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4 Terms & Conditions These Booking Conditions set out the terms on which you contract with us for the arrangement and delivery of travel arrangements for your trip. By making a booking with us, you acknowledge that you have read, understood and agree to be bound by these Booking Conditions. We reserve the right to change these Booking Conditions at any time prior to you making a booking request. "You" and “Your” means all persons named in a booking Getuing anyone who is added or substituted at a later "We", "us", “our” and "Bunnik Tours” means Bunnik Travel Py Ltd, Last updated 24 October 2022 SAFETY Traveller safety is our highest priority. Bunnik Tours has therefore adopted the Covid Safe Travel Protocols released by the Council of Australian Tour Operators (CATO) and the World Travel & Tourism Council (WTTC) to ensure a high level of hygiene and safety on our tours. Bunnik Tours has always practised social distancing through our policy of using full size coaches for small groups. iS A booking request is accepted when we issue a written booking confirmation and you have paid your deposit(s) as stated on the received invoice. Itis at this point that a contract between us and you comes into existence subject to these Booking Conditions. We reserve the right to decline any booking at our discretion. No employee of ours other than a director has the authority to vary or omit any of these Booking Conditions or to promise any discount, refund or credit. Late Booking Higher deposit payments are required for late bookings - please refer to your Travel Specialist at the time of booking. A guarantee of full payment is required at the time of booking for all bookings received within 4 weeks of departure. Room Share Bookings may be accepted on a share room basis (same gender) on the proviso that the person requesting the share reservation agrees that while every effort will be made to match suitability of the passengers including but not limited to age, we accept no responsibilty for any incompatibility between persons sharing twin rooms noris there a guarantee that a share room can be provided. Bunnik Tours will match Ifa share room is not available at the time of final payment, either the single room alternative, at an additional cost, or the cancellation conditions set out below will apply at your option. Single Room If, by choice or circumstance, a single room is required, then a single room surcharge will apply. While all endeavours will be made to provide you with a single roorn, if for whatever reason your single room is not available, then you will be provided with a refund for the applicable dates, hildren We understand that many of our clients may have children Children 14 and over are welcome on our tours. For families with children younger than this we recommend a private tour. This way we can tailor the itinerary to suit your specific needs. Please feel free to contact us if you would like any further information regarding bringing your children on tour. SERVICES The services we provide to you are limited to (a) the arrangement and coordination of your travel arrangements; and (b) the delivery of travel arrangements which we directly control. This includes (often significant) work undertaken prior to travel to arrange and coordinate the delivery of your travel arrangements. PRICES & EXCLUSIONS Prices stated are in Australian Dollars (SAUD) and are current at the time of publication. The most up to date pricing is available on our website. The price includes accommodation, transportation and other inclusions as per the published itinerary. International and domestic airfares and airport/hotel transfers are not included unless specifically stated. Costs associated with passports, visas, vaccinations, insurance, meals (other than those stipulated), emergency evacuation costs, and all items of a personal nature are not included, PRICE SURCHARGES We reserve the right to surcharge the cost of your booked travel arrangements prior to commencement for circumstances beyond our control such as currency devaluation, fuel or air fare surcharges, airline schedule changes, minimum passengers requirements or the imposition of new or amended Government charges. We will not surcharge for currency fluctuations once full payment has been received by us. A deposit(s) per person is required within 7 days (unless. otherwise stated) of us accepting your booking, The deposit represents a fee payable to us for services associated with the processing and confirmation of your booking and any consultations on travel arrangements that we may provide to you. Because these services are provided as soon as we confirm your booking, the deposit is non-refundable other than where we cancel your travel arrangements for reasons other than Force Majeure (see below) Please note that we may not hold any services for you until we receive payment of your deposit, meaning that services may become unavailable or prices may increase, in which case you will be responsible for paying the increased price, and we will not be responsible if services become unavailable. PROGRESS PAYMENT When a progress payment is noted on your invoice you will be required to pay this by the stated due date. Part of the progress payment may be used to cover your airfares (where applicable), taxes and fuel surcharges. At this stage we will also require a completed Passenger Pre-Registration Form and copies of your Passport. The progress payments are as. follows + Middle East small group tours - $3,000 pp Once payments received we will then issue your flight tickets (where applicable), based on minimum tour numbers being met. ‘Any changes you wish to make to your flight booking{s) after the ticket (s) have been issued, may incur fees. Airline Schedule Changes Bunnik Tours is not responsible for any schedule changes imposed by airlines. Whilst we will do our best to reschedule your touring and accommodation, Bunnik Tours is not responsible for any additional costs nor services missed as aresult of an airline-imposed schedule change FINAL PAYMENT Payment in full ust be received by the date(s) reflected on your invoice or 60 days (South America 90 days) prior to your departure, whichever date comes first. We are under no obligation to remind you of a payment becoming due. If we fal to receive a payment from you by the due date for payment in clear funds, then this will be deemed a cancellation by you (see below). Note: some trips may require payment (including full payment) earlier or in additional instalments and this will be advised with the booking confirmation. For late bookings (bookings within 28 days of departure), full payment is required at the time of request. You acknowledge that we may not be able to confirm services, in which case we will provide you with a refund. CANCELLATIONS BY YOU Covid-19 credit redemptions If (a) we issued you with a credit due to your original travel arrangements being disrupted by Covid-19 and associated restrictions; and (b) you have redeemed that credit for new travel arrangements; then (c) you agree that we will not be obliged to refund you the value of the credit i you cancel your new travel arrangements and will remain in credit for future travel. If you cancel travel arrangements that have a value which exceeds the value