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21. Identification Requirements for Domestic cruises For Australian domestic voyages (cruises that do not visit a foreign port), a valid passport or government issued photo identification is required (QLD 18+ cards can be used as a form of ID accompanied by a copy of abirth certificate), For Australian domestic cruises, a current Medicare card can be used for guests under 18 years of age. For New Zealand domestic voyages, an original or certified copy of the child's birth certificate or a school pass with photo will be accepted for guests under 18 years of age. All identification documents must be original 22. ited items To ensure a safe and enjoyable holiday for all Our quests, iteris which may pose a risk to the safety of guests and crew are not allowed to be brought onboard Our ships including: Irons, kettles, coffee machines, baby bottle warmers, candles, heating devices, illegal drugs, illicit substances, flammable liquids, weapons (including knives of any kind), hoverboards (Flyboards or similar devices), remote control devices of any kind, such as drones, and power boards with surge protection devices. In addition certain electrical items and personal grooming devices, such as power boards (without surge protection devices), laptops, phone and camera charges, hair dryers and straighteners, curling irons and shavers may be allowed onboard if they are deemed to be in a safe and proper working condition, and used with proper caution. However, if such devices are deemed to pose a hazard, they will be confiscated and available for collection at the end of the cruise. All luggage, including hand and check-in, will be xrayed at embarkation. In addition, it may be necessary for Our staff and other parties, such as port and government agencies, to search You and Your luggage. You agree to allow such searches. Any prohibited items or items which may pose a quarantine or safety risk found in hand or checked in luggage will be confiscated and, if appropriate, will be available for collection at the end of the cruise. Ifthe confiscated item is not collected at the end of the cruise, You must contact Us within three (3) days of disembarking to claim the item if Your item is appropriate to be returned. If You do not contact Us within this time Your item will be destroyed. Allitems purchased during Your cruise will be subject to applicable quarantine clearance procedures by local authorities on disembarkation. We can deny boarding or disembark any person in possession of any weapons or illicit substances. We may also hand these items over to law enforcement agencies. . Onboard Purchases All Princess Cruises’ ships operate on a ‘cashless’ system. When You check in, You will be asked to present a credit or debit card (Visa, Mastercard or Amex) which will be associated with Your onboard Medallion. The Medallion is what You will use onboard for all onboard purchases. As an alternative to using a credit or debit card, You can add funds to Your onboard account using eftpos or cash. Where You do use a credit or debit card, We will obtain pre-authorisations from Your bank for the amounts spent on each day of Your cruise. These amounts are not actual charges, although they may appear ike a charge on Your bank account or statement, they are holds to ensure You have sufficient funds available to settle Your account. Please be aware that while they are not actual charges, the pre-authorisations will be deducted from Your available bank account/credit card balance. At the end of the cruise, the final amount of Your onboard account will be charged to Your debit or credit card in full. Once the full amount is charged to Your card, We will contact the bank to have the pre- authorisations released; however some banks may hold these for up to 30 days. To help speed up this process We recommend getting in contact with Your bank or card issuer before Your cruise to advise them of Your travel plans. Service fees apply to all onboard credit card transactions. Service fees for credit cards, per transaction, are 1.1%. There is no service fee for debit card payments. This fee will be charged once only at the end of the cruise. 24, Alcohol & gambling We are committed to the responsible service of alcohol. There may be times when We consider it appropriate to refuse the service of alcohol to a guest for any reason. To consume alcohol or gamble onboard, the following minimum ages and corkage charges apply All other Princess Cruise departures - including sectors of Departing from and returning to Australia/New Zealand and cruising China, Europe and | Japan | longer international relocation | Singapore, unless voyage falls voyages which may otherwise fall | into column 3 into columns 1or2 | I Minimum age 18years 20 years 21 years | Corkage (per bottle) 5 5 15 +*Corkage charges apply to wines and/or champagne brought onboard and consumed in the dining room or alternative restaurants, including additional bottles irrespective of where they are intended to be consumed, as outlined in the Bringing Alcohol Onboard section below. Corkage charge is in the operating currency on the ship. Government issued photo identification may be requested (Queenstand ‘Adult Proof of Age Card’ will be accepted; however the older version of Queensland ‘Card 18+' will not be accepted). Bringing Alcohol Onl Cn the day of embarkation, guests are permitted to bring one 750m! (no larger) bottle of wine or champagne onboard per voyage, which will not be subject toa corkage fee if consumed in Your stateroom. Additional wine or champagne bottles are welcome, but will incur a $15 corkage fee each, irrespective of where they are intended to be consumed. Liquor, spirits, or beers are not permitted. Any beverages purchased during the cruise at any port of call wll be collected at the gangway for safekeeping and will be delivered to Your stateroom on the last day of the cruise. Princess Cruises is not responsible for any alcoholic beverages confiscated by local security staff. These items are not eligible for monetary refund or replacement. 25, Smokii Smoking is not permitted indoors on any of Our ships. This includes in staterooms and on private balconies. For those who smoke, there are designated outdoor areas where smoking is permitted and this information will be communicated to You onboard. The use of electronic cigarettes is allowed within the confines of the guest's stateroom (balcony not included) and within designated smoking areas only. 26. Lost or damaged lu; d personal belongings Please rake Sve that all valuable and important items, such as jewellery, medicines, fragile items, and camera/computer/electrical equipment are carried in Your hand luggage and not packed in Your main luggage/suitcase or left unsecured in Your room or elsewhere onboard ship. Once onboard, all valuables and important items should be stored in Your in-room safe. 94 BOOKNOW! Contact yourtravelagent | Calll32488 | In the event You lose any items onboard, please notify Reception immediately. If You have already disembarked please contact Our Customer Service Team. Due to hygiene reasons, any unclaimed clothing items will be destroyed at the end of the cruise. All other items not claimed within 3 weeks of the cruise return will be donated to charity or destroyed. Where Consumer Laws and other laws permit Us to exclude Our liability, We will not be liable for loss of, or damage to, any luggage or other belongings, unless caused by Our proven negligence or failure to provide services with due care and skill or that are reasonably ft for purpose. 