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pletion of health questionnaire, mask wear requrement to soa f COVID-9 symptoms present Gung tour and removal of passengers from the tour if deemed necessary by medical staff. Compliance with the travel requiements and APT updates is mandatory and anyone retusing to comely can be denied 2coe35 the tour of removed from the tOur at APT's absolute disc Some of the regions or attractions visited while on tour my impose different regulations to that of the Government requirements, therefore proof of vaccination may be required to participate in some included or optional touring. Medical Assistance APT does not employ medical staff on its tous. f you require medical attention, local medical services can be contacted immediately. You are responsible for all charges that result from a visiting a me facility, of for a medical practitioner visting you. APT is not responsible for the type or quality of the medical services you may receive. Local Purchases APT is not responsible for any items you may purchase localy i. jewellery/fumiture etc. You acknowledge that you are solely responsible for any import duty or freight costs. Personal For security reasons, valuables should be kept to a minimum and packed in your hand luggage along with your medicines. It is your responsibilty to look after your property at all times and ensure you ate adequately covered by comprehensive travel insurance in the event of any Smoking Goverment regulations forbid smoking in tourist coaches however frequent stops ae made for those wishing to smoke. Smoking is not permitted in hotel rooms or ship cabins. Requests for smoking/non- smoking rooms will be passed on to hotels but Cannot be guaranteed Responsible Service of Alcohol Our staff are trained in the responsible service of alcohol and are Oblged by lato ese sence to ary quest hon ther eesonabe opinion appears to be intoxicated or behaves in an aggressive or offensive manner, Service Enquiries If @ problem occurs during your holiday, you should, in your own interests, advise your Tour Director so that steps can be taken to resolve the matter. if you remain dissatisfied, any complaint must be made in writing to APT within 30 days. Luggage Limits Each passenger is entitled to take one pieoe ‘of luggage that ote: pet exceed 160m (se inches), or weigh more thar Dimensions for ch Scqgage ae calculated by Being fogehar the wath, height and depth of the piace of baggage. An era Ghage will be imposed to cover porterage handing of any addtional luggage. Your Tour Director will advise you of the exact additional charge. Some holiday packages may have restricted luggage limits, please refer to Specific Terms & Conditions under relevant destination for more information. SPECIFIC TERMS & CONDITIONS FOR KIMBERLEY & OUTBACK WILDERNESS, ADVENTURE HOLIDAYS: A non-refundable security deposit per person, per holiday package & requted witnn seven Gays of booking conmaton, Se00 per person is equied fr Kmberey Widemess Adventures and Outback Wilderness Adventures. $1,000 per person is requited for Small Ship Luxury Expedition Cruising. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. APT reserves the htt cancel any tok or book o fefwse to honour ay ice or any ‘any passenger where any payment has not ‘APT wfhn te speetied tne. Al res and charges are in ee ‘currency. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If APT is unable to confirm your reservation, all monies will be refunded. Hotels may apply surcharges for late booking requests. with Minors Children under 12 years of age are not recommended on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adut. Included in your Holiday Package Price Allcoach and travel, accommodation, afares (ifindicated in individual itinerary), aiport transfers on the fist and last day, sightseeing, excursions, meals, admissions, National Park fees, port charges and the services of a Tour or Cruise Director, Driver, Driver- Guide as stated in your itinerary. Small Ship Luxury Expedition cruises eve ium spirits and selected wines). Complimer included only on board your cruise and do not ao to land touring, Not Included in Your Package Price Airfares (unless stated), airport taxes, laundry, food not on the regular table d'hote menu, crinks may or may not be inoluded as indicated in your itinerary, excess baggage, wi-fi (unless stated), fuel surcharges and optional excursions not specified in the itinerary. Extra overnight accommodation is not included at the start or end of the tour if not specified in the itinerary. Gratuities Gratuities are included on your Small Ship Luxury Expedition Cruise but not included on land holiday packages. Gratuities are notincluded any additional excursions purchased while on tour. Gratuities cannot be redeemed for a cash refund. Choosing Your Holiday To maximise your enjoyment of your APT holiday and to ensure that it lives up to your expectations it is important that you choose the right holiday package for you. Our publication contain ited information, however, there is more information on our website at aptouring.com.au and our quaified staff are available to discuss your options. Hotels In more remote locations, hotel standards may not be as high as in major centres. Al leavours to utilise the most suitable accommodation avaiable in each destination to ensure that Live Fully passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this publication will be used on almost all holiday packages, however, ifa change is necessary for any reason, APT wil endeavour to ensure