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15. PROMPT ASSISTANCE If the contract we have with you is not performed or is improperly performed as aresult of failures attributable to youora third party unconnected with the provision of the arrangements, or as a result of failures due to unusual and extraordinary circumstances, and you suffer an injury or other material loss, we will offer you such prompt assistance as is appropriate in the circumstances. In particular, we will provide you with appropriate information on health services, local and consular and with distance communications and finding alternative travel arrangements. Where you experience a delay which is not owing to any failure by us, our employees or sub-contractors, this prompt assistance is likely to extend to providing help in locating refreshments, accommodation and communications but not paying for them. Any airline or other transport supplier may however pay for or provide refreshments and/ or appropriate accommodation and you should make a claim directly to them. Subject to the other terms of these conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. 16. VALIDITY OF TERMS AND CONDITIONS These terms and conditions are valid from January 2018 and the details and prices may be superseded. Changes may occur after the date of release , and some hotel/ship facilities may become unavailable. While this website features photography and descriptions oflocal wildlife, there is no guarantee of sightings. 17. LAW AND JURISDICTION Your contract shall be governed by English law and the jurisdiction of the English Courts. You may however choose the law and jurisdiction of Scotland or Northern Ireland if you wish todoso. 18. DATA PROTECTION Inorder to process your booking and ensure your travel arrangements run smoothly and meet your requirements we, Hurtigruten Ltd, need to use the information you provide such as name, address, any special needs/ dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, ships, hotels, transport ies etc. The i i also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not pass any information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give tous such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.) Please note that where information is also held by your travel agent, this is subject to your agent’s own data protection policy. Hurtigruten is not responsible for the privacy practices of any other companies. Please see our privacy policy for further information: https://www.hurtigruten. com.au/practical-information/ statement-of-privacy/ Date: October, 2021 The air holidays in this brochure are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3584. Please see booking conditions for more information. ATOL protection only applies to holidays that include international air travel, and therefore does not apply to all holiday and travel services shown in this brochure. Please ask us to confirm what protection may apply to your booking. CARBON FOOTPRINT In partnership with Climate Care (jpmorganclimatecare.com), we would like to invite each passenger to make a small financial contribution that will be donated to projects offsetting emissions generated by air travel climatecare ENVIRONMENTALLY CERTIFIED PAPER Our brochure is printed on paper sourced and produced following strict environmental standards and certified by the Forest Stewardship Council® (FSC°*). MIX er fro responsible sources FSC* C010983 RECYCLE FOR LIFE When you've finished with this brochure, please dispose of it in a recycling bin. 135
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