27. Your health You verran that You are medically and physically fit for travel, and that such travel will not endanger Yourself or anyone el Our medical centres are not required to be and are not equipped to the same standards as a land based hospital nor are they designed for the provision of extensive or continuing treatment. Its up to You to ensure that if You require doctor's clearance to travel that You obtain that clearance. We may request that You provide such clearance to Us at any time. Ifa quest has a condition that We decide may seriously affect the enjoyment, health or safety of themselves or any other person onboard, We can refuse or cancel a booking. Such decisions will be made giving reasonable consideration to Your circumstances and We will advise You of Our decision as soon as possible. Where Your booking is cancelled You may be entitled to a refund. Guests with restricted or limited mobility and those with medical conditions must be self-sufficient or travel with a carer or someone who can assist with day-to-day activities. Our crew and medical staff are unable to act as personal carers. Guests who are bringing a wheelchair or mobility aid onboard must advise Us at the time of booking, You ‘must provide Your own wheelchair or mobility aid and must ensure it can be stored inside Your cabin. Limited areas of the ship may not be wheelchair accessible. Please note that some ports can only be accessed using the ship's water shuttles. Water shuttle boats and water shuttle ports are generally not accessible to guests confined to a wheelchair or with significant mobility impairments. 28. Onboard medical centre Each ship has a medical centre that is staffed by qualified, licensed doctors and nurses, who, in addition to,routine clinic hours, are available 24 hours a day in the event of an emergency. All of Our medical centres are well equipped to handle most medical conditions and are accredited to international healthcare quality standards. Allcruises on Our ships are outside the scope of Australian Medicare, New Zealand Accident Compensation Corporation and private health insurance. Consultations, treatments and medication are charged at private rates and must be paid by You and claimed through Your international travel insurance. While all of Qur medical centres are equipped to handle many medical conditions, there may be occasions where it becomes necessary to disembark or evacuate a quest to receive further essential medical treatment. To ensure guest safety, this decision will be made by the onboard doctor and the Captain. All of Our medical centres are only for medical needs arising onboard and cannot cater for treatments that You know You will require while on holiday. We are not a healthcare provider and may not be held liable forthe sickness, injury or death of any guest arising from any advice, treatment, care, services or any omission by medical staff. These medical providers exercise their own medical judgement and expertise 29, Other service providers and arrat ents onshore While We specialise in cruising holidays, You may choose to book other services with Us such as flights, accommodation, transfers and shore excursions. We can assist You in making these arrangements; however, We act only as a booking agent. The service providers are solely responsible for the information and service offered and their conditions will apply. Where possible, We will assist in addressing any concerns You may have with the service providers. Any arrangements made by or for You are Your responsibility and entirely at Your own risk. Please note, airline terms and conditions may requir full non-refundable payment prior to Princess Cruises’ normal payment conditions. Inthe event that You go ashore You do so at Your own risk. You are responsible for adhering to the local laws, regulations and customs. We take no responsibility for any injury or loss that occurs while You are not onboard the ship. 30. Shipboard Environment There are some inherent features of travel by cruise ship which You should be prepared for. Some noises and vibrations are associated with the normal operation of the ship. Maintenance may occur in certain areas of the ship while You are onboard which may affect access to these areas. Weather conditions may also require Us to restrict access to certain areas of the ship for safety reasons. 31. Ship & itinera ges We will do everything We reasonably can to make sure everything goes according to plan; however, sometimes changes can happen that may affect Your holiday experience. This could include weather, mechanical difficulties, civil unrest or any other unforeseen circumstances. Inaddition, We may charter all or part ofthe ship, or remove the ship from service where this becomes necessary. We may change the itinerary, ship or cancel the cruise due to operational or commercial requirements. We will notify You of these changes as soon as We can. If We are forced to cancel Your cruise for any reason prior to departure We will provide a full refund. Since Your itinerary is not guaranteed, please do not make any important arrangements or meetings based on the proposed itinerary. Changes within Our control Where We make a significant change to the ports in Your itinerary prior to departure and this is due to a circumstance within Our control, for example for operational or commercial requirements You will have the choice of: 1. the new itinerary; 2. an alternative cruise of comparable standard, if available; or 3. cancelling the cruise for a full refund of Your fare paid. For the purposes of this clause, ‘significant change’ means a change to the city of departure or disembarkation, or to the majority (by number) of the other ports in Your itinerary. Ifitis necessary to change the itinerary due to safety, maritime law, severe weather, to protect human life or health or other factors outside Our control, We will attempt to offer a revised itinerary as close as possible to the original itinerary. We will not provide any compensation in connection with the revised itinerary unless Consumer Laws require otherwise Visit princess.com
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