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and Travelmarvel updates is mandatory and anyone refusing to 2 approved COVID- fore the commencement of the tour. Fully vaccinated means tht there bas beon at est 4 lor das fot ching tho da of vaccination) from the second dose in a 2-dose series of vaccines before the Gate of eperture, Government eicetias ae pie which recommend a booster dose of any approved COVI vecinaion, the relerence to fuly vaoshotet wl ony oe) 7 a passenger has had a booster dose no earlier than 9 months {and no sooner than 14 days prior to departure of the tour. LOCAL PURCHASES Traveimarvel is not responsible for any items you may purchase locally Le: jewelleryfurniture etc. You acknowledge that you are solely responsible for any import duty or freight cost. PERSONAL BELONGINGS & LOST ITEMS Fos scaly rts valuables shot be kept om ini ppacked in your hand luggage along with your medicines, camer electrical ot battery-operated applances, 2s well as basic escent of clothing and toiletries. Its your responsibilty to ook afer your propery at all times and you must ercute vou are Scien covers ty cemetery Wo the erent of any los ICAL. ASSISTANCE Tevernatel does nov pl medica stat on ou Lous oF sips ifyou require medical atenton, local medical services can bi contacted immeciete, You ae esponsble for al charges that esut from a visiting a medical facility, or for a medical practitioner visiting You, Taveimavel snot responsible for te ype ot quay ofthe medical services you may recei ‘SMOKING. Soverrmant regains forbid smoking nous coaches however frequent sips ae made for tose wating to smoke Smoking tot bere In Hotel rooms ors for smokinginon- stroking rooms wil be passed onto hotel wut cannot guaranteed, RESPONSIBLE SERVICE OF ALCO! Grrstal are ainee tne responsible sence of alcohol and are obliged by law to refuse service to any guest who in their reasonable opinion appears to be or i intoxicated, or behaves in an aggressive or offensive manner. SERVICE ENQUIRIES Ifa problem occurs during your holiday you should, in your own interests, inform your tour director so that steps can be taken to resolve the matter. f you remain dissatisfied, any complaint must bbe made in writing to Travelmarvel within 30 days. LUGGAGE LIMITS Each passenger is entitled to take one piece of luggage that does not exceed 160 cm (63 inches), or weigh more than 20 kg (2 Bum Omens fo check boas oe eaested by adding together the width, height, and depth of th baggage. An extra charge willbe imposed to cover porterage handing of ery eddtonal uagage. Your TourCruce Drector wil advise you of the exact additional charge. ‘SPECIFIC CONDITIONS PERTAINING TO EUROPE RIVER AND COASTAL CRUISES, RAIL PACKAGES PRICES — DEPOSITS ~ DISCOUNTS ~ PAYMENTS Annon-refundable security deposit of $1,000 per person, per holiday package is required within seven days of booking confirmation. A Second non-refundable payment of $2,000 per person is required by 31 October 2023. Deposit requirements may vary when bookin« a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of 8 special offer. Travelmarvel reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received within the specified time. All fares and charges are in AUD. Payment in full is required at time of booking for reservations made ess than 10 days before departure frm Ausraa or New Zealand. I Travelmarvel is unable to confirm your reserv ff ries wl be Stun. Holes may ply surcharges 1 ll Sg request WELLING WITH MINORS Ghiren under weve years of age are not permitted on tours and cruises, Children under 18 years of age must be accompanied by an adult and shore ther accommodation wth an adut INCLUDED IN HOLIDAY PACKAGE PF A coach end wave eccommodton atfres (where indicated fect coke, svc Henfes ont first last day, sightseeing, si excursions, meals, charges and the serdces ofa Travelmarvel Cruse Ditector, Tour Director or a Great Rail Journeys Tour Escort as stated in your itinerary. Beer, wine and soft drink is included with lunch and dinner while on board European ors Balkans, Croatia and Douro cruises. NOT INCLUDED IN HOLIDAY PACKAGE Afra (uness slated argon oes, Sin a er n the regular table d'héte menu, beverages unless Indicated thors, excess baggage, fel surcharges, optional excursions and gratuities not specified in your itinerary. Bicycles are not provided on the MS Douro S journeys unless specified, please see individual itineraries for rail tours including and excluding porterage. AVELMARVEL TOUR DIRECTOR ‘The services of a Traveimarvel Tour or Cruise Director are included inall escorted itineraries. GRATUITIES Gratuities for the land portion of your tour, shore excursions, and on rd your river or coastal cruises are included within the tour price. Gratuities cannot be redeemed for cash CHOOSING YOUR HOLIDAY ‘To maximise your enjoyment of your Travelmarvel holiday