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T42 TERMS & CONDITIONS TERMS & CONDITIONS. J.INTRODUCTION transportation of Guests and baggage on cruises operated by NCL Corporation Ltd of Level 7, 99 Elizabeth Street, Sydney NSW 2000 Norwegian Cruise L’, "we" oF our’) is governed by the terms and conditions ofthe “Customer Contract” which is comprised ofthe Guest Ticket Contract, your booking confirmation (whether hard copy or electronic), the Guest Conduct Policy and other applicable NCL policies, and the terms, conditions and information contained in this document (Australian and New Zealand Terms and Conditions “ANZ Terms and Conditions’) The Customer Contract contains information that affects your legal rights, and we recommend that you read the terms carefully. A copy of the Guest Ticket Contract, Guest Conduct Policy and other applicable NCL policies can be obtained oniine at www.ncl.com or a hard copy sent to you upon request. The Customer Contract between each of our customers (‘you" or “Guest’) and NCL will govern the terms and conditions of that relationship and become effective on the completion of a booking confirmation and the payment of a deposit by or on behalf ofa Guest. To the extent of any conflict or inconsistency between: 4. the Guest Ticket Contract; 2. the ANZ Terms and Conditions contained inthis document; 3. the booking confirmation; 4, the Guest Conduct Policy and other applicable NCL policies; 5. the terms of any NCL advertisement or offer; an 6, the oral or written representations of any NCL representative, these ANZ Terms and Conditions will take precedence, The operation of certain laws such as the Australian Consumer Law contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth) ("CCA’), the New Zealand Consumer Guarantees Act 1993 (NZ) and similar state-based consumer legislation cannot be excluded by law (‘Consumer Laws’). Nothing in the Customer Contract alters any protection afforded by the relevant Consumer Laws. All prices in these ANZ Terms and Conditions are quoted in Australian dollars (“$AUD") or New Zealand dollars ("$NZD"), and include relevant taxes and fees (such as Australian or New Zealand goods and services tax ("GST"), as applicable), unless specified otherwise. 2. BOOKING PROCEDURE There are 3 ways to book your chosen cruise holiday: 1, Contact your Travel Agent; 2. Telephone our NCL Reservations Department on 1300 255 200 (tfcalling within Australia) or 0800 969 283 (f calling within New Zealand); 3. Online at www.ncl.com, A booking for a cruise is made when recorded as accepted or confirmed by NCL ora licensed agent who acts as NCL's representative in the sale ofits cruise services (‘NCL Representative’). We or a NCL Representative will provide you with a written confirmation of your cruise reservation. Please check that all details are correct as soon as you receive your booking confirmation, and any other documentation connected with your cruise. If any details appear as incorrect you must inform your travel agent or the NCL Reservations Department immediately. We do not accept any responsibilty for any loss that you may incur by making travel arrangements other than through NCL or a NCL Representative. Quotes are only valid to the end of telephone calls or atthe time of booking, When making a booking, you will be required to provide your full name as it appears on your passport as well as your date of birth. By making a booking with us through any of the three methods noted above you acknowledge that you have read (and understand) the terms and conditions in the Customer Contract, including these ANZ Terms and Conditions, as you will be legally bound by such terms in connection with your booking. As noted above, a copy of the Guest Ticket Contract, Guest Conduct Policy and other applicable NCL policies can be obtained online at www.nc.com or a hard copy can be sent to you upon request. 3. CRUISE TICKET Please note that, following your booking, your cruise documentation will become available online ‘eDocs"). Your eDocs serve as your cruise voucher and include key information such as your departure date and itinerary. Please note that online checkin is available after deposit is paid for your cruise, and up to four days prior to your departure date for your cruise. In order to facilitate the embarkation process and the processing of your eDoos, and to comply with Australian government regulations governing departure manifest, all Guests are required to complete online check-in at least one day prior to saling and must complete check-in at the cruise terminal and be on-board the ship no later than one hour prior tothe departure time noted on their cruise documents or they will not be permitted to sail. Guests who have not filed out their Online Check-In must arrive at pot two (2) hours prior to sailing. Any late arriving Guest must contact NCL or the emergency contact number on their Guest Ticket Contract to seek approval to join the ship atthe next port of cal (on the scheduled itinerary. Such Guest(s) wll be responsible forall applicable fees and travel expenses to that subsequent port of call. NCL will have the right torefuse entry to the next port and a 100% cancellation fee. Except to the extent required by law, or otherwise as provided in these ANZ Terms and Conditions, your booking confirmation, eDoos and any other Vouchers associated with your cruise are not transferable to another person. {f someone else attempts to use your cruise documents or vouchers to check- in and we discover that that person is not you, they will be denied boarding 4. PAYMENT/DEPOSIT SCHEDULE Please note that different cruise fare types are subject to different cruise fare rules and are priced differently. Your reservation is subject to the cruise fare rules applicable to the type of cruise fare that you choose and the time of booking