Products in this catalogue
associated with such decision and you will not be refunded for any part of the holiday package. 3. APT accepts no responsibility for any death, injury, illness, loss (including loss of enjoyment), damage, detention, delay (including mechanical breakdown) beyond its control. 4. Any term, condition or warranty expressed or implied by statute or otherwise in respect of the holiday packages contained in any of our collateral are excluded to the full extent permitted by law. Nothing in these booking conditions excludes, restricts or modifies the application of the Competition and Consumer Act 2010 (Cth) as amended, consolidated, supplemented or replaced. 5. To the full extent permitted by law, APT's liability arisin under or in connection with these booking conditions: (2 is limited to the re-supply of the products or services or the payment of the cost of re-su e products or services to you; and (b) excludes liability for any indirect or consequential losses suffered by you or any third party, howsoever caused, including but not limited to pure economic loss or any special, extraordinary or punitive damage to you or any other party. 6. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us and the travel agent has no authority expressed or implied to receive monies on our behalf. There is no liability on the part of APT in respect to any monies paid to your travel agent unless and until APT notifies you (by way of a booking confirmation advice or payment receipt advice) that monies have been received by APT. APT reserves the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by APT within the specified time. 7, Specific meal requests are requests only and cannot be guaranteed. COVID-19 Requirements Before booking and before you travel, ensure that you check the latest Government travel requirements and APT updates which include the onboard protocols (which will be available on APT's website at www.aptouring.com.au/ about-us/travel-updates) which will set out the obligations which apply to customers departing on tours. This may include obtaining proof of negative test results prior to embarkation, completion of health questionnaire, mask wearing, requirement to isolate if COVID-19 symptoms present during tour and removal of passengers from the tour if deemed necessary by medical staff. Compliance with the travel requirements and pdates is mandatory and anyone refusing to comply can be denied access to the tour or removed from the tour at APT's absolute discretion. Some of the regions or attractions visited while on tour may impose different regulations to that of the Government requirements, therefore proof of vaccination may be required to participate in some included or optional touring. Medical Assistance APT does not employ medical staff on its tours. If you require medical attention, local medical services can contacted immediately. You are responsible for all charges. that result from a visiting a medical facility, or for a medical practitioner visiting you. APT is not responsible for the type or quality of the medical services you may receive. Local Purchases APT is not responsible for any items you may purchase locally i.e. jewellery/furniture etc. You acknowledge that you are solely responsible for any import duty or freight costs. Personal Belongings & Lost Items For security reasons, valuables should be kept to a minimum and packed in your hand luggage along with your medicines. It is your responsibility to look after your property at all times and you must ensure you are adequately covered by comprehensive travel insurance in the event of any loss. smoking Government regulations forbid smoking in tourist coaches however frequent stops are made for those wishing to smoke. Smoking is not permitted in hotel rooms or ship cabins. Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be guaranteed Responsible Service of Alcohol Our staff are trained in the responsible service of alcohol and are obliged by law to refuse service to any guest who, in their reasonable opinion appears to be intoxicated or behaves in an aggressive or offensive manner. ies if a problem occurs during your holiday you should, in your own interests, advise your tour director so that steps can be taken to resolve the matter. If you remain dissatisfied, any complaint must be made in writing to APT within 30 days. Luggage Limits Each passenger is entitled to take one piece of luggage that does not exceed 160m (63 inches), or weigh more than 23kg (50 pounds). Dimensions for checked Baggage are calculated by adding together the width, height and depth of the piece of Baggage. An extra charge will be imposed to cover porterage handling of any additional luggage. Your tour director wil advise you of the exact additional charge. Some holiday packages may have restricted luggage limits, please refer to Specific Terms & Conditions under relevant destination for more information. Live Fully SPECIAL CONDITIONS PERTAINING TO TASMANIA HOLIDAY PACKAGES: A $200 security deposit per person, per holiday package is fequired within seven days of booking confirmation. Final payment of the balance of your holiday package price is due 100 days prior to departure unless Stated in the terms of a special offer. Travelling with Minors Children under 15: When sharing with one adult 20% off the coach fare. Children under 12 years of age are not recommended to participate in a coach tour. Children under 18 years must be geoomenied by an adult. Included in Holiday Package Pri Allcoach and travel, aecommodation, airfares (if indicated in individual itinerary), airport transfers on the first and last day, sightseeing, specified excursions, meals, admissions, National Park fees, port charges and the services of a Tour or Cruise Director. If minimum numbers are not met, the Tour Director's duties may be covered by a driver guide. Not Included in Holiday Package Price Airfares (unless stated), airport taxes, laundry, passport and visa fees, gratuities, food not on the regular table d'hote menu, drinks may or may not be included as indicated in your itherary excess baggage. fue surcharges and optional excursions and gratuities not specifie your itinerary. Gratuities Gratuities are not included on Tasmania packages or for any additional excursions purchased while on tour. Choosing Your Holiday