and itis important that information online at travelmarvel.com.au and our staff are available to discuss your options Hotel rooms may be smaller than those in Australia and New Zealand, Travelmarvel endeavours to utise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort ani vice. The hotels listed in this brochure will be used on almost all hoki packages: however if change is necessary for any reason, Traveimarvel vill endeavour to ensure that ateratve Stottnoaaton ots onto areasy i ose a Hotel Voom are generly no avalabi for ened belo 3pm and require check-out by 10am. Where guaranteed use is required ‘outside of these times you may be required to book and pay for additional nights. TWIN OR DOUBLE ROOMS Accommodation in all hotels and camps, regadles of the rating, is in standard rooms (sometimes named superior/deluxe) based on twins or doubles unles otherwise stated, Bedding coniretions ‘on board cruises may vary with the category booked. ~ CABIN/SUITE/STATEROOM SELECTION the ight to make changes to cabin assignment within the category booked without prior notice. Where guaranteed le cabins are confirmed, the shipping company reserves the right Me soca eis oi Yi pode booted chet, egpensod thelr location or configura ‘SOLO TRAVELLERS limited number of single rooms/suites/cabins may be available by request at time of booking your holiday package. Single rooms! suites/cabins are usually smaller than standard twin or double rooms le bed, and often only have one single PASSENGERS NEEDING SPECIAL ASSISTANCE ‘Travelmarvel welcomes es passengers with disabilities or special needs, however, please note the fol 1. Any disability or medical evan requiring special attention must be reported to Travelmarvel atthe time of booking, including ‘Travelmarvel as soon as possible and prior to departure. Where possible Travel wi sol te aqjustmentequred would be uiveesonable in alo the circumstances, including if such adjustments would affect y safety andor the safety andor enjoyment of other passengers 2. you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking or hearing emergency alarms unaided), you must travel with a ‘companion capable of providing the required assistance or care. eve personel capebie of Rearing alarms and are fpekgliie to bevel alone in single ome OF cabin: Travekrinyel walking, dining, boarding a and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment, 3. While Travelmarvel will make reasonable efforts to accommodate the special needs of dsbled passengers, t's not responsible for any derial of services by any third party entities it has travel arrangements wah suchas caer: hotels teins, restaurants oF oper dependent suppliers, or for any additional associated expenses charges by those partes. 4, Please note coaches, minibuses and 4WD vehicles are not equipped wih wheelchak ramps, Many ships equte the use of tas not have elevators. Further, side by Sus docting hay rogure pamengts to aino and descend lars o ‘cfoss over vessels to disembark and embark at times. Ships often sail through remote areas that do not have convenient docking faciltes. in such instances it wil be necessary for passengers to negoti temporary gangplanks and uneven surfaces. Ifthe crew decide it tar rs and walkers cannot be carried on coaches, space imtations. For salely reasons, passengers in wheelchais Cannot be catried on ramps in ports where the river or ocean ‘cruise ship is at anchor. HEALTH & FITNESS ‘A good level of health and fitness is required to participate on Travelmarvel’s holiday packages. in some destinations there are extensive sightseeing excursions by foot which include uneven pound and sts, Mobilis needed for bardng or aging ‘coaches and ships. We recommend a vist to the doctor and dentist before taveling Bis your tesposibly to advise Tavemarve of any ‘pre-existing medical conditions that may affect the conduct Ga bolcay package al fe eniovmtent of other uests A Heath, Fitness & Mobility Questionnaire will be provided and requested to be Completed at the une of booking Hou acise of any heath ness of mobi sues Teavelmarval snot able for ay uy, ness, o loss of enjoyment which could reasonably prevented hed wwe been fade aware of « pxe-enstng conaion and been proved will not be responsible for any costs ‘associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed, VISA & PASSPORTS ‘A passport that is valid for at least six months after you return home is required. Passengers must consult with the appropriate consulates to Se ey hae wy spa ss for cures eae 3 q a a8 8 a paying all associated costs. Travelmarvel is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas. ENHANCE YOUR JOURNEY ~ OPTIONAL EXPERIENCES These Select Experiences are an additional cost to the land tour price, Minimum and maximum group numbers apply for the tour to operate and all tours are subject to availability and local