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Current catalogue Flight Center - Valid from 01.01 to 31.12 - Page nb 47

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Catalogue Flight Center 01.01.2023 - 31.12.2024
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Frequently Asked Questions Tips and information about your New Zealand adventure with APT. Are there a lot of walks on the tour? There are walks on our tours, however, they are mostly short in distance and many stops are available. Your tour director will be able to advise you of different options you can take. How do | book Freedom of Choice™ Sightseeing and Dining? Your Freedom of Choice sightseeing and dining options are booked on tour with your tour director. However, in some locations these will need to be pre-selected at the time of booking. Can | travel alone? Of course! Many of our passengers are solo travellers, though there is a limited number of solo rooms available on each trip. What level of mobility is required? ‘A good level of health and fitness is required to participate on an APT holiday. You will be required to embark and disembark the coach unaided, climb stairs and walk on uneven terrain. We recommend being able to walk unaided for a minimum of a kilometre. If there are any mobility issues, you will be required to complete an APT Health and Fitness Mobility Form. Please speak to your booking agent regarding this. What clothing should | bring? Naturally, this depends on personal preferences, however it is recommended that passengers take into account the time of year they are travelling and bring a variety of warm and cool clothing. Pack sufficient lightweight, comfortable clothing and footwear — wearing layers is the best option. You should also ensure your shoes fit well and have been broken in prior to your trip, to ensure they are comfortable for all types of excursions. Most guests dress casually on tour, however, if heading into town for a night you may want to wear something smarter. How often does the coach stop for rest breaks? This depends on what is planned each day. The coach will make regular stops for morning tea, lunch, afternoon tea, touring and photo stops. Your tour director can advise specific timings on tour. aM RV e Caco Live Fully Is there a toilet on the coach? Yes, there is a toilet on board all of our Classic Tours for guest use. We also make regular rest breaks as well. I get motion sickness and have a doctor’s certificate advising this, can | sit in the front row of the coach? To ensure all passengers have the opportunity to enjoy sitting at the front of the coach, we have implemented a daily seat rotation system. This system is not able to be adjusted to suit individual needs. Therefore, you may wish to bring along some natural remedies and medication to assist with motion sickness. I have special dietary requirements, can these be catered for? All dietary requests will be taken into consideration and fulfilled where possible. The wide selection of menus and choice of dishes available will help in meeting special dietary requests. Please advise your booking agent as soon as possible of any dietary requests. Will | need travel insurance? Travel insurance must be arranged prior to departure to ensure that you are covered for any unforeseen circumstances that may arise on tour (including cancellations, fees, medical and curtailment expenses, loss of luggage etc). If my flight arrives later than the suggested time, will | miss any touring? This will be dependent on the tour you are booked on. We have carefully considered our touring on the first day to ensure we cater for flight arrivals. If the flight does not arrive in time for this then any applicable touring will be forfeited and no refund provided. How much luggage can | bring? We have a limit of one piece of luggage with a weight of no more than 20kg per person with sizing regulations. OHS regulations apply to the lifting of overweight items. This is regardless of any airfare luggage limits available in your flight booking class. The Details 47

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Frequently Asked Questions Tips and information about your New Zealand adventure with APT. Are there a lot of walks on the tour? There are walks on our tours, however, they are mostly short in distance and many stops are available. Your tour director will be able to advise you of different options you can take. How do | book Freedom of Choice™ Sightseeing and Dining? Your Freedom of Choice sightseeing and dining options are booked on tour with your tour director. However, in some locations these will need to be pre-selected at the time of booking. Can | travel alone? Of course! Many of our passengers are solo travellers, though there is a limited number of solo rooms available on each trip. What level of mobility is required? ‘A good level of health and fitness is required to participate on an APT holiday. You will be required to embark and disembark the coach unaided, climb stairs and walk on uneven terrain. We recommend being able to walk unaided for a minimum of a kilometre. If there are any mobility issues, you will be required to complete an APT Health and Fitness Mobility Form. Please speak to your booking agent regarding this. What clothing should | bring? Naturally, this depends on personal preferences, however it is recommended that passengers take into account the time of year they are travelling and bring a variety of warm and cool clothing. Pack sufficient lightweight, comfortable clothing and footwear — wearing layers is the best option. You should also ensure your shoes fit well and have been broken in prior to your trip, to ensure they are comfortable for all types of excursions. Most guests dress casually on tour, however, if heading into town for a night you may want to wear something smarter. How often does the coach stop for rest breaks? This depends on what is planned each day. The coach will make regular stops for morning tea, lunch, afternoon tea, touring and photo stops. Your tour director can advise specific timings on tour. aM RV e Caco Live Fully Is there a toilet on the coach? Yes, there is a toilet on board all of our Classic Tours for guest use. We also make regular rest breaks as well. I get motion sickness and have a doctor’s certificate advising this, can | sit in the front row of the coach? To ensure all passengers have the opportunity to enjoy sitting at the front of the coach, we have implemented a daily seat rotation system. This system is not able to be adjusted to suit individual needs. Therefore, you may wish to bring along some natural remedies and medication to assist with motion sickness. I have special dietary requirements, can these be catered for? All dietary requests will be taken into consideration and fulfilled where possible. The wide selection of menus and choice of dishes available will help in meeting special dietary requests. Please advise your booking agent as soon as possible of any dietary requests. Will | need travel insurance? Travel insurance must be arranged prior to departure to ensure that you are covered for any unforeseen circumstances that may arise on tour (including cancellations, fees, medical and curtailment expenses, loss of luggage etc). If my flight arrives later than the suggested time, will | miss any touring? This will be dependent on the tour you are booked on. We have carefully considered our touring on the first day to ensure we cater for flight arrivals. If the flight does not arrive in time for this then any applicable touring will be forfeited and no refund provided. How much luggage can | bring? We have a limit of one piece of luggage with a weight of no more than 20kg per person with sizing regulations. OHS regulations apply to the lifting of overweight items. This is regardless of any airfare luggage limits available in your flight booking class. The Details 47
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