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SERVICEABILITY Blackwoods has been a proud partner to a multitude of Australian industries for over 140 years. Throughoutthis time, we have seen significant growth and change in the way Australians work. We've continually evolved to keep up with these changes, primarily by providing quality products that leverage local expertise. Our service delivery commitment is devised to ensure clients have effortless access to the right products, delivered at the right place, and at the right time. This commitment encompasses: Dedicated account management teams Agile and responsive practices driven by local resources Support from national team of technical, safety and category specialists Robust contract management Continued stakeholder engagement and customer satisfaction Prompt escalation and issue mitigation Insight-driven, reporting and performance capability driven by data Integrated supply chain solutions Significant investment in robotics and automation enhancing fulfillment and delivery Using our scale as the largest industrial B2B supplier to drive best price and improve our sourcing strategy Embedding continuous improvement into every facet of the business Account Management team supported by national resources Our commitment to a full service delivery amelie Tele meu cet1| and technical solutions that meet your industrial and safety demands. Continuous Improvement Mindset Robust Contract Management Our service elelIMVcIB VARIN e)8 aS) comprehensive. Whether the requirement is onsite, behind a desk, or face-to- face we can manage all of your business needs. Integrated Supply Chain Solution Reporting and Performance Capability
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