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Terms & Conditions The folowing terms and conditions (‘booking conditions) form the basis of your contract with Australan Pacific Touring Pry Ltd (APT. ‘we’ or our). Please read them carefuly as they set Out your and our respective rights and obligations. These Terms & Conditions were correct at time of publication. For the most up to date Terms & Conditions visit our website www.aptouring.com.au/legal/general-information-conditions GENERAL CONDITIONS: By asking us to confi your booking, we are entitled to assume that yOu have had the opportunity to read and have read these booking conditions, that you agree to them and that you agree to them applying to your holiday arrangements that you book with us and which we agree to make, provide or perform (as applicable) as part of our contract with you. References in these booking conditions to ‘holiday package’ are references to the tour package you have booked with APT. References to ‘excursions’ are referenices to short tps oF tours included or avalable 2s pat of your holiday package Law se booking conditions are governed by the law in force in Victoria, Australia. BEFORE YOU BOOK Price Published prices are valid at the time of publication but are subject to change. be varied by advertising or special offers, oF changed after the publication date for any reason, including without limitation, to cover changes in government taxes and charges, exchange rate variations, fuel surcharges, aiine charges, a foroe majeure event or other material increases by suppliers. The most up to. date pricing may be found on our website ~ cur com.u,Proes wil be cortimes at te of booking and honoured for up to seven days. All holidays are subject to availability at the time of books, Please see important information lsted under Special Conditions for relevant deposit and final payment terms. Transfers Airport transfers are included on the fist and last day of the holiday package at designated times. No refund will be given for unused tans. Tals carnct be feud to ohet pickup pos of destinations. Pass iss the pre-booked transfers ma rake thelr own vay tom the hotel at ther oan expense. Agu Tans is Generlya shared tater and the ype of vehicle sc wal normaly be dependent upon the sizeof the group. Freedom of Choice™ & Experiences Minimum and maximum group numbers apply on some Freedom of Choice or Signature Experience inclusions. If your fist choice of Freedom of Choice or Signature Experience excursion is unavailable you may be asked to choose an alternative. Public Holidays & Festivals Most countries have public holidays, religious or otherwise. Festivities may temporary disrupt your holiday and some religious holidays may result in a reduction of facilties and entertainment. Conditions apply. For full terms and conditions relating to any Superdea of special offer on, your booking, please go 10 www.aptouring. com au/specialdeals. Other Special Offers Speced ee and Special Ores oer than those adverse herein ted by APT after the program is releas weed {easter do. not apply 1S exsing. bookings. unless otherwise stated. Details including the range of benefits are available on our website at aptouring.com.au/aptclub BOOKING & PAYING FOR YOUR HOLIDAY Airfares Air travel is arranged with independent airines. APT will arange air travel as advertised in connection with your holiday package or otherwise arranged with APT. All aifares are subject to fight and booking class avaiabiity. sare vl be booked and toketed upon receipt of your deposit to avoi tax increases. Aiport taxes vaty for each departure point and rouing ot ane dune eed are subject to change without notice. Once air tickets are issued, aitine amendment and/or cancellation fees apply and, in some cases, afe non-refundable. Name changes and voluntary date and schedule changes wil incur fees. APT is not liable for delays or disruptions of ai travel. Once tickets are issued APT will have no other liability and will not be responsible for refunding the cost of any services booked in conjunction with the fights. Airline Loyalty Points Eligibility APT uses the services ofa range of aifines in its packages. APT does not warrant that its airfares attract loyalty points as airlines control the apolcatonolayaly porsin al cases, Requests useloyaly ports to upgrade travel need to be directed to the airline concemed by the heron APT Deposit Peace of Mind Applicable when an wor fee of $95 per person is paid with your deposit. The holiday package can be cancelled prior to the final payment date and your depostt will be retained as an APT holding credit to be used for future bookings. if Deposit Cancellation Peace of Mind is claimed, monies held must be used on a future tour and cannot be redeemed against the original tour departure date. Deposits held in credit will exclude fees imposed by third parties, including but not limited to air travel, rail travel and hotels. When booking airfares through APT (including when taking advantage of a special offer that includes ar travel), standard aifine cancellation fees wil apply. In some cases, airfares wil be non-refundable. In the event of cancellation, these fees will be deducted from the depostt paid, and therefore the credit being held. APT Deposit Cancellation Peace of Mind applies to new bookings only and is only valid up until 100 days prior to travel. After three years, unused credit funds wil incur the original cancellation conditions. This does not replace travel 100 insurance, which you are strongly recommended to purchase at the time of booking. Insurance Travel Insurance is nas indus you holiday package. For your protection, we stor purchase comprehensive fev eure tat uses thout imitation) coverage fo the fl cost of your holiday package, medical expenses, loss of luggage. land content and airfare charges that may occur due to cancelation, impossibiity of performance or other frustration, disruption, loss of deposit or strikes. tic Documents you will receive an invoice with