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IMPORTANT TRAVEL INFORMATION cigarette, cigar and pipe smoking is permitted in designated outdoor areas of the ship. Smoking is not permitted in any dining venue, casino, theatre, lounge, hallway, elevator or corridor. This policy includes smoking- like products such as electronic cigarettes. Additionally, there is a non-smoking policy on all components of the land tour portion of all Celebrity Cruises CruiseTour products. We appreciate your understanding and adherence. The outdoor smoking areas will be listed in the Celebrity Today (available onboard). Please note that the above policy is subject to revision in order to comply with current applicable health legislation, where countries have local smoking regulations. This may mean that Smoking is prohibited except in designated outdoor areas or when arriving departing certain ports, 20. CASINO There is a fully equipped Casino on board all Celebrity Cruises ships except on Celebrity Xpedition, with games such as blackjack or roulette, as well as slot machines. Please note that the Casino is closed whenever the ship in port. Guests under the age of 18 are not permitted in the Casino at any time. Guests are advised that the use of any video recording or camera equipment is strictly prohibited in the Casino. Guests who request a cash transaction from casino cashiers (including cash advances and the purchase of casino chips and tokens) will be charged a transaction fee which will be charged to your SeaPass account along with the amount of the cash transaction. 21. MEDICAL SERVICES ONBOARD There is a medical centre staffed by qualified doctors and/or nurses onboard all Celebrity Cruises ships with the exception of Celebrity Xpedition, Flora, Xperience and Xploration. On Celebrity Xpedition, Xperience & Flora there is usually one licensed (under Ecuadorian law) physician in attendance on board. Celebrity Xperience and Xploration does not sail with any medical staff. The medical services available and medications kept on board are limited, and guests must bring an adequate supply of any specific medications they require. Our medical facilities are not intended or designed to serve as a clinic for guests. Please note that there is a charge for all medical services provided by the onboard medical centre (including medication, consultations and treatments) and charges are not covered by private health insurance policies or by Australian Medicare and the New Zealand Accident Compensation Corporation (including cruises sailing to only Australian and New Zealand ports). We strongly recommend that you take out travel insurance that will cover any such charges. Please check with your insurer that such charges are covered by the insurance that you purchase. Charges are based upon U.S. Government Medicare Physician Fee schedules which are available upon request from the Guest Relations desk. Celebrity Cruises is not responsible for the diagnosis, treatment or services provided by shipboard medical personnel. 22. SERVICE CHARGE Onboard service charges for stateroom attendants and dining room staff are included in your voyage fare. PLEASE NOTE: An 18% service charge will be automatically added to beverages, mini bar items, spa and salon purchases. Celebrity Cruises reserves the right to adjust the recommended daily service charge amounts. 23. SECURITY Celebrity Cruises’ highest priority is to ensure the safety and security of all guests. In order to maintain an effective and meaningful security environment and to comply with international and national security laws, regulations and guidelines, Celebrity Cruises has established strict security procedures in the seaport terminals we utilise and onboard all our vessels. These measures include screening all guests and their personal property prior to boarding. We appreciate your cooperation in this endeavour. 24. MISCELLANEOUS GUEST RELATIONS The Onboard Guest Relations Desk is available 24 hours a day, The Desk operates as your source of general information, postmaster, as well as providing general information on customs and immigration. STATEROOMS AND SUITES General information - including room sizes - can be obtained from your travel agent or on our website. ADDITIONAL BEDS IN STATEROOMS. Each ship has a limited number of three and four berth (bed) staterooms. These staterooms are popular with families or adults travelling in groups. Three and four berth staterooms will be made up of a combination of lower berths, upper berths, sofa beds or rollaway beds. On some ships, we can accommodate more than four guests in some stateroom types. Fully occupied staterooms may not be able to accommodate a baby cot. Children under the age of 6 years are not permitted to occupy upper berths within any stateroom. Due to the height of upper berths, they are not suitable for the elderly and we strongly recommend that alternative staterooms are booked. Upper berths are subject to minimum and maximum weight restrictions VOLTAGE/ADAPTERS The onboard voltage is 10/220 AC. Please ensure that you take any necessary U.S. and European adapters. Hair dryers are provided on all ships. Please contact your airline directly to ascertain the up-to-date position for the carriage of electrical and other dangerous items. This may vary by airline INTERNET Internet services are available on all ships for a fee (please refer to our website for the latest fees). Celebrity Edge Class, Solstice Class and Millennium Class ships are fully wireless, while Celebrity Xpedition has wireless hotspots. LAUNDRY Laundry and dry cleaning services are available with the exception of Celebrity Xpedition. Prices will vary by garment type. On Celebrity Xpedition, Flora, Xploration and Xperience, laundry facilities are available but dry cleaning facilities are not available for environmental reasons. Celebrity Cruises does not provide irons and they are prohibited in staterooms as they constitute a fire hazard. There are no self-laundry facilities onboard. CONTACTING THE SHIP Your friends and family can contact any Celebrity Cruises cruise ship from Australia by dialling on 11-321-953-9002 ‘or visit www.shipdial.com. The cost is approximately US$795 per minute and you must have a credit card number ready to enter to complete the call. Additional long distance/mobile phone charge to connect to the USA will also apply. Details about contacting our Galapagos ships will be provided in the Guest Ticket Booklet. ‘CALLING HOME FROM THE SHIP You can make ship-to-shore phone calls from your stateroom 24 hours a day. The cost is approximately US$795 per minute and will be automatically charged to your SeaPass™ account. CELLULAR AT SEA We are pleased to offer an advanced cellular roaming network that allows you to make calls from anywhere in the world using your own mobile phone and number. If your network provider supports them, you may also be able to access GPRS and GSM services such as email, web access, and text messaging. Guests are encouraged to check with their providers prior to sailing, to enable roaming and check rates. All international roaming charges will be billed to your home carrier. TENDERS In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Guests will go to a tender platform from which you will board the tender. On ‘occasion and due to operational reasons, it is necessary for us to switch from a docked port of call to a tender. Please note that passengers embark, travel in and disembark tenders at their own risk. The tender services are provided by independent third parties and Celebrity Cruises does not operate, supervise or control them in any way. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. Celebrity Cruises is not liable or responsible for any illness, injury or YOUR HOLIDAY IS A CLICK OR CALL AWAY. CELEBRITY.COM/AU / 1800 003 002 / CONTACT YOUR TRAVEL ADVISOR death of any passenger or for any damage to, or loss of any luggage or other personal possessions of any passenger arising out of or in connection with travelling and alighting ‘on the tenders, as these services are not under our control. You are required to follow all directions given to you by the staff on the tenders. In the event that you deliberately or negligently cause damage to the tender or her furnishings, ‘or equipment, or any other property on the tender, or to any other passenger, you shall be fully liable for such damage and indemnify Celebrity Cruises against all costs or claims which arise. 25. SHORE EXCURSIONS. Please note Carrier's COVID.9 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. Our descriptions may cle to activities that are available in the ports you are 1g. Please note that these excursions are owned and operated by local operators who are independent third parties. We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. These activities are provided by local operators who are entirely independent of us and we act as the agent for these operators. They do not form any part of your contract with us even where we suggest particular ‘operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. Shore excursions may involve or require physical exertion, or involve a degree of risk or danger, and you should carefully consider whether the shore excursion is suitable for you. Itis your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities - please contact us or your travel agent for information on specific excursions. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. For details including any cost consequences for making those special arrangements, please email shorexaccess@rccl. com with details of any special requirements. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your
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