All Guests, including third-through-eighth berth Guests (referred to below), must pay the deposit set forth in Chart A below for the applicable cruise within the ‘option period’ offered on the cruise at the time of booking (the option period will be specified in your booking confirmation). The final payment must be paid within the time prescribed in the table for the applicable cruise, and as specified in your booking confirmation. Group Guest policies may apply different deadlines for payment than those set out below. Please contact the NCL Reservations Department for a copy of this policy, if required. An additional deposit may be required for cruises operated during holiday periods which fall during or over Christmas or New Year's (‘Holiday Sailings’) When using your credit or debit card to pay us directly for your cruise, please be aware that we may process that transaction vi Kk Outside of Australia or New Zealand and your card issuer may choose to charge you a foreign processing fee. We advise you to check the terms and conditions of such foreign transactions with your card issuer in advance of making a payment to us. I final payment is not received by us on or before the end of the prescribed time period, or it is received but subsequently reversed, we may cancel your reservation. Once payment is received, the reservation may be cancelled by you in writing, though cancellation fees may apply in accordance with the schedule set out in Chart B under clause 18 below. The deposit/ payment schedule set out below in Chart A applies to bookings made on or after 18th December 2017. CHART A - PAYMENTIDEPOSIT SCHEDULE FOR BOOKINGS MADE ON OR AFTER 18 DECEMBER 2017 D aha Guise ven eure nae ah eve) "A Sttroms te than The Have Sues dh ard Vis ere Blo, bg Mn) Sate, Bony, Oceanview, se nd Stade Staterooms 20% = SOdaye prea sang 120day pero saing 7+ Days 1s 120 days prior to sailing 120 days prior to saling | aS CUE j 18ays (Sage ues) $735 120 ays por saing 120 days por stig 18Days(12Gus) S575 {20d pre sang 120d prort arg 160m 08Ge) S150 {20d perio sang 120aayroca arg TeDap (Sng Gues) $2210 {20d prerosaing 120 para satrg TrDaje(t2Guest) S110 {20doysprerio sang 12040 pra sag TeDas0-8Gue) — Sr 120¢oye pir sang 1204p arg | arden vit Ha SH) l 16D Gog Goes) $2210 120day8 pier saing 120d ror ta arg 1-8Doys (tnd Guess) 1100 120s porn saing 120 days porn saing T6De 8G) S570 {20dajs ptr salng 120d porta saeg ToDos(Sinje Cues) $7350 {20doyspirtosaing—120day porn sairg 7+ Days (tnd Guests) $3880" 120 days porto sling 120 days porto Te Days (3-B8Guests) $370" 120 days priorto sailing 120 days prior o saling “per person, including 3-8th quests “excludes cruises on the NCL Sky NOTE: All deposit amounts above have been converted to $AUD or $NZD (as applicable, depending on where you are purchasing your ticket) at the exchange rate of 1 US dollar ("$USD") equals SAUD/SNZ00.68,, ‘current as at 23 November 2017. The deposit in AUD or NZD may vary as a result of currency exchange fluctuations after 23 November 2017 and, as such, the table above should only be used as a guide. We or your NCL Representative will provide final deposit confirmation at the time of booking. 5. AGE OF TRAVEL Subject to applicable laws, for cruises departing an Australian or New Zealand port, any Guest under 18 years of age on the date of embarkation is considered a minor, and must be accompanied in the same, connecting or side by side Stateroom by a Guest that is 18 years, of older who expressly agrees to be responsible for the under-18 Guest throughout the cruise. For all other cruises, a Guest under 21 years of age is considered a minor who must be accompanied in the same, connecting or side by side Stateroom by a Guest 21 years or older at the time of embarkation who expressly agrees to be responsible for the under-21 Guest throughout the cruise. Children under 2 years of age will be charged at the 3rd and 4th Guest rate in the same Stateroom. Children that are 2 years of age or over, where travelling twin share, will be charged the full Guest rate for the applicable Stateroom. Infants under 6 months of age are not eligible for travel on our ships. For sailings that have three or more consecutive days at sea, infants must be at least 12 months old atthe time of embarkation. NCL offers programs for children and teenagers. For further information in relation to youth programs, please refer to: https://www.ncl.com/au ‘en/why-cruise-NCL/family-cruises/youth-programs/faq PREGNANCY We are unable to accept any Guest who will have entered the 24th week of pregnancy at the time of embarkation. We do not represent that travel is safe during any point in the pregnancy of a Guest. Advice should be sought from your medical practitioner prior to embarkation. The period specified above represents our minimum requirement. Some countries, place limitations on the entry of non-national pregnant women. Check with the relevant embassy or consulate before you travel to confirm any further limitations. 