that alternative accommodation is of an equivalent standard to those shown, Solo Travellers Aimited number of single rooms may be avaiable at time of booking. Single rooms may be smaller than twin or double bedded rooms and may have a single bed. Cruising - Cabin/Suite/Stateroom Selection APT wil make every effort to assign specific cabins, cabin numbers or locations on the ship if requested. f this is not possible, APT reserves the right to make changes to cabin assignment, within the category booked, without prior notice Passengers Needing Special Assistance APT welcomes passengers with disabilities or special needs however, please note the following: 1. Any disabilty or medical condition requiring special attention must be reported to APT at the time of booking including all important information relating to your health, mobilty and fitness which may ur partial or total participation in the cruise or tour. This information is also crucial to allow APT to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to APT as soon as possible and prior to departure. Where possible APT will make reasonable justments to the tour to accommodate your special needs I not do so if the adjustment required would be unreasonable inallof the circumstances, including f such adjustments your safety and/or the safety and/or enjoyment of other passengers. 2. If you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking), you must travel with a companion capable of providing the required assistance or care. Please be aware that APT does not provide nal assistance. APT is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean crise ships and trains). To safely paaticipate in embarkation and disembarkation you must be able to do ‘So without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/ or enjoyment. 3. While APT will make reasonable efforts to accommodate the cial needs of disabled passengers, it is not responsible for any denial of services by any thitd party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charges by those patties. Please note coaches and minibuses are not equipped with wheelchair ramps. Further, side by side docking may require passengers to climb. APT ships often sail through remote areas that do not have convenient docking facies. In such circumstances it will be necessary for passengers to negotiate temporary gangplanks and uneven surfaces. If the crew decide that it is not safe for a passenger to negotiate such operations they may require pessonges to stay on board. Cabin doors and restrooms m enough to alow access by standard wheelchairs. wihestiais a ond walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the river or ocean cruise ship is at anchor. APT is unable to provide individual assistance to any passenger for walking, dining, disembarking or embarking cruise ships and/or coaches or other transportation vehicles or other personal needs. ‘Al Small Ship Luxury Expedition Cruise passengers must car passpor which is val fra minum of sk mons ttm the Gat of your cruise conclusion. Meeting necessary passport and visa requirements and cost is the sole responsibilty of the passenger. Non-Australian passport holders, or fS who are not permanent resident permit holders for Australia, may require a visa to enter Australia. APT is not responsible for delays or missed portions of cruise/tour relating to incorrect travel documents. Health & Fitness ‘A good level of fitness and health is required to participate on APT's holiday packages. In some destinations there are extensive gj tseang excisions by foot whieh Inches te cmb of sats and waking on surfaces. Mobilty is needed boarding or alghing coaches and tans. Ou Smal Shp Luxury Bypedtion cruses requie you to be able to climb in and out of Zodiacs and some of our excursions may involve wet landings (see Shore Excursions for more information). We recommend a visit to the doctor before travelling to overseas destinations and consulting with them regarding any ‘vaccinations which may be required. Itis your responsibilty to advise APT of any pre-existing medical conditions that may affect the normal conduct of holiday package and the enjoyment of other passengers. A Health, Fitness & Mobility Questionnaire will be provided and requested to be completed at the time of booking if you advise of any health, ness or mobiity issues. APT is not lable for any injury, lines, or loss of enjoyment which could have been reasonably preven had we been made aware of pre-existing condition and been provided an opportunity to review t We willnot be responsible for any Costs associated with cancellation penalties or the retum of passengers from a tour, and a refund for lost touring cannot be claimed ‘Shore Excursions The timing of the shore excursions on all cruise ship holiday packages may differ sightly for each package. The published times are a guide only and are subject to change without notice. Passengers must be able to climb ramps to embark or disembark cruise ships and tenders. Small Ship Luxury Expedition cruising holidays require several wet landings, whereby feet and legs may be fuly immersed in water during embarkation and disembarkation of Zodiacs or tenders. IF YOU CHANGE OR CANCEL YOUR HOLIDAY Changes or Additions to your Holiday If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or their travel agent tis possble to make the change, t wil be subject to an The Details ‘administration charge of $70 per person and payment of any further Costs incurred as a resut of the change. Cancellation Policy For all holiday packages in this publication, the