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payments by the travel agent does not constitute receipt of those monies by us and the travel agent has no authority expressed or implied to recelve monies on ou behalt There sno labilty onthe it of APT in respect to any monies paid to your travel agent unless and until APT notifies you (by way of a booking confirmation ice or payment receipt advice) that monies have received by APT. APT reserves the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by APT within the specified time. 7. Specific meal requests are requests only and cannot be guaranteed. covib-19 Before booking and before you travel, ensure that you check the latest Government travel requirements and APT updates which include the on board protocols (which wil be available on APT's website at _www.aptouring.com.au/about-us/travel-updates) which will set out the obligations which apply to customers departing on tours. This may include obtaining proof of negative test results prior to embarkation, completion of health questionnaire, mask wearing, requirement to isolate if COVID-19 symptoms present during tourand removalof passengers fromthe tour if deemed necessary by medical staff. Compliance with the travel requirements and APT updates is mandatory and anyone refusing to comply can be denied access to the tour or removed from the tour at APTS absolute discretion. Medical Assistance APT does not employ medical staff on its tours. If you require medical attention, local medical services can be contacted immediately. You are responsible for all charges that result from a visiting a medical facility, or for a medical practitioner visiting you. APT is not responsible for the type or quality of the medical services you may receive. Local Purchase: APT Is not reeponebleforeny Kem you may purchase local .8 jewellery/turniture etc. You acknowledge that you are solely responsible for any import duty or freight costs. Personal Belongi For secutity reasons, valuables should be kept to a minimum and packed in your hand luggage along with your medicines. Its your responsibilty to look after your property at all times and you must sure you are adequately covered by comprehensive travel insurance in the event of any loss. smokit Government regulations forbid smoking in tourist coaches however frequent stops are made for those wishing to smoke, Smoking is not permitted in hotel rooms or ship cabins. Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be guaranteed, ice of Al Our taf ae raned nthe responsible service of alcohol and are obliged by law to refuse service to any guest who, in their reasonable opinion appears to be intoxicated or behaves in an aggressive or offensive manner. Service Enquiries if a problem occurs during your holiday you should, in your own interests, advise your tour director so that steps can be taken to resolve the matter. if you remain dissatisfied, any complaint must be made in writing to APT within 30 days. Each passenger is entitled to take one piece of luggage that does not exceed 160cm (63 inches),or weigh more than 20kg (44 pounds). Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage. An extra charge will be imposed to cover porterage handing of any additional luggage. Your tour director will advise you of the exact additional charge. Some holiday packages may have restricted luggage limits, please refer to Terms & Conditions under relevant destination for more information. SPECIAL CONDITIONS PERTAINING TO EGYPT, JORDAN & ISRAEL PACKAGES sits and Payments A $1,000 non-refundable security deposit per person, per holiday package is required within seven days of booking confirmation, Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Deposit conditions may vary when booking a special offer. APT reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received by APT within the specified time. Allfares and charges are in Australian currency. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia. If APT is unable to confirm your reservation, all monies will be refunded. Hotels may apply surcharges for late Booking requests. Travelling with Minors Children of less than 12 years of age are not permitted on tours and cruises. Minors under 18 years of age must be accompanied by an adult and ee their accommodation with an adult. Included in Package Pric ANeosch an cua aecommodstin, oh htseeing, internal airfares including tates (Subject to Surcharge), giatules, por charges, edimissione, luggage service (one bag) local qutles, services of a Tour Director, and meals (as Spoon and indicated in each individual oss. jot Included in H. Airfares between eet and SO * jordan or lal, Border crossing fees, optional tours, meals other than those specified in the itinerary, drinks, laundry, passport and visa fees (unless ecified) excess baggage and vaccinations. Gratuities Gratuities have been prepaid for all services as indicated in the itinerary on all APT Tour and Cruises and cannot be redeemed for a cash refund. Gratuities are not included for your Alexandria Extension, Flights Within South America Economy flights within and between Egypt & Jordan and airport taxes are included in the price. Airline schedules and fares are subject to change without notice. Flights will be based on best Live Fully fare available at the time of booking, however surcharges may apply. Once air tickets are issued, airline amendment and/ or cancellation fees apply and in some cases are non-refundable. Full passport details are required for all fights within Egypt & Jordan. Name changes and voluntary date and schedule changes willincur fees, The maximum luggage allowance onalifights within Egypt & Jordan is 20 kilograms. Choosing Your Holiday ‘Tomaximise your enjoyment of your APT holiday and to ensure that it lives up to your expectations it is important that you choose the right holiday package for you. Our publication contains limited information, however, there is more information on our website at aptouring.com.au and our qualified staff are available to discuss your options. Hotels In more remote places, hotel standards may not be quite as high as in major centres. APT endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this brochure will be used on almost all holiday packages, however, ita change is necessary for any reason, APT will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown, Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am. Twin or Double Rooms Accommodation in llhotels, regardless of the rating, isin standard ‘Ooms (sometimes named superio/éelue) based on twins or doubles unless otherwise stated Solo Travellers A limited number of single rooms/suites/cabins may be available by request at time of booking your cruise/holiday package. Single room/suites/cabins are not available on certain cruises. Single rooms/suites/cabins are usually smaller than standard twin or double rooms and often only have one single be Cruising - Cabin/Suite/Stateroom Selection APT will make every effort to assign specific cabins, cabin numbers or locations on the ship if requested. If this is not possible, APT reserves the right to make changes to cabin assignment, within the category booked, without prior notes: Passengers Needing Special Assistar APT welcomes passengers ith isabities or special needs however, please note the following: 1, Any disabiity or medical condition requiring special attention must be reported to APT at the time of booking including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow APT to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to APT as soon as possible and prior to departure. Where possible APT will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/ or enjoyment of other passengers. 