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14. TRAVEL INSURANCE We strongly recommend You purchase appropriate international travel insurance at the time You pay Your deposit. As Australian Medicare and New Zealand Accident Compensation Corporation do not cover Your travel onboard, itis important that international travel insurance is purchased for all voyages (including domestic Australian itineraries which do not visit international ports). If You do not purchase international travel insurance You may not be able to recover any charges, medical costs, repatriation and other expenses that may be incurred if things do not go according to plan. 15. PREGNANCY Guests who are pregnant at the commencement of their cruise are required to supply a doctor's letter confirming they are fit to travel, including the estimated due date, prior to embarkation. We are unable to accept any guests who will have entered their 24th week or later at any time during the cruise. 16. MINIMUM AGE TO TRAVEL Due to limited neo-natal facilities onboard and at the destinations We visit, the following minimum ages apply: api Naa MINIMUM A TO TRAVEL Australian domestic (coastal cruises) and New Zealand domestic 6 months (coastal cruises) Allother itineraries 12 months For the safety and enjoyment of all onboard, there are limits on the number of children that can be carried within different age groups. The age of the guest on the day they board the cruise, is the age We use for the entire holiday. We will advise You at the time of booking whether We are able to accept bookings for children on the cruise You have chosen. For safety reasons, there needs to be at least one guest 18 years or older in each room. However, to accommodate families cruising together, children may occupy a separate room to their parent/legal guardian, including an inter-connecting room, providing one child is 16 years or over. Subject to applicable laws, for cruises departing from an Australian port between I November and 7 January, We will permit a quota of 20 guests per cruise who are under the age of 19 and not accompanied by a responsible adult. Once this quotais filled, We will require guests who are under the age of 19 to travel in the same room as aresponsible adult 19 years or older. In addition, from 8 January to 31 January, We will permit a quota of 60 guests per cruise who are under the age of 19 and not accompanied by a responsible adult. Once this quota is filled, We will require guests who are under the age of 19 to travel in the same room as a responsible adult 19 years or older. We can advise You at the time of booking whether the limit applies to Your booking. P&O Cruises can waive the responsible adult requirement at our discretion. Any requests for review of a waiver application decision can be made by emailing [email protected]. In determining waiver requests we will take into account, the risks of an unauthorised event occurring, the risks of secondary supply of alcohol to minors or any other risks of excessive behaviour. The responsible adult is accountable for guests under 19 years of age in their room for the duration of the cruise, and the ‘Travel Restrictions and Rights of the Captain’ under clause 28 will be applied to anyone who displays disruptive behaviour. 17. TRAVELLING WITH CHILDREN Parents/Legal guardians are responsible for children at all times, including when participating in Kids Club activities. If a child displays dangerous or disruptive behaviour, the ‘Travel Restrictions and Rights of the Captain’ under clause 28 will be applied to both parent/legal guardian and child. Some public lounges and onboard entertainment are designated as ‘adults only’. Parents/Legal guardians are responsible for ensuring that children under the age of 18 do not attend these restricted areas. Children's access to pools and spas may be restricted and children will not be permitted to use any pools and spas marked for adult only use. Children must be toilet trained and under their parent's/guardian’s supervision in order to use onboard pools, spas, waterpark and waterslides. Children wearing nappies will not be permitted to enter onboard pools, spas, waterpark and waterslides. Prams and strollers must be collapsible and capable of being stored in Your cabin. You acknowledge that if You are travelling with achild of whom You are not the parent or legal guardian, You are required to notify us and complete the ‘Consent Form for Minors Travelling with a Responsible Adult’ executed by the child's parent or legal guardian. You must carry this form with You at all times during Your cruise. You may be asked to make decisions relating to matters suchas that child's safety, health and dietary requirements, medical treatment and decisions relating to disciplinary matters. 18. KIDS CLUBS Kids Clubs are included in the cruise fare and are divided into four age-specific groups: - Turtle Cove -2to5 year olds - Shark Shack -6 to 9 year olds ~ HQ-10 to13 year olds ~ HQ+-14 to 17 year olds Children under two (2) years of age are welcome to use the Kids Club facilities under the direct supervision of their parent/legal guardian. To attend the Kids Clubs without a parent/legal guardian, children need to be two (2) years of age or over. Children who are in nappies are welcome to participate in the Turtle Cove activity program. Use of Kids Clubs requires daily registration and entry is ona first-come-first-served basis as places are limited. Group child minding for children 2-9 years is available between 10.30pm and lam only, for a fee. 19. VISAS, PASSPORTS AND VACCINATIONS When booking a cruise visiting an international port, You are responsible to ensure You have all necessary visas, vaccinations and travel documents, including a passport that is valid for the minimum duration required based on the countries You are visiting. Your passport must be valid for a minimum of six months beyond the date of Your cruise return and have sufficient blank pages for entry and exit stamps and visas. Without the necessary passport, visas and/or vaccinations, local authorities may deny You boarding, prevent You from going ashore, issue a fine or deny the ship entry into the port. Itis Your responsibility to ensure You have all the necessary documentation which permits You to travel, including visas for ports at which You do not intend to disembark. We will not provide You witha refund or reimbursement for any expenses or losses incurred as a result of Your failure to comply with these requirements. In addition, travel on a Round Trip Cruise from Australia will not be recognised by Australian Immigration to have left Australia and therefore the cruise cannot be used to revalidate an Australian visa. 20. IDENTIFICATION REQUIREMENTS FOR DOMESTIC CRUISES For domestic cruises departing an Australian port that do not visit an international port, and for domestic cruises departing a New Zealand port that do not visit an international port, a valid passport or government issued photo identification is required. Accepted forms of government issued photo identification includes drivers licences, proof of age cards (Queensland ‘Adult Proof of Age Card’ will be accepted, however the older version of Queensland ‘Card 18+' will not be accepted) and Government ID cards. For Australian domestic cruises, a current Medicare card can be used for guests under 18 years of age. For New Zealand domestic cruises, an original or certified copy of the child's birth certificate or a school pass with photo will be accepted for guests under 18 years of age. 21. PROHIBITED ITEMS To ensure a safe and enjoyable holiday for all our guests, items which may pose a risk to the safety of guests and crew are not allowed to be brought onboard our ships including: Irons, kettles, coffee machines, baby bottle warmers, candles, heating devices, illegal drugs, illicit substances, flammable liquids, weapons (including knives of any kind), hoverboards (Flyboards or similar devices), remote control devices of any kind, such as drones, and power boards with surge protection devices. In addition certain electrical items and personal grooming devices, such as power boards (without surge protection devices), laptops, phone and camera charges, hair dryers and straighteners, curling irons and shavers may be allowed onboard if they are deemed to be ina safe and proper working condition, and used with proper caution. However, if such devices are deemed to pose a hazard, they will be confiscated and available for collection at the end of the cruise. As part of our commitment to the responsible service of alcohol and to ensure the safety and security of guests and crew, guests are prohibited from bringing alcoholic beverages onboard. In addition, the following beverage items cannot be brought onboard our ships: ~ Plastic or glass bottled drinks (including water) and slab packs of canned drinks; ~ Tetra pack drinks (including fruit juice poppers) Each guest can bring onboard a maximum of 12 canned drinks loosely packed in hand luggage.
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