al important information ‘eleantto ou noc pectage We songy recommendyoucheo the detals Careuly and read the cluded formation. Please ensure that you check your fight timings carefully on your tickets, particularly early morning departures. Approximately 21 days before departure you will receive your e-ticket together with your final itinerary. However in the case of ate bookings, charges or late payment, tickets may be emailed to you Special Requests Where a special request (e.g. diet, room location, twin or double bedded room, a particular facity at a hotel, fight seat requests and/ or pric meas) an mpoer acorn ou’ choce ot holy you n your booking is made. APT will pass your reques ono the Fol Sine or one, supplier but cannot guarantee that it wil be accommodated. APT will also pass on any dicta requests to the airline but we strongly recommend that you chec directly with the airine once your tickets have been issued. The provision of any special request does not constitute a term of your Contract with us. Confirmation that a special request has been noted cr passed on to the supplier or the inclusion ofthe special request on your confirmation invoice or any other documentation is not Confirmation that the request willbe met. Unless and unt specifically Confirmed, all special requests are subject to availabilty Credit & Debit Card if you pay APT by credit or debit card, surcharges will apply. In the case of credit cards a surcharge of between 19 and 3% (depending onthe card used), willbe added to the tour price. In the case of debit catds a charge of 0.5% will be added to the tour price. Travel | After booking Accuracy APT has endeavoured to ensure that the information provided about accommodation, itineraries etc., is correct to the best of its knowledge at the time of publication. Hower advertised desoriptions and facities and prices may change after publication We recommend that you confirm the detas of your chosen holiday package atthe time of booking. Additionally, fight times, cariers and Toutes are given for guidance only as there may be changes. Final details wil Be shown on your tickets. Holiday package or excursion itineraries may change or be different from those described in our colateral as a result of local conditions, weather conditions, annual events. APT will endeavour to notify you of any significant changes prior to your departure. i to Cruising and ttinerary Arrangements itineraries are intended as a guide only and are subject to alteration without notice. Alterations may be necessary for various reasons including, without imitation, road, ral, river or weather conditions, sts o othe reasons beyond APTS conto. f condtons render any routes unsafe for navigation, AP" the right to provide Staring savicos ndauitg, Bui nok Hed arora the docked ship or substitute land arrangements. Under normal river Gentons, tras wil operate 28 fe 38 posse a8 published, metimes for reasons ‘our control, it me fonds alterations to your itinerary. For example, nthout Graston foe wa weer laa poem on a tee fe ate part of the itinerary by coach and alternative sightseeing may be included. APT will not be lable for any direct or indirect costs that you incur as a result of He event or other factor beyond our control which necessitates a change in your itinerary. Additional, you are not entitled to any curd ‘any alterations to your itinerary that are caused or contributed to by any flood or water fevel events o uch athe events which are beyond our contol. APT cannot guarantee exact arival and departure times for carriers and operators used by APT and APT will not be liable for faiute to make connections with any other services or attractions beyond its control. Flight Changes The fight timings detaled on your confirmation invoice ate for guidance only and are subject to alteration and confirmation. Fight tmings ae st by anes and fected by ever ouside ou conto, Scheduled and chr ight timings, and days of operation ate a80 subject to henge. APT wil ave you of any signcant changes as soon as itis in mccoy tne ane Minor timing changes will be shown on your fight tickets. ay change in the identity of the atne fight tings or aera ype (Ff advised) wi nt enti you to cancel or e to other rangement without paying any poiceble cereebsion ees except where speatfied in these booking conditions. Out of Date Range Flights ifaifines have not published their schedules or airfares atthe time of your booking, APT will estimate the cost of airfares connected with your holiday package. When the airline releases fight inventory and airfares, APT will confirm seats and pricing by sending you an updated invoice. Once fights have been confmed by you and payment has been received, APT wil issue your tickets. Force Majeure Force Majeure event means the occurrence of an event that is i APT's reasonable control and which could not have been reasonably prevented by APT, which includes, buts nc imited to: 2) med confict, criminal damage, rit, civi strife, industrial dispute, rote activity or the threat of any such acts; (b) natural disaster (including but not imited to flooding, fire, earthquake, landslide), weather conditions, high or low water levels; (c) nuclear or other industrial accident ‘causing environmental pollution or contamination; or (d) change in law, meaning, enactment, ‘amendment (including repeal) in the law or administration of any law in Australia or any jurisdiction or teritory relevant to the booki ‘contract, which includes changes in statute, ee ulation, determination, by-law, declaration, license and the common law as applicable from Kimberley & Outback Wilderness Adventures 2024 time to time, including changes or amendments in regulations or aocess to services, sites or countries caused by declaréd epidemic or pandemic events Termination of Booking Contract or Change of Travel Arrangements due to Force Maj if APT, in its reasonable opinion, considers that any Force Majeure event prevents APT (whether drecty or though Is empovees, Contractors, subcontractors