2. If you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking or hearing emergency alarms unaided), you must travel with a ‘companion capable of providing the required assistance or care. Please be aware that APT does not provide personal assistance and consequently deaf passengers must share accommodation with a person capable of hearing alarms in cabins. APT is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ‘ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment. 3. While APT will make reasonable efforts to accommodate the special needs of disabled passengers, itis not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties. 4, Please note coaches and minibuses are not equipped with wheelchair ramps. Most river and ocean ships have elevators, however not all APT ships have elevators. Many ships require the use of stairs to go between decks. Further, side by side docking may require passengers to climb and descent stairs to.ctoss over vessels to disembark and embark at times. APT ships often sail through remote areas that do not have convenient docking facilites. In such circumstances it will be necessary for Passengers to negotiate temporary gangplanks and uneven Surfaces. If the crew decide that it is not safe for a passenger to negotiate such operations, they may require passengers to stay ‘on board. Cabin doors and restrooms may not be wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be cartied on coaches, due to space limitations. For safety reasons, passengers in wheeichairs cannot be carried on ramps in ports where the river or ocean cruise ship is at anchor, APT is unable to provide individual assistance to any passenger for walking, dining, disembarking or embarking cruise ships and/or coaches or other transportation vehicles or other personal needs. Health and Fitness Agood level of fitness and healthis requiredto participate on APT's holiday packages. In some destinations there are extensive sightseeing excursions by foot which includes the climbing of stairs. Mobily is needed boarding or alighting coaches, river Coruise ships and trains. Antarctica cruises require youto be able to climb inand out of zodiacs and some of our excursions may involve wet landings (see Shore Excursions for more information). We recommend a visit to the doctor before travelling to overseas destinations and consult with them regarding any vaccinations which may be required. It is your responsibility to advise APT of any pre-existing medical conditions that may affect the normal provided and requested to be completed at the time of booking if youadvise of any health, fitness or mobility issues. APT isnot liable for any injury, illness, or ioss of enjoyment which could have been reasonably prevented had we been made aware of a pre-existing Terms & Conditions condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties of the return of passengers from a tour, and a refund for lost touring cannot be claimed. Visa and Passports All passengers must have a valid passport that is valid for at least sixmonthsaffer the holiday package return date. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure, Passengers are solely responsible for meeting Necessary passport and visa entry requirements and paying al associated costs. APT is not responsible for delays or missed Portions of the holiday package resulting from incorrect travel documents or visas. Tourist visas are included in the tour package for Egypt and Jordan when taking a APT transfer and will be arranged on arrival. Passport copies are required to be provided to APT no later than 60 days prior to arrival. Passengers on own arrangements will need to purchase their own visas for Egypt and Jordan. No refunds will be provided, IF YOU WANT TO CHANGE OR cancel YOUR HOLIDAY Changes or Additions to Your Holid If you want to change any part of your hokday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or their travel agent. If itis possible to make the change, it will be subject to an administration charge of $70 per person and payment of any further costs incurred as a result of the change. The following APT cancellation fees apply (in addition to charges of any independent suppliers e.g. aifines and hotels): Days of Notice: Fee Per Person: (Prior to Departure) 100 days or more Loss of deposit 99-61 days 50% of holiday package price 60 days or less. 100% of holiday package price All cancellations must be received in writing by APT and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition toany fees that may be levied by APT and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre- estimate of APT's loss and are otherwise reasonably necessary to protect the legitimate interests of APT. If you request changes ir booking in any way after APT has issued your documents, APT may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees. Cancellation of Ticketed Airfares ‘An APT cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable. Changes to Ticketed Airfares If you wish to amend the date or routing on your ticketed air booking, an APT amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to arine change fees and additional taxes that are applicable. If you wish to. amend and already ticketed Singapore Stopover package, a $30 per person APT charge fee will apply along with any applicable airline fees. If, for any reason, aname change toa ticketed Airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable aitine fees. IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY APT endeavours to provide you with all the services confirmed to ‘you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as aitine, hotels etc. over whom we have no direct control. On occasions changes do have to be made, and APT reserves the right to cancel or amend holiday packages/excursions accordingly. lltours require a minimum number of bookings in order to be financially viable and to have a pleasant group atmosphere. In the event adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a refund of the monies paid for arrangements made by APT). ON HOLIDAY Noise & Vibration APT takes reasonable steps to minimise noise and vibrations on river cruise ships. You acknowledge and accept that some noise and vibration may be experienced on vessels and that APT is not liable to you for any such noise or vibration. Docking Position During port stops river cruise ships may dock side by side, obstructing views and requiring you to pass through other ships to embark or disembark APT Tour Director Alexandria Extensions tours are not escorted by an APT Tour Director, but you will have the services of an APT guide. laps Within This Publicati Note that maps may not be to scale. Images Within This Publication ‘Some images in this publication are copyright of, and have been reproduced with the permission of: Four Seasons Cairo Hotel, Cairo, Egypt: MS Sun Goddess; The Setai Hotel, Tel Aviv, Israel: Kempinksi Hotel Ishtar, Dead Sea, Jordan; Sofitel Hotel, Aswan, Egypt. Publication No. APTSIGIAU. Price and itineraries valid from 1 September 2023 to 30 April 2024. Publication is valid from 11 November 2022 and supersedes all previous publications. Australian Pacific Touring Pty Ltd ABN 44 004 684 619. ATAS Accreditation #10825 45
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