of your credit (Excess Payment), then we will refund you the Excess Payment, less cancellation fees in accordance with the table below, calculated from the date which we receive written notice of cancellation: + More than 90 days before commencement: 25% of the Excess Payment * 90 days to 75 days before commencement: 50% of the Excess Payment + 74 days to 41 days before commencement: 75% of the Excess Payment + Within 40 days or no show 100% of the Excess Payment New or changed quarantine requirements If after we confirm your booking: (a) new or changed quarantine requirements are in imposed by government authorities either in a destination you are due to visit or in your home State or county and these remain in effect 60 days before commencement of travel arrangements booked with us; and (b) these new or changed quarantine requirements make it reasonably impractical for you to, travel; then (c) you may give us written notice to cancel your trip not less than 45 days prior to commencement of the first arrangement. If you cancel travel arrangements in these circumstances, then we will refund payments made by you less: (a) unrecoverable third party costs and other expenses incurred by us in relation to your travel arrangements; (b) overhead charges incurred by us relative to the price of your travel arrangements; and (c) fair compensation for work undertaken by us in relation to your travel arrangements until the time of cancellation and in connection with the processing of any refund Other Cancellations If you wish to cancel your trip for other reasons, we require written notice and will make refunds to you less cancellation fees in accordance with the table below, calculated from the date which we receive written notice. Bunnik Tours Small Group Tours: Middle East + Over 60 days before commencement: Deposit and installment paymentls) only + 60 days to 45 days before departure: 25% + 44 days to 31 days before departure: 50% + Within 30 days of departure or no show: 100% Bunnik Tours Pre & Post accommodation, Independent Travel, Tour Extensions, and 3rd party arrangements, A fee not greater than 15% of the booking value to ‘compensate us for work performed up until the time of cancellation; and Ae not eater than 5 ofthe booking value to nsate us for processing the cancellation and any eee ane Please note that these are our fees only. The principal suppliers of Pre & Post accommodation, Independent Travel, Tour Extensions and the suppliers of any other third party arrangements may also impose cancellation fees in accordance with their own terms and conditions. General cancellation terms Cancellation fees and charges will not exceed payments received by us at the time of cancellation. If after the application of these fees and charges there is a surplus of payments you have made to us, we will refund this to you within a reasonable time. You agree that the deductions and cancellation charges specified above are reasonable, represent a genuine pre-estimate of our loss and are required to protect our legitimate business interests. For group departures, a transfer of a confirmed booking to another departure date at your request is deemed to be cancellation of the original booking. ILLNESS OR VACCINATION STATUS PREVENTING TRAVEL If due to any illness, suspected illness or failure to satisfy any required tests (such as a PCR or rapid antigen test in relation to Covid-19) or country specific vaccination requirements: * anairline or other common carrier refuses you carriage; + ahotel or vessel refuses to accommodate you: or + we or our suppliers (acting reasonably) exclude you from the trip and you are consequently prevented from commencing or continuing your trip, t + if you have already commenced your trip, we will provide you with reasonable assistance to arrange alternative travel arrangements or to continue the trip. This will be at your cost. + if you have not commenced your trip then we regret we will not be in a position to provide such assistance. We will not be liable to refund the cost of your trip (or any part of it) because we would have already paid (or committed to pay) suppliers and we would have already performed significant work preparing for the delivery of your trip and servicing your booking. We will not be responsible for any other loss or loss you incur in connection with your booking (for example, airfares and visa expenses) if you are prevented from commencing or continuing your trip in these circumstances. CANCELLATIONS OR RESCHEDULING BY US in these Booking Conditions, the term Force Majeure means an event or events beyond our control and which we could not have reasonably prevented, and includes but is not limited to: (a) natural disasters (including not limited to flooding, fire, earthquake, landslide, volcanic eruption), adverse weather conditions (including hurricane or cyclone), high or low water levels; (b) war, armed conflict, industrial dispute, civil strife, terrorist activity or the threat of such acts; epidemic, pandemic; (d) any new or change in law, order, decree, rule or regulation of any government authority (including travel advisories and restrictions), Force Majeure ~ Prior to t If in our reasonable opinion we (either directly or through our employees, contractors, suppliers or agents) consider that your travel arrangements cannot safely or lawfully proceed due to a Force Majeure Event then we at our discretion may elect to: + reschedule your travel arrangements (in whole or in part); and/or * cancel your travel arrangements (in whole or in part), in which case our contract with you will terminate (in whole or in part) If we cancel any of your travel arrangements, neither of us will have any claim for damages against the other for the cancelled arrangements. However, we will refund payments. attributable to the cancelled travel arrangements less: (a) unrecoverable third party costs and other expenses incurred by us for the cancelled travel arrangements; (b) overhead charges incurred by us relative to the price of the cancelled travel arrangements; and (0) fair compensation for work undertaken by us in relation to the cancelled travel arrangements until the time of cancellation and in connection with the processing of any refund. Majeure ~ During travel if due to Force Majeure we cancel travel arrangements after your trip has commenced, we will provide you with a refund of recoverable third party costs for cancelled travel, arrangements only. Force Majeure ~ General If we provide you with any alternative services or assistance where travel arrangements are cancelled or rescheduled due to Force Majeure, then you agree the amount to be refunded to you will be reduced by the value of these services and assistance. You acknowledge that the terms in this section are reasonably necessary to protect our legitimate business interests. We strongly encourage you to purchase travel insurance that adequately responds to cancellation and rescheduling risks associated with Force Majeure events. Other cancellation: if we cancel your travel arrangements for reasons other than Force Majeure, you will be offered (at your election) a refund ofall funds paid, or 7 offer of a trip of substantially equal quality if appropriat We will not be Poarorsblg to you for any other expenses or
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