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Practical Information Before you go Correspondence If you book through a travel agent, all communication between you and The Coastal Express will be via that travel agent. If booking your holiday directly with us, all relevant correspondence will be sent to the Lead Passenger on your booking. The Lead Passenger can be yourself or, if travelling with others, someone you chose within your travel group. If you're booking during the high season when demand is greater, or if you book within eight weeks of departure, we may first have to request your cabin, flight, or hotel space. We will usually confirm your booking at the ear- liest opportunity and advise on flight times and prices, including any applicable supplements or extras. An invoice will be sent to confirm your arrangements. Once your booking is confirmed and fully paid, you'll receive your travel documents 30 days before departure, or sooner depending on the time you book and your departure date. If you're travelling with others but would each like to receive separate documents, please advise us at the time of booking. Optional excursions We recommend pre-booking excursions to avoid disappoint- ment due to limited capacity. You can pre-book excursions up to four weeks before your voyage (two weeks if paid by credit card) at the prices presented in this brochure. Any remaining excur- sion places are sold on board. All bookings on board will be charged 128 in Norwegian Kroner at the ship's exchange rate. The price in the local currency may therefore differ due to fluctuations in the exchange rate. Mobility We welcome passengers who are not fully mobile. All ships have at least one cabin equipped for travellers using a wheelchair. Our sales consultants will also try to book appropriate hotel rooms for you where applicable. You'll need to bring your own standard size, foldable wheelchair. If you're able to navigate around the ship un- aided in a wheelchair, you do not need to have a travel companion. Those who need assistance may need to be accompanied. Please discuss with your booking agent. When the ship stops at ports on the Norwegian coast, there is a ramp or gangway for embarka- tion/disembarkation. Excursions have not been adapted specifically for passengers with walking diffi- culties. Please contact us or the Coastal Experts when you are on board and they will be able to ad- vise which excursions are suitable. It is essential you advise us of any particular mobility require- ments you have at the time of booking to enable us to make the necessary arrangements for you. Dietary requests/food intolerance Our chefs can cater for special diets and some food allergies if requested in good time. It is vitally important that, at the time of booking, you make a point to tell us clearly about any food allergies you have. Vaccinations At the time of printing this bro- chure, there are no compulsory vaccinations or health require- ments for travelling to Norway. It is however the responsibility of all passengers to ensure they comply with any health requirements at the time of travel. Brochure accuracy The information and descriptions contained in this brochure have been checked by our staff and/ or local agents to ensure they are correct. However, changes may occur after the date of publication. We'll do our best to let you know of any significant change as far in advance as we can. You'll have seen that this brochure includes pictures and descriptions of wildlife and nat- ural phenomena which may be seen from the ship and during excursions. Spending time outside increases your chance of spot- ting animals and/or the aurora, but there are no guarantees of sightings. What clothes to pack You'll be glad to hear that the dress code on our ships is casual and there's no need to pack for- mal attire for dinner. The weather in Norway can vary during your voyage, even during the day. We therefore recommend you bring multiple layers of clothing, ena- bling you to adapt to the changes in temperature. A breathable rain and windproof clothing will come in useful too, no matter the season. Sturdy shoes are important for shore excursions and hiking, perhaps together with a walking stick/trekking pole. On your way Passport All guests have to present a pass- port or government-approved ID card with a validity of six months to enter Norway. Currency We suggest that you take a small amount of local currency (Norwegian Kroner-NOK) in cash. Major credit cards are widely ac- cepted, except possibly at smaller businesses. You may be asked to provide identification when you pay by credit card or exchange money. Flight information All non-charter flights booked with us to and from Norway are in Economy Class with one of our airline partners: KLM, Air France, Lufthansa, Norwegian Air Shuttle, SAS (Scandinavian Airlines), and Widerge. Please note that direct flights are not always available and you might connect via Oslo, Copenhagen, Stockholm, or Amsterdam. Depending on the flight op- erator, flight connection, and booked class of carriage, there may be a surcharge for the con- necting flight you require, even in Economy Class. Flight arrivals and departures can be early morn- ing or late evening, but they are always aligned with your travel arrangement. Depending on the flight oper- ator, snacks and drinks may be included in your Economy Class booking or purchased for a fee. Generally, one piece of hand lug- gage weighing 6-8 kg is allowed on board the plane. Please check
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