Products in this catalogue
142 ae, wy How to book and pay Booking your voyage couldn't be easier. Once you've selected your Cunard voyage, simply contact your local travel agent, Visit cunard.com or Call our Customer Sales and Service team on 13 24 41 (Australia) or O800 543 431 (New Zealand) Please visit cunard.com for details of our business hours, as these do vary from time to time. When you're ready to book, please make sure you have the following information on hand: Checklist v Voyage details or the date you wish to travel v Preferred stateroom v Each guest's full name (as per passport) v Each guest's date of birth v Address and contact details Vv Air, hotel and transfer details or requirements Vv Dining preferences v Medical, dietary and mobility requirements Vv Details of any celebrations Please ensure you read our Booking & Passage Conditions available in this brochure. When you first make a payment towards your voyage, you accept our Booking & Passage Conditions on behalf of all passengers in the booking(s). How to pay for your Voyage Debit or Credit Card The quickest and most convenient way to pay for your voyage is by debit card (MasterCard or Visa) or Credit Card (MasterCard, Visa or American Express). Simply call our Customer Sales and Service team to make a debit or credit card payment. Best of all there are no service fees for debit card payments. There is no Payment service fee for Visa Debit, MasterCard Debit or Prepaid Visa & MasterCard products. The payment service fee for Visa Credit & MasterCard Credit is 1.1% and 2.75% for American Express & Diners. Diners is not available in New Zealand Dollars. Service fees are subject to change and will be advised before payment. When paying your deposit by credit or debit card, you can also set up an auto-charge to have your final payment automatically charged to your credit or debit card on the due date, without needing to contact us again. When making a booking for a cruise that departs within 7 days, full payment will be required by credit or debit card. My Cunard My Cunard allows you to view your booking details and update your personal information such as your address, email, phone numbers, emergency contacts, passport and travel insurance details. You can also view your voyage itinerary, visa information, pre/post voyage arrangements, dining options, pre-purchase shore excursions, download a copy of your boarding pass and amend your dining details. It's fast and simple to use — to access, all you need to do is visit www.cunard.com, click on ‘My Cunard’ and enter your full name, date of birth and booking number. a uy Booking and passage conditions 1. Introduction Cunard/We/Our/Us means Carnival plc trading as. Cunard and, where the context permits, includes the Carrier. Carrier means Cunard Line. You means you and all guests in your booking. You are entering into this contract with Carnival ple trading as Cunard, ARBN 107 998 443. 2. Your agreement with Us These and Your Booking Confirmation are the Terms and Conditions under which You book Your cruise holiday and travel on any Cunard product We sell You. Once We have received the first payment towards Your cruise holiday, a legally binding agreement on these Booking and Passage Conditions becomes effective between all guests on Your booking(s) and Us. By making a payment, You represent that You accept and have authority from all guests (or their parent/ legal guardian) on Your booking{s) to accept on their behalf, Our Booking and Passage Conditions. Parents/legal guardians accept the Booking and Passage Conditions on behalf of their children. It is important that You and all guests in Your booking read them carefully and understand them. Every guest included in Your booking will have access to the booking (excluding credit card details). Every guest included in Your booking will have access to all booking information (excluding credit card details) and any adult guest named on a booking may amend that booking. Certain laws such as the Competition and Consumer Act 2010 (Cth) and any applicable state based consumer legislation (from here known as ‘Consumer Laws), are in place for Your protection. They are designed to ensure our services are provided with due care and skill and are reasonably fit for a cruise holiday. View latest Booking Conditions at: cunard.com/en-au/legal Update 15 March 2023 These Booking and Passage Conditions do not alter any protection given to You by consumer laws. 3. Cruise itineraries are not guaranteed Many factors may affect Our ability to provide any particular itinerary. These include weather, mechanical difficulties, civil unrest or other unforeseen circumstances. We agree to use reasonable endeavours to provide a cruise in accordance with Our published schedules and itineraries. However, We do not_ guarantee itineraries and they do not form part of Your contract with Us. If We are unable to operate in accordance with Our published itinerary, We may in some circumstances offer You assistance or compensation in accordance with clause11 4. Booking and accommodation Each stateroom can accommodate between one (1) and four (4) guests, depending on the stateroom configuration. Each stateroom booked will be assigned aunique booking number. Some Staterooms have obstructed views. A single traveller supplement applies to guests occupying room alone. This will be outlined to You before You book with Your travel agent, online or through Our Customer Service & Sales team. If You decide to make Your Cunard booking through a registered travel agent, any amendments or enquiries on the booking will need to be made by Your travel agent. ‘booking, and payments on a booking, can only be made bya person aged 18 years or over. You acknowledge that You have authority from all guests in the booking to make changes to Your booking, We reserve our discretion to refuse to accept a booking request from any guest or group for any reason, acting reasonably. 5. Your fare Your fare is determined by the fare type, the number of guests in Your stateroom, its location on the ship, the amenities offered, taxes, fees and port expenses (which are all subject to change), any airfares including taxes and fees, any transfers and any hotel accommodation. Child fares, where applicable, only apply when children are the 3rd or 4th passenger in a cabin and are aged under 13 years of age. Children between the ages of six months and two years travelling as a third or fourth guest in a stateroom travel free on board (taxes, fees and port expenses will apply). However, if travelling asa first or second guest in a stateroom they pay the applicable adult per person fare. A nominal fee will be charged for children between the ages of one and two travelling where land, hotel and air are involved. Once booked, Your fare may be subject to increased taxes, fees and port expenses. You will be notified of this before it is added to Your fare, or to Your on board account. The cruise fare includes onboard accommodation, main meals at most onboard restaurants (additional fees may apply to some menu items), entertainment and some activities onboard, gym and some fitness classes, as well as taxes, fees and port expenses. Additional charges may apply to some entertainment and activities, and main meals at onboard specialty restaurants. Anumber of optional extras are also available that are not included in the cruise fare including drink purchases, some onboard activities and entertainment, shore excursions, shopping, wifi internet, laundry services, day spa services, fitness classes and additional dining options. All prices quoted are in Australian dollars (or in New Zealand Dollars if you are
| Name | Details |
|---|
