Products in this catalogue
13. Travel Insurance We strongly recommend You purchase comprehensive international travel insurance at the time You pay Your deposit. As Australian Medicare and New Zealand Accident Compensation Corporation do not cover Your travel onboard, it is important that international travel insurance is purchased forall voyages (including domestic Australian itineraries which do not visit international ports). If You do not purchase travel insurance, You may not be able to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things do not go according to plan. 14. Cancellation and Refunds Although We would love to see You onboard, We understand that plans can change. Should You need to cancel Your booking, We ask that You notify Your Travel Agent or Our Contact Centre at Your earliest convenience. The refunds or cancellation charges that will be payable depend on the departure date of Your cruise or cruisetour and the amount of notice You give Us, as follows: Cruise and Cruisetours Sailings 24 nights or less (including World Cruise Segments) Days Prior to Cruise or Land | Item(s) Assessed Package Departure Cancellation Charge | 181 days or more [None | None 7510 180 days | Cruise fare Deposit? Amount 4310 74 days ‘Allitems 25% of Total Cost 15042 days All ltems 50% of Total Cost TAdays or less Allitems 100% of Total Cost Sailings 25 nights or more (including Full World Cruise and World Cruise Segments) Days Prior to Cruise or Land Item(s) Assessed Cancellation Charge Package Departure 181 days or more None None 90 to 180 days Cruise fare Deposit® Amount 6410 89 days | All Items 50% of Total Cost 4310 63 days Allltems 75% of Total Cost 42 days or less [Allitems 100% of Total Cost Note: Total Charges'is the total amount payable to Us for Your booking #Any additional fees charged by arines, hotels or transfer providers due to cancellations, will also be passed on tothe guests. Once a Future Cruise Deposit is applied to a booking, itis considered ‘cash’ and is subject to Our standard Canceaton and Refunds Pol. This includes Word Cruse bookings. Days Prior to Departure” Cancellation Charge | 57 days or more Full refund 29-56 days 50% of otal cost 15-28 days 75% of otal cost 14 days or less 100% of total cost *Cruise Hotel Package departure is the earliest between cruise, cruisetour or hotel package start date. Important note, Your travel agent and promotional fares may have different cancelation and refund conditions. Please ensure You check these at time of booking. 15. Princess EZair® Bookings, Payments and Cancellations (a) Bookings We act as agent forthe airline carrier in making Your fight booking through the Princess EZair® too. Itis important that You are familiar with Your airline's terms and conditions, including important liability imitations. IATA Congitions of Contract are available at https:/wwiatatravelcentre.com/e-ticketnotice/1.htm Fi You have the option of booking Restricted Air or Flexible Air Prices are per person inclusive of al fight taxes and fees except locally payable airport taxes. You should check baggage restrictions with Your airline as fees may apply. (c) Restricted Air Changes are not permitted for Restricted Air bookings. In accordance with the terms and conditions of Your aitine, any changes, including name changes will result in cancellation without refund and require rebooking which may be subject to higher fares, Failure to checkin wil result in cancellation of Your flights, including Your return flight. (d) Flexible Air In accordance with airine policy, name changes will not be permitted and will require cancellation and rebooking, which is subject to availabilty and possibly higher fares. Failure to check in will result in cancellation of Your fights, including Your return flight, in accordance with airline policy. The following cancellation charges apply to Flexible Air Days prior to flight departure Cancellation Charge | 45 days or more Fullrefund 44 days or less 100% of total airfare (e) Payments Payment for Restricted Airis required at time of booking and must be made by credit card. Payment for Flexible Air is due at the final payment due date of Your cruise. If You book Flexible Air after the final payment date of Your cruise, You will be required to pay at the time of booking by credit card Service ees for credit cards, per transaction, ate 1.1% for Visa and MasterCard and 2.75% for American Express and Diners Ciub cards. For PayPal transactions, a 1% service fee applies, There is no service fee for debit card or BPAY payments. Service fees are subject to change and will be advised atthe time of payment The total amount payable for Your booking, including any applicable surcharges willbe advised to You before You proceed with payment. li Please note that cancellation of Your air booking does not result in cancellation of Your cruise. If You also wish to cancel Your cruise please refer to the ‘Cancellation and Refunds’ section ofthe terms and conditions applicable to Your cruise. The guest who appears on the flight booking must be the guest who travels on the cruise associated with the flight. Booking through Princess EZair® offers You ‘Late Arrival Protection’. In the event Your flight is detayed, and You are unable to meet the ship in time for embarkation as a result of the delay, We will cover the cost of a replacement commercial flight to the next available port to meet the ship. Please note, Late Arrival Protection only covers airline delays, it does not cover You if You miss Your flight for any other reason, Additionally, if no replacement flight is available due to circumstances such as a ‘severe weather event or natural disaster We will not be required to provide a replacement flight. Late Arrival Protection will not cover any additional costs such as meals and accommodation as a result of airline delays. Additionally, as airline delays are outside Our control, Your cruise fare will not be reimbursed inthe event You miss part or all or Your cruise. For this reason, We strongly recommend You take out comprehensive international travel insurance. 