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A. Your main suitcase or backpack must not exceed 20kg and your hand luggage must not exceed 5kg as this is the maximum allowance on internal flights. A. We recommend you take US dollars as well as the local currency and a credit/ debit card. We do not recommend travellers cheques. Please ensure you have sufficient funds to pay for personal expenses such as drinks, snacks, souvenirs, additional tipping and optional extras. A. Southeast Asia is a year-round destination. While November to April are the most popular months to visit, many people enjoy tours at other times of the year when there are fewer tourists. A. Vietnamese New Year, otherwise known as Tet, will be on 1st February 2021 and 22nd January 2023. Celebrations last up to 10 days. New Year celebrations for Cambodia, Laos and Thailand are in mid-April every year. Some businesses may be closed and tourist sites will be busier. A. Our Group Tours are graded on each page to reflect the level of fitness required. The specific reasons for a particular grading for each tour are clearly described in the Tour Dossiers which you can find on our website. Please contact us if you require any advice Our range of Private Tours is more flexible and may better cater for individual needs. Ask us for more details A. Every group tour with 10 or more passengers will be accompanied by a National Escort from when you arrive, to when you depart. On multi-country tours, different National Escorts are used in each country. In the unlikely event that your group is less than 10 you will be accompanied by local guides in each location. Our optional extensions are not accompanied by a National Escort; however you will have the benefit of our knowledgeable local guides. Transfers and flights to and from optional extension destinations are not escorted. Private tours are not accompanied by a National Escort, but will be accompanied by knowledgeable local guides in each location. Air: Internal flights are based on economy class, with reputable airlines. Road: Coaches with air-conditioning are used on our group tours for city sightseeing, short excursions to the countryside and longer transfers where necessary. On our private tours we use air-conditioned vehicles suitable for the size of the party. River: Ships or boats are used on tours which have a cruising element, from river cruising ships on the Irrawaddy and Mekong to comfortable, well-equipped sailing vessels on Halong Bay. To undertake these excursions, you will need to be capable of boarding and disembarking from these boats, sometimes without assistance and/or handrails. Rail: Trains are used on some tours. Where there is an overnight journey we use high-quality soft sleeper trains. Each compartment is shared by four people (not necessarily Wendy Wu Tours passengers). There is a western-style toilet at one end of the carriage and an Asian-style toilet at the other end. The beds and cabins are basic with clean linen provided and there are neither showers nor a dining car. The trains are generally clean; however you cannot expect western standards. A. Our dress code is very relaxed; however, please note that clothing covering the arms and legs is more appropriate and often required when visiting religious buildings. A. All meals (excluding beverages) are included in our group tours except where stated. On our Go Beyond tours, meals in remote areas may be simple or repetitive Meals on our Classic group tours start with dinner on the normal day of arrival and finish with breakfast on the normal day of departure Any additional meals will be at your own expense and no refund will be made for any meals missed. You will sample a range of local cuisine with occasional western meals, and meals are usually taken at local restaurants. A. We strongly recommend that you drink bottled water only. A. Approx. nine hours (if flying direct). A. If you have any special requests such as dietary requirements, or if you wish to celebrate an event, please notify us at the time of booking and we will do everything possible to ensure your requests are met. Please note that special requests cannot be guaranteed.
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