Products in this catalogue
booster dose of any approved COVID-19 vaccination, the reference to fully vaccinated will only apply if a passenger has had a booster dose no earlier than nine months and no sooner than 14 days prior to departure of the tour. MEDICAL ASSISTANCE Travelmarvel does not employ medical staff contacted You are responsible for all charges that result from a visiting a medical facility, or for a medical practitioner visiting you. Travelmarvel is not responsible for the type or quality of the mi vices you may receive. LOCAL PURCHASES: Travelmarvel is not responsible for any items you may purchase locally Le. jewelleryrfuriture etc. You acknowledge that you are solely responsible for any import duty or freight costs. PERSONAL BELONGINGS & LOST ITEMS For security reasons valuables should be kept tolletries. Itis your responsibilty to look after your property at all times and you must ensure you are adequately covered by comprehensive travel insurance in the event of any loss, IOKING Government regulations forbid smoking in Requests for smoking/non-smoking rooms will hotels but cannot be guaranteed, RESPONSIBLE SERVICE OF ALCOHOL (Our staff are trained in the responsible service behaves in an aggressive or offensive manner. SERVICE ENQUI Ia problem occurs during your holiday you the matter. you remain csstised, any complaint must be made in writing to Stavelmarvel within 30 days LUGGAGE LIMITS Each passenger is entitled to take one piece over porterage hi additonal luggage. Your Touscrutse Ditector wil advise you of the exact additional charge. ‘SPECIAL CONDITIONS panne TO VIETNAM & CAMBODIA DEPOSITS & PAYMI A S1000 ronrelundable secuty depost per person, per holiday package is requited within seven days of booking confirmation. Fina payment of the balance of your holiday package price is due 100 days prior to departure unless 3d inthe terms of a special offer Deposit conditions may vary when booking a special offer. Traveimarvel reserves the right to cancel any ticket or booking oF to refuse to carry any es Spe esos fe ba ees LLLING WITH MINORS Giicren of ess her 2 yoors of epetareinet Permitted on tours and cruises. Minors under 18 ars of age must be accompanied by an adult {nd share their accommodation with an adult, INCLUDED IN HOLIDAY PACKAGE PRICt ‘All coach/cruise/rall and hotel accommodation, airfares if indicated in individual itinerar gratuities for Travelmarvel staf, airport transfers Cn the first and last day, sightseeing, specifi. sxcursions, meals, admissions, port charges, luggage service (ene ba) andthe sence of jrector and driver as stated in fortes, NOT INCLUDED IN HOLIDAY PACKAGE PRICE Aifares between Austalo and Vietnam and Mnbodia,arpor taxes, aay (eter than that ter led wih execute peceege Hi Vietnam and Cambodia), passport and visa fees, specified in your itiner GRATUITIES Gratuities have been included for all services as indicated in the itinerary on all Travelmarvel holiday packages including all land portions of your tour and on boar Economy flights within Vietnam & Cambodia and airport taxes are included in the price. All internal flights must be booked by Travelmarvel where included in the tour package. Airpor for each departure point and airline. Airline schedules are fares are subject to change without notice. Flights will be based on best fare available at the time of booking, however surcharges may apply. Once air tickets a issued, afine amendment and/or cancellation fees apply and in some cases are non- refundable. Deposits are considered a: {uarantee ofthe invoiced fight arrangements ‘once deposit received, fights will be ticketed, Name changes and voluntary date ‘and schedule changes will incur fees. Seating Fequests are not available on domestic fights within Vietnam and Cambodia, The maximum luggage allowance on all fights within ietnam and Cambodi i usualy 20 klogams per passenger. Full names includin Pavlos as rolesied n passports are requred forall fight tickets within Vietnam and Cambodia. CHOOSING YOUR HOLIDAY Holidays operate on nominated dates only. the right noliay package fr you ing coleteral conta ited oration however there is mare information o Travelon bud ou sae Han avalable to dscuss your options s Hotel rooms in Vietnam and Cambodia may differ in size from those in Australia or New Zealand. ‘check-out by 10am. Should you wish to check in earlier of stay later, you may be requited to boo} ay for additional nights, ‘TWIN OR DOUBLE ROOMS mmodation in all hotels, regardless of the mes named ness oferwise sated Becding conkguatin nthe on board cruises very depending category be SINGLE ReCCUNOBEION A limited number le rooms, suites or cabins may be available by request at the time (of booking your holiday. Single accommodation ‘may not be available on certain cruises, Single ‘accommodation is often smaller than standard twin or double rooms and may only have one single bed, CRUISING ~ CABIN/SUITE/ ‘STATEROOM SELECTION ‘On your Mekong River cruise, Travelmarvel will Travelmarvel welcome: disabilities or special needs. However, please note the following: \Lany dsaity or mecca condtion requting special attention must be {favelmarve at ie ume of Booking Inducing including i such adjustments would affect your ely andior the safety and/or enjoyment of other passengers 2. Hlyou teaute special assistance or cre iSuch as pushing @ wheelchair, assistance with dressing, esate wth walking), you must travel wth a companion capable of providing the Fequied assistance or care sembarking any transportation vehicles, 50 without the need for special assistance. ‘You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment. 3, While Traveimarvel will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denlel of seices by any Hite party entles ‘thas travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated docking may require passengers to climb and, descent stairs to cross over vessels to disembark ‘operations they may require passengers to stay ‘Cabin doors and restrooms