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passage contract 1. Introduction We/Our/Us means Carnival ple, trading as Princess Cruises® and, where the context permits, includes the Carrier. PCL means Princess Cruise Lines Ltd, a Bermudan company. Carrier means PCL. In selling you cruises and issuing you tickets, Carnival plo acts as a sales agent for PCL. For bookings con Royal Princess®, Regal Princess®, Majestic Princess®, Sky Princess®, Enchanted Princess®, Discovery Princess®, Diamond Princess, Grand Princess”, Emerald Princess®, Caribbean Princess®, Crown Princess®, Island Princess®, Ruby Princess®, Sapphire Princess® and Coral Princess® cruises, Carrier means Carnival ple and Carnival plc acts as principal in selling and issuing your tickets. You means you and all quests in your booking. You are entering into this contract with Carnival ple trading as Princess Cruises®, ARBN 107 998 443. 2. Your ent with Us These, and Your Booking Confirmation, are the terms and conditions under which You book Your cruise holiday and travel on any Princess Cruises® product We sell You. Once We have received the first payment towards Your cruise holiday, a legally binding agreement on these terms and conditions. becomes effective between all quests on Your booking(s) and Us or where applicable, the Carrer. By making a payment, You represent that You accept and have authority from all quests (or their parent/ legal quardian) on Your booking(s) to accept on their behalf, Our Passage Contract. Parents/legal quardians accept these terms and conditions on behalf oftheir children. Itis important that You and all Guests in Your booking read them carefully and understand them, Every guest in Your booking will have access to the booking (excluding credit card details). Any adult guest on the booking may amend the booking. Certain laws such as the Competition and Consumer Act 2070 (Cth) and any applicable state based consumer legislation (from here known as ‘Consumer Laws’), are in place for Your protection. They are designed to ensure the services provided by Us (and, where applicable, the Carrier) are provided with due care and skill and are reasonably fit for a cruise holiday. These Terms & Conditions do not alter any protection given to You by Consumer Laws. 3. Cruise itineraries are not Many factors may affect Our abil to provide any peti itinerary. These include weather, mechanical difficulties, civil unrest or other unforeseen circumstan We agree to use reasonable endear to provide a saul in accordance wn Our pabisted schedules and itineraries. However, We ith Us. If We are unable to operate in Slate with or published itinerary, We may in a circumstances offer You assistance or compensation in accordance with clause 31. 4, Booking and accommodation Each stateroom booked represents an individual booking and can accommodate between one (1) and four (4) guests, depending on the stateroom configuration. Each booking will be allocated a unique booking number. ‘single traveller supplement applies to guests occupying a room alone. This willbe outlined to You before You book with Your Travel Agent, online or through Our Customer Service Team. IF You decide to make Your Princess Cruises booking through a registered Travel Agent, any amendments or enquiries on the booking will need to be made by Your Travel Agent. booking, and payments on a booking, can only be made by a person aged 18 years or over. You acknowledge that You have authority from all quests in the booking to make changes to Your bookin We reserve Our discretion to refuse to accept a booking request from any guest or group for any reason, acting reason a 5. Your Fai fore i deter by the fare type, the number of guests in Your stateroom, its location on the ship, the amenities offered, taxes, fees and port expenses (which are all subject to change), and any applicable airfares including taxes and fees, transfers and hotel accommodation. ‘The cruise fare includes onboard accommodation, main meals, entertainment, some activities onboard, gym and some fitness classes, as well as taxes, fees and port expenses. Additional charges may apply to some entertainment and activities, and main meals at onboard specialty restaurants. A number of optional extras are available that are not included in the cruise fare including drink purchases, some onboard activities, shore tours, shopping, wifi internet, laundry services, day spa services, fitness classes and additional dining options. Once booked, Your fare may be subject to increased taxes, fees and port expenses. You will be notified of this before it is added to Your fare or to Your onboard account. Inthe event that a displayed price is incorrect, subject to any requirements under the Consumer Laws, We may retract the price and /or withdraw the product from sale and refund any payments made at the incorrect price. Sometimes We will release promotional fares. These can be offered and withdrawn at any time. If after booking You decide to change to one of these promotional fares, You may need to cancel Your existing booking and Our ‘Cancellation and Refunds’ Policy outlined in clause 14 will then apply. We may elect to impose a fuel supplement at any time, in which case any additional fees will apply to new bookings only. The total price quoted to You at the time of booking will be inclusive of any applicable fuel supplement. 6. Onboard credit Onboard credit (OBC), which may also be referred to as Onboard Spending Money, may sometimes be offered as part of a promotional campaign (Promotional OBC) or it can be pre-purchased (Purchased BC). Onboard credit is a monetary amount in a specified currency which is applied to Your onboard account to be used for onboard purchases, excluding casino credit and medical expenses. Any unused portion of Promotional OBC will expire at the end of Your cruise and is not redeemable for cash at any time. Any Purchased OBC will be refunded at the end of the cruise if not used. All types of onboard credit are not transferable between any cruises, including back-to-back cruises. 