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Keeping spirits high during restrictions When additional COVID-19 restrictions came into place in New Zealand in August 2021, Bunnings stores had to switch to contactless click and collect or delivery, rather than in-store customer service. Our team didn't let that stop them from finding ways to put a smile on as many faces as possible! We connected with customers and the community in new and safe ways. Kids’ activity packs and garden seeds were added to online orders to surprise and delight customers when they opened their parcels at home. Thousands of seedlings and fruit and vegetable plants were sent to healthcare workers and community groups to use for gardening, and to help support mental health during a challenging time. Welcoming former refugees Bunnings supports the New Zealand Red Cross Pathways to Settlement program to deliver welcome packs to former refugees’ households across New Zealand. Welcome packs. were hand-packed and donated by the local Bunnings team in their area, filled with essential household items including laundry and cleaning sopplieg, litchan arid Bathroon és¥entials, and electrical products. Jointly coordinated by the New Zealand Red Cross and Bunnings, over 200 welcome packs have made their way to Red Cross teams across New Zealand since the program launched in October 2021, including in Auckland, Hamilton, Palmerston North, Wellington, Blenheim, Christchurch, Dunedin and Invercargill. This year, Bunnings celebrated 10 years of supporting the New Zealand Red Cross with disaster and emergency response. We look forward to continuing to support the New Zealand Red Cross and the incredible work they do. We are so grateful for this incredible support from Bunnings. Having these packs available in every home where we are welcoming our former refugee arrivals brings real joy to our team. Rachel O’Connor New Zealand Red Cross, General Manager Migration
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