Products in this catalogue
2d by you or any third party, howsoever caused, inclu but nt ited to pias Aconom e ySeaa couocraraiy or punitive damage to you or any other party. 6. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us and the travel agent has no authority expressed or implied to receive monies on our behalf, There is no lability on the part of Travelmarvel in respect to any monies paid to your travel agent unless and until Travelmarvel notifies you (by way of a booking confirmation advice or payment receipt advice) that monies have been received by Travelmarvel. Travelmarvel reserves the right to cancel any ticket or booking or refuse to car passenger where payment has not been received by Traveimarvel within the specified time. 7. Specic meal requests are requests only and cennot be guarante EDICAL ASSISTANCE Tavelmavel oes not emplay medical staff on our tours o ships. you require medical attention, local medical services can contacted immediately. You are responsible for all charges frat result from a visiting a medical facility, or for a medical practitioner ating voit Taweimarval cl résponetle the Soe or cally medical services you may receive. ;MOKING Sorarinerd regulations forbid smoking in tourist coaches however frequent stops are made for those wishing to smoke. Smoking is not permitted in hotel rooms or ship cabins. Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be guaranteed, RESPONSIBLE SERVICE OF ALCOHOL Our staff are trained in the Responsible Service of Alcohol and are obligated by law to refuse service to any guest who, in their reasonable opinion, appears to be or is intoxicated, or behaves in an aggressive or offensive manner. ue ENQUIRIES ff problem occurs during your holiday you should, in your own ren is, inform your tour director so that steps can be taken to the mater you remain dssalsied a complaint must Se made a to Travelmarvel within 3 |AGE LIMITS Each camane is entitled to take one piece of luggage that does not exceed 160 cm (63 inches), or weigh more than 20 kg (44 pounds). Dimensions for checked baggage are calculated by adding together the width, height, and depth of the piece of baggage. An extra charge will be imposed to cover porterage handling of any additional luggage. Your Tour/Cruise Director will advise you of the exact additional charge. TRAVELMARVEL CLUI Details, including the full range of benefits and conditions, may be viewed at website at travelmarvel.com.au/club ‘SPECIFIC CONDITIONS PERTAINING. ‘TO AUSTRALIA HOLIDAY PACKAGES PRICES ~ DEPOSITS ~ PAYMENTS A non-refundable security deposit per person, per holiday package is required within seven days of booking confirmation, $200 per person is required for all other Australia land holiday packages (Additional deposits are required when booking an El Questro upgrade) $1,000 per person additional deposit is required for rail holiday packages or rail extensions in Gold Service $1,500 per person additional deposit is required for rail holiday packages or rail extensions in Platinum Service Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received within the specified time. All fares and charges eI ALU, Payment ls regret wri of bool fr iad ess ths 100 days before dene for fustata I Travelmawel s unable to conf your rs al mories wil be refunded. Hotels may apply surcharges fr ate booking request TRAVELLING WITH MINORS Chien under 8 yeas of age are not permitted athough chien 12 years of age are not recommended on tours. Children 2 years of aye mas be accompanied by'an edu and shaven accommodation with an adult. INCLUDED IN HOLIDAY PACKAGE PRICI All coach and travel, accommodation, airport transfers on the frst and last day, sightseeing, specified excursions, meals, tour, admissions and the services of a Tour Director as stated in your itinerary. NOT INCLUDED IN HOLIDAY PACKAGE PRICE Airfares (unless stated), airport taxes, laundry, passport and a (exc cane bapgage, lel surcerges optional excursions and gratuities not specified in your itinerary TRAVELMARVEL TOUR DIRECTOR The serdces of Trevelmarvel Tou Director ae Included inal land adam cube ani inimum numbers a red by a Driver ‘Guise Ral joumoys, unless speciied oe incependentjoumeys, GRATUITIES Gratuities for the land portion are included within the tour price. Gratuities cannot be redeemed for cash. Gratuities are not included for any individual purchases. CHOOSING YOUR HOLIDAY To maximise your enjoyment of your Travelmarvel holiday and to ensure that it ives up to your expectations, it is important that you available to discuss your options. HOTELS La rs Fai, SS nae all holiday packages, however, if a change is necessary for any reason, Travelmarvel will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown. Hotel rooms are generally not available for check-in before 3pm and require check-out by 10am, Where guaranteed use is required outside of these times you may be required to book and pay for additional nights. TWIN OF E ROOMS ‘Accommodation in all hotels and camps, regardless of the rating, is in standard rooms (sometimes named superior/deluxe) based ‘on twins or doubles unless otherwise stated ‘SOLO TRAVELLERS A limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms/ suites/cabins are usually smaller than standard twin or double rooms and often only have one single bed. PASSENGERS NEEDING SPECIAL ASSISTANC! Travelmarvel welcomes passengers with disabilities or special needs, however, please note the following: 1. Any disability or medical condition requiring special attention ‘must be reported to Travelmarvel at the time of booking, including all important information relating to your heal Travelmarvel as soon safety andior the safety and/or enjoyment of other passengers. 2. If you require special assistance or care (such as pushing wheelchair, assistance with dressing or assistance with walking or hearing emergency alarms unaided), you must travel with a companion capable of providing the required assistance or care. Please be aware that Travelmarvel does not provide personal assistance. Travelmarvel is unable to assist any passenger with Bb 16 oe 0 wiboit urvenesnaly imps other passenger safety andor enjoyment 3, While Taveimarel wll make reasonable efforts to accommodate the special needs of disabled passengers, snot es for ary denial of services by any vd por enibes Ia oe arrangements with, such as arters hotels, ain, esauranis or other independent suppliers, or for any additional associated expenses charges by those patties. 