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will be responsible for arranging and paying for their own transport home if they are asked to leave the tour. APT is not liable to you for any costs associated with such decision and you will not be refunded for any part of the holiday package. 3. APT accepts no responsibility for any death, injury, ilness, loss ‘(including loss of enjoyment), damage, detention, delay (including mechanical breakdown) beyond its control. 4. Any term, condition or waranty expressed or implied by statute or otherwise in respect of the holiday packages contained in any of our collateral are excluded to the full extent permitted by law. Nothing in these booking conditions excludes, restricts or modifies the application of the Competition and Consumer Act 2010 (Cth) as amended, consolidated, supplemented or replaced. 5. To the full extent permitted by law, APT's liability arisin under or in connection with these booking conditions: (2) is limited to the re-supply of the products or services or the payment of the cost of re-supply of the products or services to you: and (b) excludes liability for any indirect or consequential losses suffered by you or any third party, howsoever caused, including but not limited to pure economic loss or any special, extraordinary or punitive damage to you or any other party. 6. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us and the travel agent has no authority expressed or implied to receive monies on our behalf. There is no liability on the part of APT in respect to any monies paid to yor travel agent unless and until APT notifies you (by booking confimation advice or payment receipt advice) that monies have been received by APT. APT reserves the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by APT within the specified time. 7. Specific meal requests are requests only and cannot be guaranteed. Medical Assistance APT does not employ medical staff on its tours. If you require medical attention, local medical services can be contacted immediately. You are responsible for all charges that result from a visiting a medical facility, or for a medical practitioner visiting you. APT is not responsible for the type or quality of the medical services you may receive. ing Government regulations forbid smoking in tourist coaches however frequent stops are made for those wishing to smoke. Smoking is not permitted in hotel rooms or Ship cabins. Requests for smoking/non-smoking rooms will be passed on to hotels but cannot be guaranteed. Responsible Service of Alcohol Our staff are trained in the responsible service of alcohol and are obliged by law to guest service to any guest who, in their reasonable opinion appears to be intoxicated or behaves in an aggressive or offensive manner. Service Enquiries if a problem occurs during your holiday you should, in your own interests, advise your tour director so that steps can be taken to resoive the matter. If you remain dissatisfied, any complaint must be made in writing to APT within 30 days. Lu imits Each passenger is entitled to take one piece of luggage that does not exceed 160cm (63 inches), or weigh more (60 pounds). Dimensions for checked Baggage ate calculated by adding together the width, height and depth of the piece of Baggage. An extra charge, will be imposed to cover porterage handling of any additional luggage. Your tour drector wil advise you of the exact itional charge. Some holiday packages may have restricted luggage limits, please refer to Specific Terms & Conditions under relevant destination for more information. ADDITIONAL SPECIAL CONDITIONS: Classic Journeys: A $200 security deposit per person, per holiday package is required within seven days of booking confirmation. Final payment of the balance of your holiday Package price is due 100 days prior to departue unless stated in the terms of a special of Small Ship Expedition Cruise: A $i 000 security deposit per person, per holiday package is required within seven days of booking confirmation. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms i a specie offer. Deposit requirements may va ooking a special offer. APT reserves the right to cancel ony ticket or booking or, refuse to honour any price or carry any passenger where any payment has not been received by APT within the specified time. All fares and charges are in Australian currency. Payment in full is required at time of booking for all reservations made less than 100 days before departure, If APT is unable to confirm your reservation, all monies will be refunded. Hotels may apply surcharges for late booking requests. Travelling with Minors Chien under 15: When sharing with one adult 20% of the coach fare. Children under 12 years of age recommended to participate in a coach tou. Chi ren under 18 years must be accompanied by an adult Included in Holiday Package Price All coach and travel, accommodation, airfares (if indicated in individual itinerary), aifport transfers on the first and last day, sightseeing, specified excursions, meals, admissions, National Park fees, port charges and the services of a Tour of Cruise Director. For Classic Joumeys, if minimum numbers are not met, the Tour Director's duties may be covered by a driver guide. Live Fully Australian Expedition cruises on board MS Caledonian Sky also include complimentary beverages served on board your ship throughout the day (with the exception of French Champagne, premium spirits and selected wines). Complimentary beverages are included only on board your cruise and do not apply to land touring. Not Included in Holiday Package Pric Airfares (unless stated), airport taxes, laundry, passport and visa fees, gratuities, food not on the regular table d’hote menu, drinks may or may not be included as indicated in your itinerary, excess baggage. fuel surcharges and optional excursions and gratuities not specified in your itinerary. Gratuities Gratuities are included on your Small Ship Expedition cruises but not included on land holiday packages. Gratuities are not included for any additional excursions purchased while on tour. Choosing Your Holiday The holidays contained within this brochure are for departures between September 01, 2022 to August 31, 2023. To maximise your enjoyment and to ensure that it lives up to your expectations, it is important that you choose the right holiday package for you. Our marketing collateral contains limited information, however, there is more information online at www.aptouring.com.au and our qualified staff are available to discuss your options. Hotels: ln more remote places, hotel standards may not be quite as high as in major centres. APT endeavours to utllise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness,comfort and service. The hotels listed will be used on almost all holiday packages. ‘Twin or Double Rooms ‘Accommodation in all hotels, regardless ofthe rating, isin standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise stated. Triple Rooms Triple room