and agents) ftom lawfuly or safely Brovng ay products or services Subject ofthe booking contact with you, APT may immediately by written notice: (@) terminate the booking contact (mn whole of nator (0) chenge you trv ements as reasonably practicable to ensure your safety and rwoiGe you for any adatioral Gost Limitation of Liability in the Event of Force Majeure a the event that APT cancels or changes your travel arrangements in way due to a Force Majeure event, APT wil not be lable to you in contac, tot statute oF restuon for any loss (including, but no Imted fo, oss of depost or purchase price and loss of ejoymen), damage, costs, cha 985 OF injury resulting from or in Connection wath (wheter crestor nate (the canosttion or cchange to your travel arrangements; or (b) the Force Majeure event. APT i not liable to refund any part of the deposit or purchase price paid by you if APT subsequently changes or cancels your trave arrangements in connection with a Force Majeure event. Force Majeure events are unpredictable and beyond APT's control. As you ate required to purchase travel insurance to adequately protect yourself against these risks, your policy needs to respond to these risks. You acknowledge and accept that these terms are reasonably necessary to protect the legitimate interests of APT based on non-recoverable costs and expenses to be incurred by APT, including but not limited to ovethead expenses and works or services performed personaly by APT, leading up to the commencement of the holiday package, alternatively prior to the Force Majeure event. Data Protection Policy personal information (including sensitive information and health information) that APT obtains and retains from you or about you is ecessaty for our business purposes. Our Privacy Policy details why we collect this information, who we may disclose it to (including Overseas reopens). and the man consequences If we do not colect it. Our Privacy Policy also contains information a you seek access fo, or correction of, the personal ‘vomaton Ped about you, and our complaint resolution procedures. Our Priva Policy is avaliable at www.aptouring.com.au/privacy or by request to us. By providing personal or sensitive information to us, you are agieeing to the terms of our Privacy Policy. tation of Liability 1. Our holiday packages include the services of independent providers, such as hoteliers, aifines, cruise companies and other ‘Operators, who are not agents, servants or of APT. ‘Although we take care in selecting the independents service providers and the optional excursions conducted by sor service providers, APT is not responsible for te con de independent service providers, their servants and agents or for any ramifications of that conduct. Optional excursions may, depending on We holiday package, include activities such as climbing, exploring, ike riding, orig 2 an snorkeling, You accept and assume the involved with these activities. 2 1 in the opinion of any representative of APT, your mental or physical condition, or general behaviour is such as to affect your own health and safety, render you incapable to care for yourself, cause you to become a hazard to yourself or other passengers or result in you becomin ng ‘objectionable to other passengers or staff, you will not be permitted to embark or continue on the whole or any part of the holiday package. presentatives are empowered to ask quests to depart a holiday package if they are displaying known COVID-19 ptoms. Abuse or harassment of any kind toward crew, contracted suppliers or other quests may result in immediate removal from a holiday package. Guests wil be responsible for arranging and payin: for their own anspor home if BE ey ate asked to leave the tour. AP’ is not lable to you for any costs associated with such decision and seu not be fefunded for any a of the holiday package. accepts no responsibilty for any death, injury, ilness, loss foobais loss of eni mer), arene, {etenion, delay (including mechanical breakdown) eyo 4, Any term, condition or ety areas or implied by statute or otherwise in respect of the holiday packages contained in any of our collateral are excluded to the full extent permitted by law. Nothing in these booking conditions excludes, restricts or modifies the application of the etition and Consumer ey 2010 (Cth) as amended, consolidated, supplemented or replace 5. othe ful extent permitted by law, APT's labilty arising under or in connection with these booking conditions: o is ped es ie re-supply of the products or services of the payment of th re-supply you; and (b) crocs ‘oy for any indirect or coeur ees Pecos caren! by you or any third ity, howsoever caused, including but rot ited pure economic bes Or any special, extraordinary or punitive damage to you or any ‘other par 6. Your reed agent wil foward deposits and other payments to us on your behalf, but your travel agent is not our spat om for the purpose of receipt of monies. Receipt of deposits and subsequent payments the travel agent does not constitute receipt: otthose| monies by us and the travel cet has no authority ooressed oF implied to receive monies on our behalf. There is no labiity on the part of APT in respect aa menies paid to your travel agent unless and unt APT notifies you ( ing confirmation advice or payment receipt advice) monies have ved [APT reserves the right to Incel any Chet oF ooking or refuse to carry any passenger where Payment has not been received by APT within the specif 7 7. Specific meal requests are requests only and cannot be guaranteed. COVID-19 Requirements Before booking and before you travel, ensure that you check the latest Government travel requirements and APT updates which include the onboard protocols (which will be available on APT's bsite at _www.aptouring.com.au/about-us/travel-updates) which will set out the obligations which apply to customers departing on tours. This may include obtaining proof of negative test results prior to APT
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