may not 5. River ships routinely dock mid-stream and require the use of tenders to access the shore. Not all river ships or decks have elevators and some have mul assistance or alternative transportation. HEALTH & FITNESS A gail il f fess ae a ed 0 pparlicipate on Travelmarvels holiday packages. Insome destinations there are extensiv jons by foot which includes the climbing of stairs. Mobility is need boarding or alighting coaches, river cruise ships and trains, We recommend a visit to the doctor before travelling to overseas destinations and. sult with them regarding any vaccinations which may be required. Its your responsibilty to advise TTaveimarvel of any pre-existing medical conditions that may affect the normal c ote holiday package and the enjoyment of oe passengers. For river cruising, clients must Sole fo cmb ramps to embark or dsembark er have a number of teps. Many shi use tenders to reach the shore. A Health, Fitness & Mobilty Questionnaire will be provided a requested to be completed at the time of ing ith, fitness or have been reasonably prevented had wi ‘made aware of a pre-existing condition and been ‘an opportunity to review it. We will not bbe responsible for any costs associated with cancellation penalties or the return of passengers from a tour, and a refund for lost touring cannot be claimed, VISAS AND PASSPORTS All passengers must have a valid passport that missed portons ofthe holdey package resulting from incorect revel documents or ses, Visas are at passengers own expens SHORE EXCURSIONS The timing of the shore excursions on all river cruise ship and land holiday packages may differ slightly for each package. The published times are a guide only and are subject to chi ‘without notice. Its impossible for large coaches to be used for some city sights ‘and many towns and cities will be visited by way (of walking tours andor local transportation. NAL EXCURSIONS. Minimum and maximum group numbers apply ‘on some optional excursions, IF YOU NEED TO CHANGE ‘OR CANCEL YOUR HOLIDAY CHANGES OR ADDITIONS TO YOUR HOLIDAY If you want to change any part of your holiday after the invoice has been issued, vel luest changes after Travelmarvel tion and processing fee ‘of $70 per person in addition to any applicable cancellation fees. ct The following Travelmarvel cancellation fees apply (in addition to charges of any independent suppliers e.g. airlines and hotels): Days of Notice Prior to Departure eee pain Plone ne oss of deposit, o9-si4 Dicilias rectase ee Sodays eriess 100K of haday pockabe Brice All cancellations must be received in writin by Travelmarvel and are not effective until this notion nas bean recelved. I your holy has commenced, 100% of the full holiday package price & chorged. Tete ls no fund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect to outside the holiday , These cancellation fees are in addition to any fees that may be levied by Travelmarvel and your travel agent (if any). Vietnam & Cambodia River Cruising 2023/24 ‘You acknowledge that the amounts estimated under the Cancellation Policy are reasonable ‘and represent a genuine pre-estim: Travelmarvel's loss and are otherwise reasonably necessary to protect the legitimate interests of Travelmarvel ‘CANCELLATION OF TICKETED AIRFARES A Travelmarvel cancellation fee of $50 per applies for ticketed aitfares, in addition to any airline cancellation fees that are applicable. CHANGES TO TICKETED AIRFARES Ifyou wish to amend the date or routing on your Travelmarvel amendment ‘any subsequent changes will be c in addition to airine change fees and addition taxes that are applicable. If you wish to amend. ‘an already issued Singapore Stopover package, {2 $30 per person Travelmarvel change fee wil apply along with any applicable airline fees. I, for ‘any reason, a name change to a ticketed airfare is required, @ $125 per person name change fee will apply for every change in addition to any applicable airline fees. IF WE NEED TO CHANGE CANCEL YOUR HOLIDAY Travelmarvel endeavours to provide you with all the services confirmed to you at the time of your fever, we plan arrangements a long time in advance of your departure date using independent suppliers such as airlines, hotels ;nnot be achieved, it may necessar and offer the nearest possible alternative date (or a refund of the monies paid for arrangements, made by Travelmarvel ‘ON HOLIDAY ADDITIONAL LUGGAGE INFORMATION Notwithstanding information on luggage rents mentioned elsewhere in these Ha Long Bay cruises. All liggage is carried at ‘owner's risk’ NOISE AND VIBRATION Travelmarvel takes reasonable steps to minimise noise and vibrations on its river cruise ships. You that Travelmarvel is not liable to you for any ‘such noise or vibration, OCKING POSITION During port stops river cruise ships may dock side by side, obstructing views and requiring you to pass through other ships to embark or disembark. The RV Apsara may moor overnight ‘midstream during most cruising times, rather than Docking positions are governed entirely by the port authorities passengers jassengers oF less, ‘an experienced local guide will accompany you in each city, Tours to Sapa an rMRI6 tours ‘are not escorted by a Tour Director regardless of the number of participants, but will be escorted a local guide. ‘SEAT ALLOCATION ON COACH TOURS ‘To ensure all passengers enjoy forward facing and window seats, we have incorporated a dally ‘seat rotation system on Travelmarvel, The system is not able to be adjusted to suit individual needs under any circumstance PS WITHIN THIS PUBLICATION Note that maps may not be to scale. Vietnam; Fusion Suites Saigon, Viet Opportunities of Development Thru Ar: Helen Paviis, AROPO HeroRATs; FOCUS; The Happy Ranch; Graham Werner, Home Moc Restaurant; J0 Mango; Réu Restaurant; Rose Kitchen. Publication No. TM-166BAU. Price and itineraries valid from July 2023 to April 2024. Publication is, lid from 21 Octo ‘and supersedes al previous publications. 47
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