7. Deposits and P: Your booking is not secure until We have received a deposit in cleared funds. If Your deposit as indicated on Your booking confirmation is not received by Us within three (3) days from the date that You make the booking, Your booking will be cancelled automatically by Our system. 92 BOOKNOW! Contact yourtravelagent | Calll3 2488 | DEPOSITS Time of Booking - Days from Sailing Deposit Due within: 76 or more days 3 days of booking 31 t075 days 48 hours of booking 30 days or less 24 hours of booking A deposits required forall quests (including third and fourth berths) travelling on a cruise/cruisetour. The amount of deposit varies according to the cruise itinerary and length. * World Cruise (including segments 45 days and longer) -30% of the cruise/cruisetour fare + AllOther Cruises - 20% of the cruise/cruisetour fare. For bookings on the Coral Princess 2023 World Cruise (and any liner options 41 days or longer) made prior o 271 days before departure may have their deposit spit into two payments, as shown below. Ship Itinerary | Bookings | First | First | Second | Second Before | Deposit | Deposit | Deposit | Deposit Due 271 days | Coral Princess | 270 days before E World Cruise | before 10% | asabove | 20% sailing in 2023 | desate | departure FINAL PAYMENTS Princess Cruises must receive the balance of the cruise fare according to the following schedule: Sailing Length 24 nights or less (including World Cruise Segments) 25 nights or more (including Full World Cruise | Final Payment due 120 days prior to sailing and World Cruise Segments) Final Payment Date Final Payment due 75 days prior to sailing Itis essential that You make final payment by the due date and in accordance with the type of fare You have purchased. If payment is not received by the due date, bookings will be automatically cancelled and Our ‘Cancellation and Refunds’ policy as set out in clause 14, will apply. From time to time, We may release promotional fares that have different payment conditions. Please ensure You check the payment conditions at time of booking. If You are making a booking within the ‘Final Payment due’ period of Your selected cruise, full payment is required at the time of booking. 8. Payment service fees When booking directly with Princess Cruises, service fees apply to payments made by credit cards or by PayPal. Service fees for credit cards, per transaction, are 1.1% for Visa and MasterCard and 2.75% for ‘American Express and Diners Club cards. For PayPal transactions, a 1% service fee applies. BPAY® Pay for your cruise from your Australian bank account via internet or phone banking using BPAY. Please note, the BPAY Reference Number is unique for each Princess Booking, so can only be used to make payments specifically to that booking, BPAY is free and easy to use. Once the payment has reached your booking you will be emailed a new booking confirmation with an updated balance. Please note, it may take up to 3 bank business days for your BPAY payment to reach your booking. There is no service fee for debit card or BPAY payments. Service fees are subject to change and will be advised at the time of payment. 9. Waitlist Bookings If Your requested cruise or stateroom category is unavailable, You can choose to create a ‘waist booking’. This means that if Your requested cruise or stateroom category becomes available, You will be sent a ‘waitlist match’ via email. Once sent, You have until the date listed on the ‘waiflist match’ to accept the booking or it will automatically cancel. If accepted, Your booking will be subject to Our normal ‘Deposits and Payments’ and ‘Cancellation and Refunds’ policies outlined in this Passage Contract. There is no deposit required for quests who already have a booking and would like to waitlist for a different stateroom category on any cruise. For a waitlist only booking, a deposit of $200 per booking is required. If Your waitlst is accepted the wailist deposit paid will contribute to Your booking deposit. If You do not, accept the waitlist match, or a waitlist match does not become available, the waitlist deposit is fully refundable. 10. C ‘ing Your cruise holiday IF You choose to change Your booking to a different cruise, or to a different sector of a World Cruise, it will be considered as a cancellation of Your original booking. In this instance, Our cancellation charges, as per Our ‘Cancellation & Refunds’ policy, will apply. 11, Name chai ‘Once You have made Your booking, please check Your confirmation invoice or with your Travel Agent to ensure the details are correct. Should You need to make changes to Your booking (Spelling corrections or to replace a quest*), no administration fees will apply. Please note however, that additional fees charged by airlines for any changes will be passed onto guests. +*One original quest from the booking must always remain in the stateroom. If all original quests cancel / are replaced, the booking will be considered cancelled and will be subject to Our ‘Cancellation and Refunds’ Policy set out in clause 14. Ifa cancelling guest was the only person that qualified the booking for a promotional fare (eg. past guest fare), additional and remaining quests will no longer be entitled to the promotional fare. The booking will revert to a different fare and the remaining quests will need to pay the difference in cost, if any. Changes can only be made up to 48 hours before departure 12. Stateroom changes and upgrades When making a booking with a specific stateroom number, please advise Us or Your Travel Agent if You do not want Your stateroom changed. This means that You will not be offered a complimentary upgrade to a higher priced category, if one was to become available. Please note that Your specific stateroom number and bedding configuration can stil be changed for operational reasons, including when the number of people booked in the stateroom is less than the number of beds in the stateroom. In addition, when a booking is made and a specific stateroom number is not selected (known as a ‘Guarantee’, the stateroom will be allocated at Our discretion in the category booked, or a higher priced category, ata later date. Visit princess.com
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