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how to book & pay Booking your cruise couldn't be easier! Once you've selected your Princess Cruises® holiday, simply contact your local Travel Agent or visit princess.com. Alternatively, you can call our Cruise Contact Centre on: 13 24 88 (Australia) or 0800 780 717 (New Zealand) during the following business hours (Sydney time): Monday to Friday 7am-7pm’, Saturday 8am-4pm* “Hours subject to change. Checklist When you're ready to book, please make sure you have the following information on hand: Cruise details Stateroom details Each guest's details (as per passport) Each guest's date of birth Address and contact details Air, hotel and transfer details or requirements Dining Information about medical, dietary and mobility requirements Celebrations Group services Terms and Conditions NSNNNNNNQNNSNS 1. Cruise details When making a booking we ask for the ship name, departure port and departure date. These are shown in the price panel on the itinerary pages. 2. Stateroom details We need to know what category of stateroom you have chosen and how many guests will be occupying the stateroom. There is a choice of single, twin, triple or quadruple occupancy. For further details please view the deck plans in our brochure or on our website. 3. Guest details We require the full name including title, first name, middle name, surname and gender for each guest as it appears on their passport. Details from other Government issued photo identification can be provided for Australian residents travelling on any cruise that does not visit a foreign port. See passage contract for more information. 4, Date of birth A date of birth for each guest is required at the time of booking. 5. Address and contact details We require each guest's full residential mailing address (including postcode) and contact telephone number at the time of booking. We will also ask for an email address and mobile phone number to ensure you receive important and timely information regarding your cruise. 6. Air, hotel and transfer details or requirements If you're flying to embark your cruise, we need to know which airport you're flying from. You can also take advantage of our air, hotel and transfer packages (full flight details are required to book a pre or post airport transfer); simply ask our Cruise Contact Centre when you call to make your booking. 7. Medical, dietary and mobility requirements We want to ensure you have a safe and enjoyable cruise holiday. Please advise us at the time of booking if you have any condition that requires medical attention, medication or special treatment, including pregnancy. We will then send you a Fact Sheet and Questionnaire for you to review, complete and return to our specialist Medical Department. By providing this information we may be able to offer advice or specialised equipment that may assist you. If you are not fully mobile and use mobility aids (whether permanently or periodically), please also let us know at time of booking and we will provide a mobility fact sheet. Guests that need assistance should always be accompanied by a carer to help with day to day activities as our crew and medical staff are unable to act as personal carers. 8. Celebrations If you are celebrating a honeymoon, anniversary, birthday or special occasion, please ensure you let us know at the time of booking. We have a range of special occasion packages available to help you celebrate. Speak to our Cruise Contact Centre for further information or visit our website. Please note, charges may apply. 9. Group services We offer a number of onboard services on selected sailings to suit groups who are travelling together. Services on offer include meeting areas, audio/visual equipment, cocktail parties, group photos and cakes. At the time of booking let our Cruise Contact Centre know if you are interested in arranging any of these services. Please note, charges may apply. 10. Terms and Conditions Please ensure you read the ‘Terms and Conditions’. When you first make a payment towards your cruise holiday, you accept our terms and conditions on behalf of all guests on the booking(s). Finalising your booking + When you're happy with the accommodation offered and the fare quoted, you will be given a booking reference number. + Access the ‘MedallionClass app’ to check to check all details on your booking are correct. If an email address wasn't provided at time of booking, you will need to enter an email address, as well as your emergency contact and passport details. + We strongly recommend you purchase appropriate international travel insurance at the time you pay your deposit. If you do not purchase travel insurance, you will not be able to claim for any cancellation charges, medical costs, repatriation and other expenses that may arise if things do not go according to plan. How to pay Here are the options for you to pay for your cruise holiday: + Credit Card / Debit Card - we accept Visa, MasterCard, AMEX or Diners (for credit card transactions a 1.1% service fee applies to Visa and MasterCard and a 2.75% service fee applies to AMEX and Diners. A 1% surcharge applies to PayPal payments. Surcharges are subject to change and will be advised before final payment). There is no service fee for debit card transactions. + PayPal: Select PayPal as your payment method when booking online. A PayPal screen will then be launched and you will be asked to login with your existing PayPal details. Follow the instructions on screen to complete payment. PayPal payments will incur a 1% surcharge. + BPAY is available for guests when using an Australian bank account via Cruise Personalizer. Simply log into Cruise Personalizer. Click on the Payments and Credits option. When the Payment page appears click on the down arrow to Select payment methods and select the BPAY option. You can write down the BPAY details or send yourself an email. Then you need to set up Princess Cruises® in your internet banking with the Biller Code 236943 and your booking reference number. For more details please visit the Frequently Asked Questions section of our website, princess.com Please note payments made by BPAY may take up to three (3) days to be processed. + Pre-paid credit cards and Travelex Visa cash passports are not accepted onboard. MedallionClass App Download the MedallionClass™ App (via Apple App Store or Google Play) to access a truly digital experience at your fingertips before and on your cruise. Set up your OCEAN profile, link your booking and enter your personal information and get OceanReady, add dining reservations - Dine My Way", set up MedallionPay™, view and acknowledge your Passage Contract, purchase Medallion accessories and much more. Visit https://www.princess.com/ships-and-experience/ocean-medallion/ Cruise Personalizer Visit Cruise Personalizer on princess.com, register and get ready to purchase and manage your shore excursions, EZair, Celebration packages and select dietary requests. ‘*Reservation times are based on venue capacity and availability. Dining reservations can be made by Captain's Circle Platinum or Elite Members or Club-Class or Suite guests. For all other guests, dining reservations can only be made once booking is fully paid. Gz 389
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