may affect the notmel Conduct of 2 Nolday package. and. the enjoyment of other passengers. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. APT is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had made aware of a pre-existing condition and provided an opportunity to review it. We will not be responsible for any costs associated with canceliation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claim Shore Excursions The timing of the shore excursions on all cruise ship holiday packages may differ slightly for each package. The published times are a guide only and are subject to change without notice. Jests must be able to climb ramps to embark or disembark The Details cruise ships and tenders. Small Ship Expedition Cruises holid require several wet landings, whereby feet and legs may be fully immersed in water during embarkation and disembarkation of Zodiacs or tenders. IF YOU CHANGE OR CANCEL YOUR HOLIDAY ‘your Holiday Ifyou want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the chan e, but it may not be gossble. Ay request for changes made in writing by the person who made the original booking, or his or her travel agent Te possble i nae tne change, it will be subject to an administration charge of $70 per person and payment of any further costs incurred as a result of the change. Policy For all holiday palape in this publication, the following APT cancellation fees apply: Days of Notice Fee Per Person 100 days or more Loss of deposit 99-61 days 50% of holiday package price 60 days or less 100% of holiday package price Allcancellations must be received in writing by APT and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged, There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect ‘of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by APT and your travel agent (if any). You acknowledge that the amounts estimated Under the Cancellation Policy are reasonable and represent a genuine pre-estimate of APT's loss and are otherwise reasonably Necessary to protect the legitimate interests of APT. If you request changes, or amend your booking in any way after APT has issued your documents, APT may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees. Cancellation of Ticketed Airfares An APT cancellation fee of $50 per person applies for ticketed airfares, in addition to any airiine cancellation fees that are applicable. Changes to Ticketed If you wish to amend the date or routing on your ticketed air booking, an APT amendment fee of $30 per person for the first change and Jerson for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed Airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees. IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY ie change or cancel your hoiday before your depatue, APT endeavours to provide you with all the services confirmed to you atthe time of your bocking, However, we pian arfangements 2 long ime in advance ot your departure date using independent suppliers such as airlines, hotels etc. Greet Control On occasion changes do have to be made, and APT reserves the right to cancel or amend holiday packages/ excursions accordingly. All tours require a minimum number of bookings in order to be financially viable and to have a pleasant group atmosphere. In the event adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a refund of the monies paid for arrangements made by ON HOLIDAY Reasonable steps are taken to minimise noise and vibration on cruise vessels. You acknowledge and accept that some noise and vibration may be experienced on vessels and that APT is not liable to you for any such noise and vibration. Medical Assistance The MS Caledonian Sky has an onboard doctor and infirmary. Guests ae response for al charges that result rom vstng either the on- medical practitioner or a local medi facil, APT is not responsible forthe type or qualty of medica services you may receive Luggage Limits Land touring is conducted in 4WD vehicles with imited luggage capacity. Each passenger is requested to limit their luggage to one smail/medium soft Fed of suitcase weighing no more than kg (5b approx) and th cimensons of more than Geom length x 35cm wiat m height. Cameras, make-up bags St shoul ‘be ‘corte Sepaetey, ShOUd yeu fee, eee luggage. it is your responsibilty to organise for this to be forwarded to your final destination. For Expedition Cruises luggage restrictions apply as outined in General Conditions. in This Publication Note that maps may not be to scale. Images Within This Publication ‘Some images in this publication are copyright of, and have been reproduced with the permission of: Graham Werner; Tourism Western Australia; City of Albany: Courtesy of Tourism and Events Queensland: South Australia Tourist Commission; Tourism New Zealand, Miles Holden; Tourism Tasmania, Stu Gibson, Emilie Ristevski; Destination New South Wales; St Hugo Restaurant; cover image, Chris Bray. Publication No. APT-2724AU. Price & itineraries valid from 1 February 2022 - 30 September 2023. Publication is valid from 1 December 2021 and supersedes all previous publications. Australian Pacific Touring Pty Lid ABN 44 004 684 619. ATAS accreditation #410825. 73
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