To maximise your enjoyment and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for you. Our marketing collateral contains limited information, however, there is more information online at www.aptouring.com.au and our qualified staff are available to discuss your options. Hotels In more remote places, hotel standards may not be quite as high as in major centres. APT endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, fort and service. The hotels listed will be used on almost all holiday packages. ‘Twin or Double Rooms Accommodation in all hotels, regardless of the rating. is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. Triple Rooms Triple room prices are subject to availability and based on existing room size, hotel bedding (twin/double beds) and the third bed may be a rollaway. Solo Travellers A limited number of single rooms may be available at time of booking. Single rooms may be smaller than twin or double bedded rooms and may have a single bed. APT Welcomes All Passengers. Please Note: 1. Passengers with a disability or medical condition requiring assistance must inform APT at the time of booking of all important information relating to your health, mobility and fitness which may affect your partial or total Batticipation in the cruise or tour. This information will allow APT to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to APT as soon as possible and prior to departure. Where possible APT will make reasonable adjustments to the tour to assist you however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers. 2; If you require assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking), you must travel with a companion capable of providing the required assistance or care. APT is unable to assist any passenger with walking, dining, boarding or deenbaig any transportation vehicles including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do ‘so without the need for assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment. 3. While APT will make reasonable efforts to accommodate everyone, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties. 4. Please note coaches and minibuses are not equipped with wheelchair ramps. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. Health and Fitness A good level of fitness and health is required to participate on APT's holiday packages. in some destinations there are extensive sightseeing excursions by foot which includes the climbing of staifs. Mobility is needed boarding or alighting coaches and cruise ships. It is your responsiblity to advise APT of any pre-existing medical conditions that May affect the normal conduct of a holiday package and the enjoyment of other passengers. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. APT is not liable for any injury. illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre- existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed. The Details YOURHOLIDAY YOUR HOLI Changes or pasion to Your Holiday Ifyou want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or their travel agent. If it is possible to make the change, it will be subject to an administration charge of $70 per person and payment of any further costs incurred as a result of the change. Cancellation Policy The following APT cancellation fees apply: Days of Notice Prior to Departure: 100 days or more 99-61 days 50% of holiday package price 60-0 days or less 100% of holiday package price All cancellations must be received in writing by APT and are not effective until this notification has been received. if your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by APT and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of APT's loss and are otherwise reasonably necessary to protect the legitimate interests of APT. If you request changes, or amend your Bookingin any any way after APT has issued your documents, AP Gharge you an administration’ and processing fee of S70 per person in addition to any applicable cancellation fees. Cancellation of Ticketed Airfares An APT cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable. Changes to Ticketed Airfares If you wish to amend the date or routing on your ticketed ai booking, an APT amendment foe of $30 per person for the first change and $85 per person for any subsequent changes will be charged id acBiton to aring change fees and additional taxes that are applicable. If, for any feason, a name change to a ticketed Airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees. IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY APT endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels etc., over whom we have no direct control. On occasions changes do have to be made, and Af reserves the right to cancel or amend holiday packages/ excursions accordingly. ON HOLIDAY Noise and Vibration Reasonable steps are taken to minimise noise and vibration on cruise ships. You acknowledge and accept that some Noise and vibration may be experienced on vessels and that APT is not liable to you for any such noise and vibration. Seat Allocation on Coach Tours To ensure all passengers enjoy forward and window facing seats, we have incorporated a daily seat rotation system. This system is not able to be adjusted to suit individual needs under any circumstances Maps Within This Publication Note that maps may not be to scale. Images Within This Publication ‘Some images in this publication are copyright of, and have been teproduced with the permission of: Tourism Tasmaniat Brian Dullaghan ({ront cover): Jamie Douros and Camille Helm (pg2); Josef Chromy, Rob Burnett (pgsi2- 13); Kathryn Leahy (pgi7); Now and Rémi Cauvin (pgt7) Gordon Rver Cruse (pgs S. Group (pg30); Luke Tscharke (pg31): Sula mith Dips Wineglass Bay Cruises; Gordon River Cruise; Bruny Island Cruise: Grand Chancellor Hotel. Publication No APT-3236AU. Tour prices are valid from 1 September 2023 - 31 August 2024 as indicated in each itinerary. Tour itineraries are Valid from 2 January 2024 - 13 August 2024 as indicated on each itinerary. Itineraries are subject to change without notice and this could be due to weather or road conditions, supplier changes and/or conditions outside our control. Australian Pacific Touring Pty Ltd ABN 44 004 684 619. ATAS accreditation #410825. Fee Per Person Loss of deposit 37
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