prices are subject to availability and based on existing room size, hotel bedding(twin/double beds) and the thifd bed may be a rollaway. Solo Travellers A limited number of single rooms may be available at time of booking. Single rooms may be smaller than twin or double bedded rooms and may have a single Cruising - Cabin/Suite/Stateroom Selection APT will make every effort to assign specific numbers or locations on the ship if requested. If this is not possible, APT reserves the right to make changes to cabin assignment, within the category booked, without prior notice. Passports All MS Caledonian Sky passengers must carry a passport which Is vai for @ minimum of sik months from the an of your cruise conclusion. Meeting necessar and vise requirements and Cost is re sole Tespenibily of the passenger. Non-Australian passport holders, or passengers who are not permanent resident permit holders for Australia, may require a visa to enter Australia. APT is not responsible for delays or missed portions of cruise/tour relating to incorrect, travel documents. Welcomes Passengers with Disabilities or Special Needs However, Please Note the Followi 1. Any disability or medical condition requiring special attention must be reported to APT at the time of booking including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow APT to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to APT as soon as possible and prior to departure. Where possible APT will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be’ unreasonable in all of the circumstances, including it such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers. 2. Ifyou require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking you must travel with a companion capable of providing the required assistance or care. APT is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment. 3. While APT will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those parties. 4, Please note coaches and minibuses are not equipped with wheelchair ramps. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. 5. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the MS Caledonian Sky is at anchor. APT is unable to provide individual assistance to any passenger for walking, dining, disembarking or embarking Cruise ships and/or coaches or other transportation vehicles or other personal needs. Health and Fitness A good level of fitness and health is required to participate on APT's holiday packages. In some destinations there are extensive sightseeing éxcursions by foot which includes The Details the climbing of stairs. Mobility Is needed Soares or alighting coaches and cruise ships. It is your responsibility to advise APT of any pre-existing medical conditions th: may affect the normal conduct of a holiday package and the enjo) ayment of other passengers. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, fitness or mobility issues. APT is not liable for any injury, illness, or loss of enjoyment which could have been reasonably prevented had we been made aware of a pre- existing condition and been provided an opportunity to review it. We will not be responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed. IF YOU a a CHANGE OR CANCEL YOUR HOLII SOF dations to Your Holiday Ifyou want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If itis possible to make the change. it will be subject to an administration charge of $70 per person and payment of any further costs incurred as a result of the change. Cancellation Policy The following APT cancellation fees apply: Days of Notice Prior to Departure: Fee Per Person 100 days or more Loss of deposit 99-81 days 35% of holiday package price 80-61 days 50% of holiday package price 60-0 days or less 100% of holiday package price All cancellations must be received in writing by APT and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services Or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by APT and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of APT's loss and are otherwise reasonably Necessary to protect the legitimate interests of APT. If you request changes, or amend your booking in any way after APT has issued your documents, APT may charge you an administration and processing fee of $70 per person in addition to any applicable cancellation fees. Cancellation of Ticketed Airfares n APT cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable. Changes to Ticketed Airfares If you wish to amend the date or routing on your ticketed air booking, an APT amendment fee of $30 per person for the first change and $85 per person for any subsequent changes will be charged in adition 10 aiting change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed Airfare is required, a $125 per i change fee will apply for every change in addition to any applicable airline fees. IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY APT endeavours to provide you with all the services confirmed to you at the time of your booking: | However we plan arrangements a long time in advance of your departure date using lndependent ‘suppliers euch as airline, hotels etc., over direct control. On occasions changes pact tobs made, and APT reserves the right to cancel or amend holiday packages/excursions accordingly. ON HOLIDAY Noise and Vibration Reasonable steps are taken to minimise noise and vibration on cruise ships. You acknowledge and accept that some noise and vibration may be experienced on vessels and that APT is not liable to you for any such noise and vibration. Medical Assistance The MS Caledonian Sky has an on board doctor and infirmary. Guests are responsible for all charges that result from visiting either the on-board medical practitioner or a local medical facility. APT is not responsible for the type or quality of medical services you may receive. Freedom of Choice™ Dining Inclusions APT reserves the right to change restaurants should circumstances warrant. Seat Allocation on Coach Tours To ensure all passengers enjoy forward and window facing ‘seats, we have incorporated a daily seat rotation system. This system is not able to be adjusted to suit individual needs under any circumstances Maps Within This Publication Note that maps may not be to scale. Images Within This Publication Some images in this publication are copyright of, and have been reproduced with the permission of: Tourism Tasmania; MONA; NRMA Freycinet Lodge: Caledonian Sky; Luke Tscharke (front cover); Rob Burnett (pgi3); Josef Chromy (pgi3); RACT Deatnations (pgi4); Gordon River Cruise (pgi5-16) Sathon eahy (pgi7); Alistair Bett (pg28-29) S. ee (pg30); St Gibco base: -35); Wineglass Bay Cruises (pg3/). Publication No, APT-2674AU. Price and itineraries valid from 1 September 2022 - 31 August 2023. Publication is valid from 1 October 2021 and supersedes all previous publications, Australian Pacific Touring Pty Ltd ABN 44 004 684 619, ATAS accreditation #410825. ATAS accreditation #10825. 4
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