following APT cancelation fees apply: Days of Notice Fee Per Person 100 days or more Loss of deposit 99-61 days 50% of holiday package price 60 days or less 100% of holiday package price Al cancellations must be received in writing by APT and are not effective until this notification has been received. If your holiday has commenced, 100% of the ful holiday package price is charged. There is no refund for unused services or if portions of the holiday ackage ate missed. Additional cancellation fees may also be Charged in respect of accommodation reserved ouside the hokday ge cates, These canelaton fees ee in adion fo any fees that may be levied by Af your travel agent (if any). You acknowiedge that the ancuris ected und the Coneeiaion Policy are reasonable and represent a genuine pre-estimate of APT's loss and are othenvise reasonably necessary to protect the legitimate interests of APT. If you request changes, or amend your booking in any way after APT has issued your documents, APT may charge you an administration and Eres fee of $70 per person in addition to any applicable eae lation fees. Cancellation of snarl corcatsion ee oF $50 per person apples for ticketed airfares, in addition to any airine cancellation fees that are applicable. Changes to Ticketed Airfares If you wish to amend the date or routing on your ticketed air booking, an APT amencment fe of $20 pe peaon fr te fist change and $85 per person for any subsequent changes will be charged in addon to atine change fees and addtional tres tat ae applccble If, for any reason, a name change to a ticketed Airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable aifine fees. IF WE NEED TO CHANGE OR CANCEL YOUR HOLIDAY if we change or cancel your holiday before your departure, APT endeavours to provide you with all the services confirmed to you at the time of your Dookie f Tonevo ie oe arrangements a long time in advance of your departure date using independent suppliers such as airlines, hotels etc., over whom we have no direct control. On ‘occasion char have to be made, and APT reserves the right to cancel or amend holiday packages/excursions accordingly. All tours require a minimum number of bookings in order to be financially Viable and to have a pleasant group aimosphere. In the event adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible altemative date (or a refund of the monies paid for arrangements made by APT). ‘ON HOLIDAY COVID-19 Requit At the time of print, the below requirements are in place. Kimberley & Outback Wildemess Adventures: All passengers must be fully vaccinated against COVID-19 as per Australian Government Guidelines (2 doses). Passengers may be required to take a Rapid Antigen Test prior to joining your tour. This test must be undertaken no more than 24 hours before the tour commences. ‘Small Ship Luxury Expedition Cruising: All Passengers must be fully vaccinated (3 doses) against COVID-19 to travel aboard Ponant ships. Noise and Vibration Reasonable steps are taken to minimise noise and vibration on icles and cruise vessels. You acknowledge and accept that some noise and vibration may be experienced on vessels and that APT is not liable to you for any such noise and vibration. Seat Allocation on Land Touring To ensure all passengers enjoy window seats and forward located sats, on longer tours a dai ion system may apply at the discretion of the Tour Director/Driver-Guide. We do not warrant that the seat rotation will be adjusted to suit personal preference. Medical Assistance ‘Small Ship Luxury Expedition cruises have an onboard doctor and infirmary. Passengers are responsible for al charges that result from Visiting either the onboard medical practitioner or a local medical faciliy. APT is not responsible for the type or qualty of medical services you may receive. ‘Adventure Pack and Day Each passenger on a land tour of six days or longer will receive an adventure pack including items for your tour Luggage Limits Land touring is conducted in 4WWD vehicles with limited luggage capacity, Each passenger is requested to jimit thetr luggage to one smal/medium soft bag or suitcase weighing no more than 16kg (35 lb approx, and with dimensions of no more than 66cm length x 8am with x 32cm hela. Cameras, make-up bogs te should be carried separately. Should you have excess luggage, it is your responsbily to organse for ths To be fowarded to your tna destination. For Expedition Cruises luggage restrictions apply as Outined in General Conditions. Maps Within This Publication Note that maps may not be to scale. Images Within This Publication Some images in this publeton ate coptiaht ot and have been reproduced with the permission of: Tourism Western Australia; South Australia Tourist Commission/ Isaac Forman, Peter Rowe, Jule Fletcher, Ben Goode; Tourism Northem Terttory/ Peter Eve, Helen Or, Shaana McNaught; Tourism & Events Queensiand; Tourism Australia Voyage Indigenous Tourism: Kimberley Foundation Australia; Ponant/ Noles Matheus, Nk Rans; Double ee by Hon; Geter Were” WA; Cessnock City Coun ination New South Wales: Kimberley Catal Aavertree:Arioby House: Wie Creek Peat Farm Monkey Mia Dolphin Resort; City of Port Lincoln; Leeuwin Estate; Hunter Valley Spicers Guesthouse; Double Tree by Hilton Alice Springs. Publication No. APT-3358AU. Price & itineraries valid trom January 2024 to December 2024. Publication is valid from March 2023 and supersedes all previous publications. Australian Pacific Touring Pty Lid ABN 44 004 684 619. AAS accreditation #A10825. 101
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