4. Please note coaches, minibuses and 4WD vehicles are not ‘equipped with wheelchair ramps. Many ships require the use of stairs to go between decks, as some do not have elevators, Further, side by side docking may require passengers to climb {and descend stairs to cross over vessels to disembark and embark at times. Ships often sail through remote areas that do not have ssyerlent docking follies. Insuch ielances ull be necesssry 9 Brel on coavion cota spice lnilatone, Forsafaty femspts, passengers it whaelis canna be cared on rns in ports where the river or ocean cruise ship is at anchor. HEALTH & FITNESS ‘A good level of health and fitness is required to participate on Travelmarve'’s holiday packages. In some destinations there are extensive sightseeing excursions by foot which include uneven ground and stairs. Mobily is needed for boarding or alightin Coaches and ships, We recommend a visit to the doctor and dentist before taveling, ls you responsibly to advise Tavelmarvel ny pre-existing medical condons that may afect the Tore cnners holly pack en the orfoyniant of or cues fA Health, Hiness & Mobity Guestonnete wil be provides and tequesied to be completed at the tne of booking Hf you advise of any health, fitness or mobility issues. Travelmarvel is not liable for any injury. illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre-existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed. IHANCE YOUR JOURNEY - OPTIONAL EXCURSIONS Ties Select Ejperences ae an exeonal cost ts land our price, Minimum and maximum group numbers apply for the tour to Operate and all tours are subject to avaiilly nr loca coneons Gratuities are not included on optional experient IF YOH) NEED TO CHANSE.OR CANCEL YOUR HO if you want to change any part of your holiday peers after the voice has boon issued we wl do Our beso moke the change, but it may not be possible. Any request for changes must e made in writing by the person who made the original booking, fr his or her travel agent. Ifit is possible to make the change, it will bbe subject to an administration charge and payment of any further Costs incurred as a result of the change. CANCELLATION POLICY The following Traveimarvel cancellation fees apply (in addition toc ane ag independent suppliers e.g. airlines and hotels): Days of Prior to Departure Fee Per Person 100 days or more Loss of deposit 99-61 days 50% of holiday package pice 60 days or less 100% of holiday package pric Al canctitions must be tecelved In wing by Treveimarval and fae not etal is vt Keaton hes bap rected Wee nes coterie 100% of the Ril hoy pacing pice is re Is no refund for unused services of port the Hslcay paskage ae missed, Addionel Cereeltion feos may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent jf any). You acknowledge that the amounts estimated under the Cencelition Pole ate resonable end represen genuine ec teth of Tv otherwise reasonably 1 to protect the legitimate interests of ravelmarvel,f you request changes eter Trevelmarvel hes ised Travelmarvel may charge you an administration and proce: 1 $70 per person n additon to any applicabe canceliaton tees, CANCELLATION OF TICKETED anaes AA Travelmarvel cancellation fee of $50 per person applies for Teketedalfares, n edaton to any arine cancelation fees that are applicable. CHANGES TO TICKETED AIRFARES If you wish to amend the date or touring on your ticketed air booking, a Travelmarvel amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed, airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees. IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY Taveinaniel endenvours io provide you wil a to serdces confirmed to you at the time of your booking. However, we plan arrangements along time in advance of your departure dete using independent suppliers such as airline, hotels, etc,, over whom we have no direct control. On occasions changes do have to be made, and Trevelmarel reserves the right to cancel or amend holiday packopesiocinions accordingly. Group tours require a minimum number of booking n order for the tour to be fancialy viable and to havea plesatl group etnospneie. Ih he adequate numbers cannot be achieved, it may be to cancel a scheduled departure and ofer the neerest possible alternative date (or a full refund of monies paid for arrangements made by Travelmarvel) ‘ON HOLIDAY. NOISE AND VIBRATION You acknowledge and accept that some noise and vibration may be experienced and Travelmarvel is not liable to you for any such noise or vibration. ‘SEAT ROTATION Passengers rotate seats in the coach dally so everyone enjoys window and front seating, In fairness to all passengers, no exceptions will be made. CHANGES DUE TO WEATHER Due to the nature of the terrain and remote areas, weather fluctuations can t road conditions, which may necessitate alterations to itinerary with litle or no notice. Content and inclusions are subject to seasonal variances. MAPS WITHIN THIS PUBLICATION Note that maps may not be to scale. IMAGES WITHIN THIS PUBLICATION ‘Some images in this publication are copyright of, and have been River Cruise; Tourism Western Australia; Tourism Tasmania/Kelly Slater; Tourism & Events Queensland; Tourism NT/Matt Glastonbury/Steve Strke/Helen Orr/Backyard Bandits/David Kirkland; Unsplash, Eric Mcnew, Viadimir Haltakov. Publication No TMI400AU. For Western Australia and Northern Territory tours, prices and itineraries are valid from 1 March, 2022 to 31 December, 2022. For Tasmanian tours, prices and itineraries are valid from 1 September, 2022 to 31 May, 2023. For Queensland tours, prices and itineraries are valid from July 1, 2022 to 28 February, 2023. Tours operating outside of the above dates may follow a different itinerary, Publication is valid from 27 August, 2021 and supersedes all previous publications. Australia 2022-23 63
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