6. DRINKING ON-BOARD If you are 18-20 years of age and you have the written consent of your parent (parent must be on-board), you may purchase beer or wine for yourself only when the ship is sailing in international waters (except on ‘Alaska and Hawai’ cruises where you mustbe 21 years of age to consume ‘or purchase alcohol of any kind), However, Guests 18 years of age or older are permitted to purchase and consume alcoholic beverages without written consent from their parent ‘when sailing on roundtrip European, Australian and New Zealand voyages. We encourage the responsible use of alcohol and accordingly reserve the right to revoke the drinking privileges of any Guest who violates NCL's Guest Conduct Policy or who is deemed a danger to himself or herself or others by vessel management. Continued abuse of alcohol while sailing and/or violation of NCL’s Guest Conduct Policy may result in immediate disembarkation 7. GAMBLING POLICY If you want to gamble in our casinos, you must have a valid ID showing you are 18 years or older. Ifa Guest under the age of 18 wins in the casino and cannot provide proof of age, he or she will not be paid the winnings. Gaming vouchers and table game chips must be redeemed prior to cruise tend. There is no casino on Pride of America, Please note that the casino will be closed whenever the ship is in territorial waters that prevent the casino from operating without the need fora specific authorisation 8. IDENTIFICATION REQUIRED Prior to boarding, all Guests must submit citizenship documents (e.g. passport) to NCL for review. Failure to submit proper documentation wil result in the Guest being denied boarding. Guests may need to obtain a travel visa for their upcoming trip so itis recommended they visit + https:/au.visacentral.com.au Quote: NCL or + www.smarttraveller.gov.au (for holders of Australian passports); or + www.safetravel.govt.nz or wwwtravcour.co.nz (for holders of New Zealand passports) It is your responsibility to ensure that you and everyone travelling with you have all necessary passports, visas and all other travel documents required to board the ship and enter the countries visited ‘on your cruise, and to ensure that these are valid and in order. Guests should also ensure that they obtain any required health documents or inoculations required and find out about dangers to health and safety at any destination (see further information at clauses 12 and 31). If we provide assistance in relation to any of the above aspects of your travel, this does not release you from your responsibilty in respect of these matters, For domestic Australian sailings which call only at Australian ports, Australian citizens require either a valid passport or government issued pictured and laminated ID card (for example, a drivers licence, or proof of ‘age ID card). For all other nationalities, a passport (plus visa if needed in Australia) is required. Children aged 17 years and under will require a passport or Birth Certificate to travel or government issued photo ID. Children under 16 years of age, who do not have a passport or Photo ID, must have a copy of their birth certificate or their parent's Medicare Card. Ifthe child has a different surname to the parent or guardian then they can use a Medicare Card as identification as long as a parent's name travelling with the child is included on the same card. For all other sailings to portsidestinations outside of Australia: see clause 12 (Visas and passports). 9. WHAT'S INCLUDED IN MY CRUISE FARE? Al prices shown on our Australian and New Zealand website and quoted in our Australian and New Zealand brochures are per person in $AUD or $NZD (as applicable, depending on where the ticket is being acquired) and are based on two people sharing the specified stateroom grade. Cruise prices cover the cruise for you (and your baggage allowance) from the point of departure as specified on your cruise voucher to the point of final destination as specified on your cruise voucher, and include the following, where applicable: + full on-board accommodation; complimentary and freestyle on-board dining within prescribed hours, not including specialty restaurants; + on-board room service dining within prescribed hours; + on-board entertainment (subject to the exclusions set out in clause 10, below); + on-board gym access (but not personal training or exercise classes); + on-board poolside activities; + access to on-board Kids Club and youth programs (but not baby sitting or group siting); + on-board outdoor pools and hot + in respect of total cruise prices, alltaxes (including port charges and Australian or New Zealand GST, as applicable, depending on where you purchased your tah + fuel costs (subject to chan + the service charge referred tH alow (subject to your election), 10. WHAT’S NOT INCLUDED IN MY CRUISE FARE? + additional gratuities and (at your + photography; election) the service charge «internet access; (cefer below); + group babysitting services; + meals in specialty restaurants; + specialty on-board seminars; + entertainment-based dining; art purchases; + alcoholic beverages; * gift shop purchases; + specialised tea and coffee; + video arcade; * fresh juices; + phone calls off the ship; * bottled water; . sale ‘connection for mobile + soft drinks and energy drinks; phon + room service convenience charges of USD$7.95 can be charged at oar seins based ‘on time of or + ala carte menu ens + spa treatments and salon services; fuel surcharges; and + exercise classes and personal —_« taxes on the provision of trainer, additional services, including + casino and gambling activities; services that are not provided + transfers and airfares; by Norwegian. + hotel stays pre-/post-cruise (unless pre-purchased); * duty free shopping; + shore excursions; ‘Ge + travel uence Futioags pre-purchased): use of the Medical Centre; + any additional credit card and 11. JONES ACT - USA CONSECUTIVE CRUISES Please note that due to restrictions under the U.S. Passenger Vessels Services Act (Jones Act), we cannot accept reservations for consecutive itineraries that begin in one U.S. port and conclude in a different U.S. port. In the event such an itinerary is booked, NCL reserves the right to ‘cancel one of the cruises at the Guest's expense andlor the Guest shal be responsible for any and all Jones Act fines that result due to such booking. Local cabotage laws are subject to change at any time without warning Downlines are not confirmed until written confirmation is received from NCLH Miami ‘Any downline authorisations are taken at the Guest's own risk due to itineraries and cabotage laws that can be changed at any time.
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