conditions. Gratuities ‘are not included on optional experiences. IF YOU NEED TO CHANGE OR CANCEL YOUR HOLIDAY Ifyou want to change any part of your holiday arrangements after the travel agent. itis possible to make the change, it wil be subject to an administration charge and payment of any further costs incurred as a result of the change. CANCELLATION POLICY For all holiday packages in this brochure, Travelmarvel cancellation fees apply as follows (in addition to charges of any independent suppliers eg: airlines and hotels}: Days of Notice Prior to Departure .e Per Person 100 days or more bes ss of seve 1 days of holiday package pr 60 days or less, 1008 o nolldey package price All cancellations must be received in writing by Travelmarvel and are effective until this notfcation has been received. i your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or i portions of the holiday ackage ae missed. Adationlcancelaton fees may aso b charged in respect of accommodation reserved outside the holiday package detes. These Cancellation fees are n addon to any fees that may be levied by Travelmarvel and your travel agent (ff any) You acknowledge thatthe amounts estimated under the Cancton Policy are reasonable and represent a eof Traveimarvel’s loss and are otherwise rea Protect tha leat interests of Trevelnonvel you request Goes ol Tey Aree) De et Jo cout Teveva sag chav va ai selon aid xoenssig feof $70 person madation o ay opie cancelation CANCELLATION OF TICKETED AIRFARES A Travelmarvel cancellation fee of $50 per person applies for Slot aires, lon ay sno cancion fees at are oa 'S TO TICKETED AIRFARES n you I wsh to amend te date o touring on your ticketed air booking, person for the first change per per ange fee will apply for every tengo hn oeaton to any applicable aie fees IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY Travelmarvel endeavours to provide you with all the services confirmed 10 you at the time of your booking. However, we pian arrangements a long time in advance of your departure date using independent Suppers such es arin, hotels, ec. over whom we have no direct rol. On occasions changes do have to be made, and Travelmarvel teases sat cones! oe nnn foley pactoasscuTSoTs accordingly. Group tours require a minimum number of bookings in order for the tour to be financially viable and to have a pleasant group aumosphere. nthe event that ad tbe achieved, it may be cel a scheduled departure and offer the nearest possible alternative date (ora ful refund of monies pad for arrangements made by Travelmarvel. (ON HOLIDAY NOISE & VIBRATION TTaveimarveltkes reasonable steps to minimise noise and vibrations on its cruise ships. ledge and accept that some noise and woration may be rps ‘and Travelmarvel is not liable to you for any such noise or vibratio Cocke POSITION port stops, river ships may dock side by side, obstructing faa requiring you to pass through other ships to embark or disembark SUN DECK During passage through locks or under low bridges, or in the case of adverse weather, it may be necessary to close the main sun deck for passenger use. In the interests of safety, sun deck closures are rigidly enforced. While circumstances will vary and are beyond control, closures of the main sun deck may amount to 4-6 days on average ‘Sky Deck on the Travelmarvel Polaris, Vega and Capella will eemain open and accessible throughout your cruise and will only close for short periods if required for safety. SEAT ROTATION Passengers rotate seats in the coach dally so everyone enjoy: window and ont seating In fakmess to all passengers, no exceptions will be m GREAT RAIL JOURNEYS Rail journeys are operated by our partner Great Rall Journeys, based in York (UK), and are escorted by a Great Rail Journeys Tour Manager. For tours operated by our partner, your contract is with Great Rai | operator of the tour, Porterage is not included on all of the rail journey programs. (See individual itineraries). We strongly recommend! you limit your luggage to one suitcase weighing less than the standard airline allowable luggage limit, to ensure you are able to manage your luggage both on and off tains and at other points throughout your journey. MAPS WITHIN THIS PUBLICATION Note that maps may not be to scale. IMAGES WITHIN THIS PUBLICATION ‘Some images in this publication are copyright of, and have been teprecuced with the permission of MS Dour Serenity MV Princess Elen Bb Ns bos Pe Capella and Vega ship images); Great Rail Jour Swiss Glacier Express; Bernina E res Jacobite Steam Tai, Jungtta Raley Fldm Rally, Hotel Royel Neotun, Dubrovnik Pesige Hotel Budapest Les Joris du Mares Pats Le Meridien Hotel, Nuremberg. Publication No. TN-153IAU. Prices and Itineraries valid for departures from 1 March 2023. Publication is valid from July 2022. Europe 2023 105
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