16. Pre; Guests who are pregnant at the commencement of their cruise are required to supply a physician's fit to travel note, including Your estimated due date, prior to embarkation. We are unable to accept any quests who will have entered their 24th week or later at any time during the cruise. 17. Minimum age to travel Royal Princess®, AMavestic Poncess Diamond Princess®, Grand Princess® and Coral Princess” cruises. tr To ensure there is aatable supervision, there needs to be at least one guest 18 years or older in each stateroom, However, to accommodate families cruising together, children may occupy a separate stateroom to their parent/legal guardian, providing one child is 16 years or over. For cruises departing from an Australian port between 1 November and 7 January, We will permit a quota of 20 guests per cruise who are under the age of 19 and not accompanied by a responsible adult. Once this quota is filled, We will require quests who are under the age of 19 to travel in the same room as a responsible adult 19 years or older. Inaddition, from 8 January to 31 January, We will permit a quota of 60 guests per cruise who are under the age of 19 and not accompanied by a responsible adult. Once this quota is filled, We will require quests who are under the age of 19 to travel in the same room as a responsible adult aged 19 years or older. We can advise You at the time of booking whether the limit applies to Your booking. Princess Cruises can waive the responsible adult requirement at its discretion, Any requests for review of a waiver application decision can be made by contacting Princess’ Customer Service Team. In determining waiver requests We will take into account, the risks of an unauthorised event occurring, the risks of secondary supply of alcohol to minors or any other risks of excessive behaviour. The responsible adult is accountable for guests under 19 years of age in their stateroom for the duration of the cruise, and the Travel Restrictions and Rights of the Captain’ under clause 32 will be applied to anyone who displays disruptive behaviour. All other Princess Cruises’? ships To ensure there is suitable supervision, there needs to be at least one guest in each stateroom aged 21 years or older. In order to accommodate families cruising together, children may occupy a separate stateroom to their parent/legal guardian, providing one child is aged 16 or over. 18. Children & Teena; Children love to cruise and Princess Cruises® welcomes them onboard. Due to limited neo-natal facilities onboard and at the destinations We visit, the following minimum ages apply Itinerary Minimum age at date of sailing 1. Transocean crossings (Atlantic, Pacific, Indian, Antarctio, Arctic, ec.) and remote itineraries where there are more than two consecutive sea days. 2. Any other itinerary which may in the opinion of the Medical Department present a significant risk to infants between 6 and 12 months of age requiring emergency medical care ~ This would include World Cruises (excluding coastal segments), South ‘America, Panama Canal, crossing the Tasman Sea (Australia-New Zealand), South Pacific islands, including Hawaii-Tahiti (excluding fly cruising to French Polynesia with local cruising only) All requests for an exception to the policy for infants between 6 and 12 months must be approved by the Chief Medical Officer. “Allother itineraries Escorted Cruisetours 12months 6 months Years In addition, infants aged between six (6) months and three (3) years must remain with their parent/legal guardian at all times. For the safety and enjoyment of all onboard, there are limits on the number of children and teenagers that ccan be carried within different age groups. The age of the passenger on the day they board the cruise, is the age We use for the entire holiday. We can advise You at the time of booking whether We are able to accept bookings for children on the cruise You have chosen. Parents/Legal Guardians are responsible for children at all times. If child displays dangerous or disruptive behaviour, the Travel Restrictions and Rights of the Captain’ will be applied to both parent/legal guardian and child. Children's access to pools and spas may be restricted and adult supervision is required. Prams and strollers ‘must be collapsible and capable of being stored in Your stateroom, 19. Children Centres Children less than three (3) years of age are welcome to use the Children Centres’ facilities under the direct supervision of their parent/iegal guardian, To attend the Children Centres without a parent/legal guardian, children need to be three (3) years of age or over and toilet trained, Use of the Children Centres requires daily registration and entry is on a first-come-frst- served basis as places are limited. On all ships group child minding for children three (3) to 12 years is available between 10pm and tam only, for a charge. 20. Visa's Passports and Vaccinations When booking a cruise visiting an international port, You are responsible to ensure You have all necessary visas, vaccinations and travel documents, including a passport that is valid for the minimum duration required based on the countries You are visiting. Your passport must be valid for a minimum of six months beyond the date of Your cruise return and have sufficient blank pages for entry and exit stamps and visas. Without the necessary passport, visas and/or vaccinations, local authorities may deny You boarding, prevent You from going ashore, issue a fine or deny the ship entry into the port. Itis Your responsibility to ensure You have all the necessary documentation which permits You to travel, including visas for ports at which You do not intend to disembark. We will not provide You with a refund or reimbursement for any expenses or losses incurred as a result of Your failure to comply with these requirements. In addition, travel on a round trip cruise from Australia will not be recognised by Australian Immigration to have left Australia and therefore the cruise cannot be used to revalidate an Australian visa. 93
| Name | Details |
|---|
